The view of Burj Khalifa is unreal.

The only complaint is the long wait and the elevator ride. In the breakfast period, the travel time is more than 30 minutes, if you are lucky. The staff does not use the official elevator there, but the guest elevator. On the first day, we had to walk from the 50th floor to the ground floor because it was long past the time for breakfast, which we barely had time to go in even though it was officially over. The nervousness of the other guests was also very visible. All in all, only two elevators going to 70+ floors is too little and creates too much stress for not so little money as the hotel costs

Great hotel in general. Good location, many restaurants and super markets around the hotel. Very close to all of the downtown area. The rooms were huge. The pool area is very nice and new. A little small for the size of the hotel.

It seems the hotel is very strict when it comes to them spending money. Every towel you ask for needs an approval from the reception. The elevators are pretty slow on the rush hours. Needs to be fixed.

Utmerket 🫶. The people who work there er polite🙏🏼 Swimming pool is beautiful, The wire from pool is best👌. The Rom- 64 ( shekh zaid St.) is beautiful and the view is speechless 🫶.

One of the lift was on maintenance,the hotel was full booked I think… had to wait almost 15-30 mins … I hated it 🫣

The lady in the lobby which is in charge of travelling consultancy. I would fire this lady today. Not that she didn't help us with anything, she literally misinformed us with any question we asked her. We missed some activities only because of her totally false advises and attitude.

Big thanks to the team for free upgrade! Location of the hotel is good, short walk from the metro station. Valet parking works really well and fast. Burj Khalifa is visible from the pool on 12th floor. Mattress was nice and firm, pillow selection excellent from soft to firm.

Getting an elevator can take very long time… there are only few elevators available and they are small. If you need to use one during rush hour (breakfast or checkout time, be prepared to wait long time and a bit more)… Breakfast is focused more to local/indian taste. You can see the age of hotel on scuffed wallpapers, hastily fixed silicone in bathroom etc. hotel could use some rework.

The hotel has a great location, and it is right next to the metro station. Rooms are large and very nice. There is an amazing view from higher levels. We stayed at 62nd floor, we really enjoyed the view. Furthermore, we liked the roof top restaurant, which requires a reservation in advance.

The hotel’s building is a skyscraper type. It has only 6 elevators, which make the customers wait for a long time to get on them. We realize that there should be some improvements on the staff service. For instance, I requested couple bottles of water at night time, and I had to call the reception 3 times. Morever, the checkin time is 3pm. We arrive at the hotel at around that time. We did our checkin but they told us that we need to wait for around 1 hour because room is not ready yet. That was something we did not like.

I was working in the financial area and this location was ideal. In addition, very cheap taxi's to the Palm or very easy on the Metro to get about with a metro station 3-4 minutes walk away. Amazing value! We booked suites for very little extra and would recommend this. The rooftop restaurant was excellent with great views and great value. Pool area was also a great space. This is my 'go to' place in Dubai now.

If you are on the higher floors, there are separate lifts and these are quite slow. Book a floor 15 or below!

Captivating view of Burj Khalifa and the city (we were on 66th floor). Spacious room. Good options for breakfast.

Sometimes had to wait for elevators but not to the extent that it was a big issue.

Amazing view from the windows, helpful staff, comfortable, large bed, beautifully furnished both the hotel and the room, bathroom, convenient location. Nice swimming pool, room lighting.

One of the biggest problems with the hotel is the elevator, and we arrived in not in a season time. Although the view from the windows was amazing, the windows of the hotel were very dirty, so the view was foggy. I wanted more cleanliness in the room, it was being cleaned urgently. Also, there was a stove and a chimney in the room, but there was a sign hanging above that you can't do anything with it, so we didn't really understand its purpose.

Great location, great facilities, comfortable bed

Lift takes ages