Very helpful staff.

When choosing the panorama room, we expected a really beautiful view. Unfortunately, the windows in the room were very dirty so we couldn't enjoy the view. This was important to us when choosing a panoramic room. There is a smell of dampness in the room. Very poor breakfast. We arrived at 9:00 and had practically nothing to eat. The price for one night is really not low, so we expected something better.

The hotel located on Sh. Zayed free way the main highway of Dubai and 3 min walk to the Financial center metro station that's 1 station away from The Dubai Mall / Burj Khalifa station. The staff was kind to upgrade me for free to a family-size bedroom. The room was spacious with a stove facility. I haven't tried the breakfast.

the location is amazing

Ive been coming for more than 10 years to this hotel but they never treat you in any special way. even though receptionist and manager are same for years and recognize me but nothing special not even a greeting!!!! they need to improve their customer experience big time !!!! however breakfast restaurant staff are friendly.

Hotel Staff is Good expect the restaurant Manger, Yusuf and one Sri lankan Guy who clean the room did great job. Bell boy also very supportive. Location is great can travel by metro all over the dubai. This is the Business Hub. So Taxi expense also save.

Same Breakfast every day. no change, Parata, Indian Curry, Mini Pizza, Scrambled Egg and Bread. restaurant Manger is Not good.

Breakfast needs to be better

location and staff

breakfast option

Hotel is very well placed on Sheikh Zayed and at few steps from Metro station . Staff is very pleasant and helpful. Room was clean and comfortable . I would select it again for next business trip if intending to stay within this part of Dubai.

I was slightly disappointed by the breakfast options . I would have preferred a more Continental / European breakfast selection of foods , more cheese selection , better jam options , yet staff was very supportive in offering alternative food. Swimming pool area , being in the basement was too smelly ( Chlore and disinfectant smell ) . Fitness room : I would have appreciated a control over noisiness of other athletes whom considered they were alone and thus where either having an extra loud music or even discussing at extreme high sound level .

The property offers an excellent location with easy access to key areas of Dubai. The room was spacious, clean, and well-equipped, providing a comfortable stay. The highlight of my visit was the outstanding customer service provided by the reception staff. They were exceptionally welcoming, helpful, and attentive to all my needs, making the entire experience even more enjoyable.

While my overall experience was fantastic, I believe there could be slight improvements in the variety of breakfast options. However, this is a minor aspect compared to the overall quality of service.

Great location and spacious room with washing machine and limited cooking facilities

Dear booking team, i am writing this letter to infrom you that i booked through booking.com in Number One Tower Suites with confirmation number 2775798426. I stayed one night only and checked-out from the hotel because my grandmother passed away. I asked the hotel to get a refund or postpone the nights, they told me to contact booking because the reservation completed with them. I wish you can solve my problem and i appreciate if i can get a refund or atleast postpone the nights left for me. Thank You.