The hotel has a great location, close to the Dubai Internet City business campus, supermarkets and malls. The room was modern, spacious and nicely furnished, with a great view of the Burj Al Arab and the Burj Khalifa. The hotel staff and amenities (on-site gym, restaurants and pool) were excellent and made for a very enjoyable stay.

I originally booked a room with a full kitchen (i.e., full stove), to be able to cook my own meals. However, upon arrival, the room was only equipped with a single hotplate. After calling the reception, they offered me a different room with did have a full kitchen, but unfortunately also had a very outdated interior. The hotel reception informed me afterwards that only the rooms with a full kitchen, were rooms which had not yet been modernized. This is not clear from the pictures that are attached to each room option, so be mindful of that if you're planning to stay for a longer period and plan to cook your own meals.

Hotel is located not far from the marina and JBR. On Sheikh Zayed road, so easy access to the city. Great value for an apartment hotel. Stunning views of the Palm, including Ayn Dubai and Burj al Arab.

Make sure you're booking the apartment hotel with fully equipped kitchen.

The view is perfect , The room is comfortable and clean. The staff is very helpful and active for our needs. The location is very accessible taxi, private car and metro.

The kitchen dont have enough utensils. The kitchen dont have for cooking.

The apartment was facing the major road in Dubai and the view was the best especially at night. The rooms were perfectly sized and the wifi was super fast and easy to access. Totally loved the gym and the pool as they were clean at all times. At the tour guide area, we booked a desert safari and that was the highlight of our stay. Very friendly staff they have there!

The rooms did not come with complimentary water or beverage and we had to rely on buying. Also, while the breakfast offering was not much, the price was discounted at the reception, but not at the breakfast lobby. Good thing was that kids were 50% off. Further, there are certain areas where minimal attention could be used to improve the aesthetics of the place. Some foot mats were very old and unbecoming of a place as beautiful as that and the kids play area had many opportunities for improvement.

The hotel was Perfect for a Dubai visit, as its located right at the Metro station (internet/Media City) and is only a few quick stops away from Mall of the Emirates. and easy access to all that Dubai has to offer by Metro or Taxi. We had a two bedroom apartment, which was a great size with a lounge room and two good sized bedrooms (one king size bed in the master and two singles in the other) and two bathrooms, with bath over shower and great wardrobe storage space, a great balcony from which we could see (on a clear day) the Burj Al Arab hotel (out over the water). The pool area was rooftop style but above admin part of the hotel and was sunny in the mornings, but well shaded in the afternoons (if you don't want to worry about having to use sunscreen) All in all a very nice place to stay with a family and I would stay here again.

The only thing that was an issue was the fact that it looked to show a full size kitchen (when booking), but they had obviously taken out any cooking facilities, although there was a microwave and a full size fridge freezer, there was only a few odd crockery and cutlery items (not even four plates or bowls, and only two sets of cutlery). So not really a place to prep any meals. But plenty of room in the big fridge for stocking up on cold drinks for your days out!!! That said we ended up eating out most days anyway or got room service (which was great). There is also a little supermarket across the street which has everything you could need.

Location. Very large comfortable apartment with good bed linen and all amenities working well. Pool area much bigger than some hotels in Dubai with parts under cover where you can relax out of the sun. The really efficient, helpful house staff away from reception deserve huge praise…they went out of their way to sort everything I needed

The main reception desk is always busy. Think they need more staff there. Arrived early morning after an 8 hour flight and was told room wouldn’t be ready until midday but that I could use the pool facilities. Sat in the lobby until I was nearly snoring. If they had told me that the pool area was fabulous and that I could nap on a sun lounger in the shade, that would have been a blessing.

This property is in a great location with two nice restaurants . Taxis always available . Metro 3 mins away. Good Gym Helpful staff . Room size great

Pool not good re position no sun most of the time

All the staff were very friendly, the facilities were great, good location

Staff not very helpful, e.g “here’s your room key” with no additional information, they expected you to already know where everything is, what to do etc. It was clean however couple of things like a sticky mark on the table, dirty tea spoon, other peoples hair in the shower.

Location & Room were real good. The Views & comfort were other goods things about the room. It also had a lot of international eating joints at the reception area.

They can improve on Internal Maintenance, like we found out a balcony door was not working , yes some one came fast and fixed it but they need to avoid such situations . Similarly , being expensive , they should go easy on drinking water . Lastly , there was no Electric Stove or Gas stove in my apartment 3821 , No idea why it was NOT there even though it was advertised .

From the moment we stepped foot into the lobby, we were greeted by an ambiance of warmth and sophistication, setting the tone for an unforgettable experience. One of the most remarkable aspects of our stay was undoubtedly the impeccable staff. Every member of the team exuded professionalism, kindness, and a genuine eagerness to ensure our comfort and satisfaction. Whether it was the welcoming smiles at reception, the attentive service at the restaurant, or the diligent housekeeping staff, everyone went above and beyond to make us feel at home. From the freshly baked pastries to the tantalizing array of international delicacies, each bite was a culinary journey to savor. The attention to detail and the quality of ingredients truly showcased the hotel's commitment to excellence.

While our stay was near flawless, the only minor inconvenience was the unexpected downpour of rain. However, we understand that even the most extraordinary hotels cannot control the weather.