We had a lovely evening at the pub! Staff was very friendly and the atmosphere was great. Check in and checkout was effortless and the beds very comfortable.

Owner was helpful and even offered free drinks.

It was on road so was a little noisy

Friendly staff. Nice room.

Excellent location, free parking, lovely staff and clean room.

Great bar/restaurant at the location. Friendly staff and a good atmosphere.

Room was very basic, which is fine. However, my bed had no sheet on it and the duvet cover had some questionable staining! Shower drain was blocked so was unable to have a shower in the morning. I literally used it as somewhere to sleep, not spending any real time in the room but would certainly stick to a Holiday Inn or similar in future.

Location

The room was really small. It was no kettle to make a drink. Internet wasn’t working. Electric sockets were loose on the wall. The base of the shower still had the plastic covering on it from when it was New the room was so hot you couldn’t sleep.

Nearby to High Barnet, close to our family members in the area, beds were comfortable.

Doors were always unlocked and anyone from the street could enter the property. Very basic rooms. No lift for wheelchair or heavy luggage, Noise pollution from the bar until 4am some nights.

Location

I booked a delux suite from 10th to 11th Aug 2024. We were met by a staff member who showed us to room 11, it was a very small double room. She then offered room 9. It was a basic room with one blue peeling chair and a metal marked garden table. I turned the duvet and it was dirty, the sheet on the bed was full of black specs, lucky it was a warm night and we did not need to use it. There was no toilet paper, or toiletries. The most shocking feature was the lack of blind/ window coverings or frosting on the bathroom window directly above the toilet and overlooking nursery/houses!? I am recovering from an operation and was travelling north today. I was too tired to back to the bar to complain to busy Saturday night staff. The noise throughout the evening with doors slamming and people shouting both inside and outside the building, we shut the windows but there was no air conditioning, fan or vent option in the room. I do not think the room was anywhere near the description. Kind

I would like to tell about my negative experience staying in this hotel. We booked this hotel a week before arrival. But when we arrived to check in at the hotel, it was clear from their faces that they had forgotten about us... They started to rush around, trying to figure out which room to assign us, even though we had received a confirmation of booking for a Luxury King Room Ensuite – Room 3 Adults via email.When they finally found a room for us and brought us there, we were shocked - it was very small. They told us to unfold the sofa bed ourselves. The sofa was so old that the three of us couldn't unfold it. Then they brought us the bedding and told us to make the bed ourselves. By the way, the bedding on the bed that was already made was dirty. There was sand on the floor, and hair in the bathroom.They didn't come up with anything else but to offer us three cocktails in exchange for good reviews. Now it's clear why there are five stars here. Of course, we refused, as my birthday on that day was ruined by such treatment.

The property is unfinished, and it's very disruptive to try and sleep with the builders working and making so much noise. There’s no kettle in the room for tea or coffee either. Overall, it has been a big disappointment and poor experience.