Friendly staff. Sufficient parking. About 20 minute walk to city centre. Quiet location of hotel. Breakfast was OK.

Small bed and too warm in the room. Even with an open window hardly any ventilation.

The building is beautiful and very well cared for. Our room (number 2) was lovely. Very comfortable bed and large bathroom. The proximity to good restaurants and into Chester is very good. We also walked up to the zoo, but there is a local bus for the less energetic.

Having to be told where to sit for breakfast. We stayed Monday to Friday and the breakfast room was never full, but except for 1 morning we were told to sit at a small table for 2 when there were slightly bigger tables for 3 people available. It's annoying when we asked for one of those the answer was no, but the next couple were given one. The bedroom could have done with more lighting eg desk lamp and standard lamp..

We stayed in a chalet which was lovely. 2 adults and a teenager. Our son had a double bed which was great. The room was immaculate. Condiments were of great quality. Sheets clean and beds comfortable.

Although not a great problem but the shower was very noisy when it started and not very powerful but certainly not a deal breaker. Also the breakfast wasn’t fully ready when we left on the Sunday. Half of the hot food came out when we left. I also found it strange that the lady was quite abrupt about telling people to use the tongs for toast. However very welcoming when entering breakfast.

Staff were helpful and friendly. Room was clean, spacious and nice and warm. Nice complimentary biscuits and crisps. Free parking. Good WiFi

Breakfast was decent but not much space in dining area which resulted in a staff member seating a couple we’d not met before at our table without asking us if it was ok. We actually had a laugh with the couple seated with us but I find it a bit strange how the staff handled the situation we have never stayed anywhere where this has happened before .Maybe they should have slots for guests to attend breakfast and this could make breakfast more pleasant for people who may find such a situation awkward.

Really pleasant B&B, close to the city centre. I took an Uber to the city centre, but it took almost as long as walking it, so I walked back - it's a straight road directly from the city. There's a decent sized car park, the road outside can get quite busy, but you can't hear it from the rooms. The room was small-ish, enough room for a double and to walk around it, a desk and not much more, so great for sole travellers or couples. The en suite was nice. It was clean, well-decorated and well-stocked - plenty of tea and coffee. Overall a good find, I wouldn't hesitate to stay again.

Staff were super friendly and welcoming and helpful. The room was clean, warm, with a lovely bathroom, excellent shower, everything we could want. We liked the guest lounge, there was plenty of tourist information available, the breakfast was lovely - we are vegetarian and they were incredibly helpful and obliging. It was easy walking distance from the rail station - about 14 minutes - and we walked into the city centre on each of the three days we were there.

The guest house and hotel are situated on a busy main road - and our room was right at the front. BUT it was excellently insulated and we had comfortable peaceful nights' sleep.

The location was good. Close to local restaurants which were only a short walk away. The room was clean with tea making facilities provided (including biscuits and crisps). Small fridge provided as well. The bed was very comfortable. Breakfast was plentiful. Lots of choice from cereals, fresh fruit, yoghurt, cakes and cooked options were scrambled or fried eggs which you could add to the self serve bacon, sausage, baked beans, tomatoes and mushrooms. The quality was very very good. Would recommend to anyone.

Fresh towels daily would have been nice. Stain on one pillow case and the bathroom floor mat was a bit off putting.

The cleanliness was great, ensuring a comfortable and hygienic environment. The pillows and mattress were comfortable, which is crucial when travelling. The view from my window was great, offering a pleasant scene to wake up. the staff were friendly and welcoming, contributing greatly to the cosy atmosphere of the hotel.

The most notable issue was the size of my room, which was quite small. This limited space made it challenging to comfortably manage my belongings. There was a distinct lack of storage options, such as a coat hanger or sufficient space to place my items. This made the room feel cramped and somewhat inconvenient, especially after a long day of travel. It’s unclear if this is an issue in all rooms, but it was certainly a drawback in my experience. Addressing this could significantly enhance the comfort and practicality of the rooms.

Friendly, helpful staff - greeted us by name on arrival. We had Room 2 which had a very spacious bathroom. Loved the roll top bath and the large separate shower cubicle. Comfortable bed and really appreciated a lightweight duvet appropriate to summer weather. Great to have 2 armchairs, as well as the desk/table chair. Good breakfast choice, even for me as a vegan. The first place we've stayed where there has been such a good choice and variety of fresh fruit at breakfast. Location was very handy for walking into the town centre and also very easy access back onto the motorway. Would happily stay again if in the area.

Wi-fi could have been better. Some traffic noise but we were aware the hotel was on a main road into the city, so this was to be expected.

Very clean and good quality fittings, nice towels and good beds. Nice air freshener and fan.

The room wasn't replenished after the first day. There was only 1 bottle of water when there was 3 people in the room. A really unusual thing about breakfast - you were asked what sort of eggs you wanted even before you sat down! We have never come across this before anywhere in the world. The food was of good quality, but by the time you had cereal and got juice, then chose some bacon and toast, your eggs were cold. We found the reception a bit cold and could have been friendlier.