Great location with bus station, train station and shops within 5 minutes walking distance. V & A museum across the road. Surf & Turf restaurant next door. Room was clean and lovely and warm to return to after being out in the cold. Toiletries in the room and if you need anything eg toothbrush/toothpaste etc the hotel will provide them free. Good breakfast with usual bacon, sausage, toast, coffee etc. Bar open until midnight but a bit expensive. Staff polite and helpful. This was our 2nd stay for a short break between new year and returning to work and will definitely be back for a 3rd time.

Everything about this hotel is excellent. The location could not be better. 5 minute walk from both bus or train station. In the centre, surrounded by restaurants and shops. On main road but very quiet. Great views across to Fife. Rooms are very clean, warm, with tea/coffee, large TV, desk, chair. My room had 2 seater settee. Bed very comfortable, choice of pillows. Breakfast included in price, usual full English, cereals, fruit, cakes, croissants, coffee machine. Staff were very friendly and helpful. Luggage storage if needed.

Nothing. I use hotels a lot and for a short stay this was perfect.

The Staff and the Room and general facilities in the Hotel were very good. I felt the Restaurant could have been a bit warmer, but this was not a big problem, as the temperature was increased when I requested it. On the menu, I would say that it could have been a bit more flexible, and inclusive of e.g. Fish and Chips, Chilli, and Steak Pie as an example, also, not much for Kids, having said that my Wife and I ate on two of the 3 nights and enjoyed our meals. In conclusion, I would recommend this Hotel, as it was excellent for location, staff friendliness and general good ambiance, just tweak the menu a bit, and make sure the heating is on in the Restaurant when it's cold.

No major problems, just observation as mentioned above.

The manager Sarah was excellent! We were visiting for a wedding and Sarah couldn't have been more helpful, it was much appreciated. She was so welcoming, allowed us to check in several hours early and very quickly as we only had a few minutes to get changed before catching our taxi. She made it a very helpful and personal experience, thank you! I also think the views from the big window in reception/breakfast are wonderful so would definitely stay again.

We are vegan and it was great that there were vegan sausages etc available for breakfast but it might be good to make the sign that offers that more visible as we had already filled our plates by the time we noticed it.

Great location at end of Tay bridge. Only 5mins from bus station and same from train station too. Staff here are all so friendly and it's genuine not done for show. Breakfast has everything you need to set you up, sometimes a little hectic but good is always hot and fresh beds are so comfortable and our room had a great view out to river and the V&A

Only thing was first morning at breakfast because we picked the busy time. No problem getting a table or food it was just people rushing around to catch their bus trip leaving. Probably not much the hotel can do but def worth knowing to plan your breakfast time. The hotel does have a chart explaining this,we just didn't use it first day lol

The location of the hotel was ideal for us as we were going to a concert at the Caird Hall which was just a 5 minute walk away. The hotel is exactly as you’d expect from a Holiday Inn express, basic but very comfortable. The self service breakfast was delicious and as staff were permanently topping things up it kept everything hot and fresh The welcome we got both on arrival and at breakfast the next morning from Sarah was lovely, such a warm and genuine person

The flush on our toilet broke whilst we were there but we reported it to reception before we went out and it was fixed by the time we came back. So really there was nothing we didn’t like about the hotel.

Fantastic location and amazing staff.The rooms were tidy however the room we originally booked the bathroom mirror had what looked like black spray paint marks which we noticed when we were getting ready to go out for a gig . There were also an orange mark on the carpet which was hidden under the chair leg.In order to avoid any misunderstandings/extra charges we informed the reception staff without expecting anything. The receptionist straight away checked maintanece and checked us in a new room. It was the nicest thing anyone have done while staying in a hotel. I didn't catch the gentleman's name who worked that but I would like thank him for amazing service he provided.

Good location and easy to walk to the centre or the V&A. Nice sized rooms well appointed, clean and comfortable. Friendly and helpful staff. Good breakfast although the coffee was pretty ordinary. Very pleasant stay and very good value. Have stayed at Holiday Inn Express hotels in Asia and liked the value and experience. We were pleased that the Dundee hotel did not disappoint.

Not much - but to get ventilation the window needed to be open but this also let in a lot traffic noise. We were on a lower floor so if facing the road best ask for a room on higher floors. Coffee at breakfast was from a machine. It was weak and had a strange taste -apparently it was using UHT milk. We found that putting several expressos in a cup and using the fresh milk was better.

The en suite accessible bathroom in the allocated bedroom for people with mobility issues was OUTSTANDING - thank you. The staff really helpful & kind. Breakfast delicious with excellent & varied food choices. A wonderful view over Dundee City.

Arrangements for car parking in the adjoining multi storey car park for disabled blue badge holders not made clear at time of booking so a bit stressful on arrival until we figured out best place to park to give us the shortest walking route to the hotel reception - not easy when you have limited mobility & walk with a crutch.

The staff were friendly, the rooms were clean and comfortable and the Hotel overall posed good value for money.

The first night’s sleep was badly disturbed by a banging door that had been ill maintained. It needed the soft close mechanism replacing. The person we complained to was reluctant to admit, after we suggested that other people must have complained about this also and said it should have been sorted, this person then went on to say that we shouldn’t have been put in that room. So clearly other people had complained! Very disappointed at the complete disregard of our nights rest. Premier Inn next time, they have soft close doors even if they don’t offer free breakfast! We were compensated with two drinks vouchers but I’m sure most people would prefer the proper night’s sleep!