We weren't expecting much for the price, so we were surprised when we walked in and the reception was clean and the dining space well dressed. The room was spacious, clean and the bed was very comfortable. My husband and I were in the area for business and we would happily choose to stay there again. I am vegan so I was very impressed that they had a notice on the breakfast bar, to request for vegan sausages. Again I was happy to have an option if I wanted it. They offered a range of alternative milks, which again I wasn't expecting as we've been to 5* hotels that haven't offered vegan options, so this was a delightful suprise. Wonderfu and very helpful staff. Location was perfect for getting into the city centre which was required for our visit.

For a budget 3 star hotel, we were not expecting a lot, it was just somewhere to get our head down after a long drive up for the football the next day. Firstly the parking was easy with ample room. We were surprised with our room, a big Sony TV with every app you could need. The bed was firm but comfortable. The shower pressure was great and temperature was easy to control. Lovely fluffy towels. The breakfast was amazing! Buffet style with lots of choice - cereal, fruits, croissants, toast, yogurts, sausage, bacon, beans, hash browns and scrambled eggs. We chose the hot food and it was good quality and well cooked. Everything was being replenished often. Staff were attentive but not over bearing. Easy check in and out. We would definitely stay here again.

Hotel is on a busy road therefore I was woken a couple of times during the night but this didn't bother me a great deal as I'm used to that at home! A real nitpick would be that the taps at the sink turned different ways which was slightly confusing but not a big deal at all!

Usually you get what you pay for… I booked a cheap hotel to use for a sleep after a show at Coop live and the bonus was breakfast was included in the morning. Well for what I paid, it was amazing! Twin room was clean and really comfortable. Towels and bedding all looked immaculate. Ten min taxi ride to Coop live so great location. Breakfast in the morning was lovely and a good selection! Staff were super friendly and helpful. Absolutely would return to this hotel again!

There was a “domestic” fight outside our room, although I didn’t hear it I was asleep, my daughter heard it and informed me! I cannot and do not blame the hotel for that though…. Shame some guests can’t handle their drink and want to behave in that way! Probs a good job I didn’t hear you as I would have told you what I thought of you and your behaviour!! Yes some could argue that “cheaper” hotels will attract those kind of behaviours, but I disagree if adults can’t drink and not scrap with each other… don’t drink or don’t go out, stay home and be a moron there lol!

The guy on reception was efficient and very helpful. This was my 4th stay at Diamond Lodge & cannot fault the services provided. The guy at breakfast keeps a very clean eating area and everyone is so friendly. Breakfast buffet which is regularly topped up and all well cooked. I do not have a car as the local bus service is reliable and frequent. Good location as only 30min walk to Etihad or Coop Live & 10 min bus ride to Piccadilly Station, or train station 5min walk away.

Unfortunately stayed in room along main road & do like to sleep with window open. The traffic noise can be annoying at times along with sirens blaring.

Some reviews for this hotel may put you off. I stayed with a friend who is a proper hotel snob and was quite worried about stopping based on reviews she had read. We had absolutely no problems. The staff will do anything for you. They are polite, very chatty, actually have proper conversations with you. The beds were unbelievably comfy. The breakfast next morning was lovely, and whilst it could have been warmer, it's a buffer style one so you know things don't stop red hot as you move along the line, fetch toast, coffee etc. Buses outside are every few mins and around 10 mins into the city centre. Taxis around £10 to arena/coop live. Would definitely stay here again when visiting Manchester.

Nothing.

Staff, welcoming and friendly, breakfast was lovely, self service with choice of cereals and fruit juices. Bacon and Sausages lovely although Bacon little salty for my liking. Vending machines available with snacks and variety of hot meals. With microwaves to heat. Room nicely decorated. Location not too bad, we were going to co-op live got taxi there due to rainfall and walked it back about 30-40mins walk. If we were going to manchester we would book again.

Bed, although quite comfy it was at a slight angle sloping down from foot end to head board. Still slept okay though. No plugs by bedside but was plenty by mirror/kettle/desk. No drawers in room just couple shelves in wardrobe it was okay without them for a night or two though. Had a drink in bar when came back from our venue and was told we need to add £1 on top for the drinks that was priced on the drinks list on the bar. A new list should be prepared with any new prices. We used the QR code in reception to book a taxi we booked it 17.50 to pick up at 18.15 still waiting at 18.40 other taxis were coming and going we asked another couple if we could share theirs in the end. The QR code is for Union cars, use uber instead.

We were pleasantly surprised by the quality of this hotel. The staff were ALL very friendly, welcoming, polite and helpful during our stay. The room was very clean with both the water and heating being very hot but fully adjustable. The room had everything needed for a comfortable stay. Breakfast, (included In the price), was very good and varied with cereals, fresh fruit, yoghurts, croissants, hot breakfast items and toast, all help yourself to as much/little as you want. Shaquille/Shakil (sorry about the spelling) was very polite and attentive at breakfast, noticing when tables needed cleaning and if people needed help. Equally, the maître D' was also friendly and ensured the busy breakfast period ran smoothly and efficiently. Every member of staff from the people cleaning the hotel to kitchen, dining and desk staff said good morning as we passed. All in all, we would definitely stay here again when visiting Manchester, as it is also on a great bus route for Manchester City football ground, Co-Op arena and a different bus into the City centre enabling you to leave your car in the free car park at the hotel.

We can't think of anything negative about the hotel during our stay.

We had a brilliant time! Staff were excellent, food was beautiful. The hotel was clean. The staff went out their way to make sure you was happy. From the minute we walked into the hotel we was treated exceptionally kind and with respect. We would highly recommend this hotel. Thank you for a beautiful time! :) There was a very lovely gentleman, who is the night staff ( Dennis) he went out of his way to look after you. Thank you! :) you are a credit to the hotel and a very lovely man. The reception is open 24 hours, the staff are always willing to help. They are a Great team! 🙏🤗😘

Plenty of car parking spaces. Good friendly reception staff. Good size room. Plenty of tea / coffee making equipment. Good assortment of lighting in bedroom. Good comfy bed and comfy quilt providing a good nights sleep. Everything in the room worked as it should. Very good full english buffet style breakfast. Attentive staff in breakfast restaurant area.

There was a small hole in the floor just outside the bathroom door. This hole was covered by the fitted carpet and on occasions caused your foot to sink down. Could eventually prove to be a trip hazard. Apart from breakfast only other food options was from a vending machine.

E

No rubber bath mat. So I.fell on slippery bath base and ended up out of the bath and on the floor hitting my head on the side of the toilet.I used the hotel's shampoo and shower gel for my shower which may have contributed to the unfortunate event.I did report it to the management team and gave themselves some advice on how it could've been avoided, i.e. a notice in the room relating to the danger's of not using a bath mat.... Which at the time of my accident were not available but other than that I would definitely stay there in the future. Great staff and a very good service Breakfast was excellent. Thank you..