We were worried with all the poor reviews, but were pleasantly surprised. Great value for money, good location, great views, spacious room with super king bed, comfy mattress, clean bedding, clean towels, staff friendly and helpful. We would definitely stay again.

Hotel is looking tired in places and needs redecorating / painting, but being a busy hotel envisage it makes it difficult to carry out whilst keeping the hotel open. If you are expecting a 5 star experience, with everything crisp, fresh and new then this hotel is not for you, but if you are after somewhere to stay which is a good value for money in St Ives, in a good location, views and most importantly clean bedding, towels, comfy bed and spacious then give it a try (we booked a sea view double but room given must of been a family room with a single bed and super king bed)

All the staff were so helpful and Charlie, who hosted breakfast, anticipated my every need,. The breakfast was very good. My room was very comfortable and I had an absolutely amazing, panoramic view of St Ives Bay. The hotel is in an enviable position over the whole St Ives to Carbis bay vista, sitting high on the 'The Terrace' which is the main road into the town and so the views from the breakfast room, sitting area and bar are fantastic. It's just a 5 minute stroll into the very pretty main town, harbour and beaches, but there is a really lovely beach right below the hotel itself. I had a lovely stay.

Daniel at reception was very welcoming and helpful told us everything we needed to know for our stay. He made our dog feel extra welcome! Had treats at the ready for her! Also the lady serving breakfast was lovely! She also looked after our dog very well and provided her with her very own sausage breakfast! (Our breakfast was also lovely!) no waiting around was served everything quickly. Room had tea and coffee, bed was clean and comfortable. Everything felt nice. The location of the hotel was absolutely perfect! Right next to the beach and train station (if you are travelling by train) 10 minute walk into the shops/bars/restaurants. Or if you want 5 minute train ride to Carbis bay. So I think just for location only it was great value for money!

I think some people would say some areas were a little bit unkempt (carpets mainly) but maintaining those areas are not things you can do overnight so they are probably waiting until they close for the winter to fix them, besides it did not impact our stay at all everything else was clean and tidy.

The location is fabulous. It had a single room with a balcony overlooking the beach the staff so lovely helpful welcoming and made me really feel part of the hotel. I loved it so much. I booked in an issue for one and stayed for five Parking is great as it's just above the station which has a huge great Car Park you can pay for a weekly ticket which works out much cheaper than a daily

there was nothing I didn't like. I have looked at some reviews who say some of the decor is dated which it is but it's keeps a low value price and gives it a unique twist.  some people may prefer to use earplugs at night as you can hear on occasion other guest.

Great budget hotel in historic building with excellent location and views. Loved the Christmas decorations in the lobby, so beautiful and festive! My bed was very comfortable, I'm sure will be back. I was positively surprised that there's parking given scarce amount of flat ground in St Ives. Great stuff! And if there's no space for you you can park for free out of season in the long stay car park, so no issue at all.

The bar could have some information on when it's working, or who to ask to be served. I'm sure then would be more people using the service

The hotel is situated by the beach and a short walk to the town centre. Easy to travel too. The hotel has lots of character. Would have liked to know more about its history. The staff were nice and friendly and nothing was too much trouble. They were always working hard. The room was really spacious and the beds were comfortable and clean. Good choice at breakfast would have loved some mushrooms though. We had a sea view and listening to the waves at night absolutely loved it. I would stay here again.

Just needs updating especially the carpets and the lift. The lift is so tiny felt like it was going to breakdown every time we used it. When we checked in we were supposed to be given the breakfast vouchers but not given them so was asked by staff every morning where they were. Only other thing is we were told where we had to sit for breakfast despite being down first would have just liked to sit by the window one morning. Only other critique is that it sounded like someone was banging on pipes at 2am every nite but I brought headphones so that sorted that.

It was located approx 5 minutes (maybe les) walk from the station. It was nice and clean, tidy, and very friendly. And you can have breakfast with big, beautiful and spacious sea views. The beds are clean and comfy (not too hard or soft). The room was very clean, with kettle, mugs, coffee, tea & sugar. And the shower was lovely and hot, with nice bath towels to dry yourself with. It’s location is perfect for the beaches (as these are split into 2 main ones), the town with its amazing shops and crazy layout, and the local busses (which go afar a field as Penzance)! If you don’t know it already, St. Ives is VERY hilly. So the hotel is situated halfway up the main road into St. Ives (just above where the train station is). So, if you’re looking for a cost efficient, clean, and friendly place to stay, I can happily recommend it (just request a room not near the communal doorway or at the back).

My room was at the back of the hotel, which backed out onto a main road, so was rather noisy until late evening 10pm ish. With traffic starting up again by about 7:30am. The communal door outside my room was also noisy because it banged shut every time someone went through, which happened again late evening and very early in the morning (05:30am), as the couple a few doors down took their dog for an early morning walk).

Nothing

Unconfortable It was unhappy situation there. Because when I've got there they gave me another diferite room(in bad way) what I've seen when I've booked to your web site. And when I asked them why I received diferite room they said it is ,,booking.com,, mistake because they put false information on the web site. More than that the room's windous doesn't close well in that maner you can tgrough into your fingers between frame window and window. After I had argue 15 minutes with hotel manager and he told me at a point if I don't like that room I can doing chek out and go they but in finally they gave me another room for stay there. So it was bad experience there in first day .

We were only staying for a couple of nights. Our room was plain, but clean, possibly freshly decorated, the bedlinen was fresh and nice, the bed comfortable, and tea/coffee facilities all good, and a good hairdryer. There were basic toiletries (handwash and body/hair wash) in the bathroom, plus a bathtub as well as shower, which is unusual, especially at this price point. Also, the loo paper was good quality! A little thing, but makes life more comfortable. It was nice and warm, with windows that were easy to open for fresh air. 😊

Some of the furniture, and carpets (in dining room) were a bit shabby. Our view (over the bins) was obscured by a panel covering one of the panes. It looked like a piece of painted wood you might use to cover a breakage, but was sealed in. These were only small things and we weren’t staying for long, so it was fine.

Excellent location very spacious and the breakfast was fantastic

The room was in need of a lick of paint but it was clean apart from the bed cover had what looked like a coffee stain on it , the mattress was terrible very springy and one side had a big dip in it to the point it wasn’t really a mattress that side at all , the room above us the floor boards creaked very badly it felt like somebody was walking around in our room The bathroom was spotless and plenty of towels were available, the sea view was fabulous Parking was available in a garage at rear of hotel