I stayed here for 4 nights. My first night was not great as the bed was so uncomfortable and shower pressure was next to non existent. HOWEVER, I asked about the shower and extra pillows at reception and the staff could not have been more helpful!! I was moved room with better pillows and shower. Breakfast every day was good with plenty variety. The room and bathroom were spotless. Would highly recommend.

The porridge and beans at breakfast were scalding hot, had to wait a few minutes before eating. Could be dangerous for kids being this hot. However appreciate food is better hot than cold.

Our room was clean, warm with plenty of storage for our clothes,tea and coffee was provided and daily housekeeping is provided, we had an en suite toilet/shower which was very spacious with lovely warm fluffy towels, the breakfast choices are fantastic served by friendly helpful staff, free WiFi is also provided, everything about our stay was great, we will definitely book here again on our next visit

Everything was great, we had no complaints or problems, we filled in our menu choices the night before and we could choose what time we wanted it, so much better than being given a 7.30 to.9.30 time slot, your table was ready with your room number on it

Superb stay! Extremely comfortable rooms with a handy sink and then a spotless private bathroom right next door. Fantastic meal in their restaurant, authentic Nepalese food served by super friendly guys. You must stay and eat here, it was so much more than I was expecting. Delicious cooked breakfast too, you won't go hungry. The customer service is excellent, thanks so much for carrying my bag yesterday Harry. Five minute walk into the city centre. I found an easy parking space right out the front. Bar next door.

Not knowing in advance that you have to check in next door at The Balmoral. Initially off-putting seeing tables and chairs piled up in the Heidl dining room but ignore that and just go next door as directed on the notice on the front door

Excellent customer service with very friendly staff. A wide choice of breakfast items. I had my even meal at the hotel - I was recommended a traditional Nepalese curry - it was delicious! Overly generous portion sizes, so couldn’t finish but very tasty. Great location - It’s a nice 10min stroll into the city centre.

I didn’t like that my private bathroom was next door to my room, however, I did book in haste, as it was a quick stop over due to a family bereavement. The bathroom itself was fine, clean, no issues - just a personal preference.

The room is very comfortable. The single bed is very comfortable in size, and the double also accommodates two people with flexibility. The bedding is very clean and there are many towels in the room. In general, the room is very comfortable for three people. We got three bottles of bottled water and also a water boiler and a lot of coffee, tea and sugar. Within minutes the room was received with very cheerful and smiling staff The breakfast was delicious and the location is very close to the center, five minutes walk. I recommend this hotel to anyone who wants to visit Perth.

No lift

The room and bathroom were newly renovated and very clean and comfortable. Great shower, heated towel rail and warm air blower in the bathroom. The Indian/Nepalese restaurant in the adjacent Grampian hotel was outstanding and very reasonably priced. Good full Scottish breakfast (included) is served in the same restaurant. The property is about 1/4 mile from the town centre. The staff were efficient and friendly.

Unlike the room, the entrance and lower floor of the guest house were a little dingy and in need of renovation. But don’t let that put you off, this place was exceptional value.

The only real issue was that the heating was off when I arrived so the room was freezing, but I turned the radiators on and it was ok. The layout is a little bit odd, the Heidi and Hotel next to it are very nearly all but separate properties, but it's fine, I can see what must have happened at some point with the two places. The biggest thing though is that the staff are largely Nepali and it is a small world, as the owner also owns a local 'Indian' buffet near to where I live. What are the chances of that?!! So Danyabad, Namaste and Suvaratri!

The Fish Pakora in the restaurant was a bit nippy 😆

The room was on the top floor and was a little on the small side. The bathroom was very nice. Everything was spotless. Breakfast was preordered the night before and when we went for breakfast it was freshly cooked and served promptly. It was one of the best breakfasts we had on our trip! They had a good coffee machine as well. It was a ten minute walk to an area with restaurants and bars that we enjoyed at night.

There was limited free parking. If you were parked before the supper rush as there was a restaurant there as well there were no issues.

Great location in the centre, a short walk from the rail and bus stations. My single room was compact but well furnished, not ensuite but the private bathroom was just next door. Breakfast was substantial and filling; it was served next door in the adjacent hotel which is owned by the same people. The hot breakfast selection had to be made the previous evening but there was a good choice. It offered good value for money.

Bed was a little creaky but not uncomfortable.

Good breakfast variety. Polite staff.

Bed was a bit hard but bouncy. Softer more stable mattress would be our preference.