Loved the evening bar. Loved the pool although used it only once due to weather. Loved the breakfast and the fact that you could have cooked breakfast too, was extra special - all delicious. The coffee was generous in quantity and excellent. The service so kind and friendly. It was lovely to see the dogs around the hotel too. Even as a cat lover it was fun to have them there. The gardens were super and the view breathtaking.

Well now you mention it - a shower for the swimming pool which is usual in most places with a pool. The other thing was having a safe in the bedroom. Passports, keys etc... and cash you're not using - those are helpful to put in a safe so you don't need to have them with you; especially keys and passports.

Breakfast was very good, staff friendly.

The bathroom was too small, the toilet roll fixture was too close to the loo and there were no grab rails in the shower.

The location was just by the sea and the view from the hotel was mesmerising. Room was exceptionally clean and was cleaned everyday. The 2 outdoor pools and the indoor pool were the highlights of our stay. Breakfast was cooked to perfection. Although it's a dog friendly hotel, there was no smell of dogs at all ! The Chine, the gift shops, the restaurants were within easy reach. I would definitely stay here again.

Considering we stayed in August and had sunny mornings, the curtains were very thin and the brightness woke us up early. Could do with thicker ones. Other than that, a perfect hotel!

We absolutely loved our beautiful sea view room! We were so happy to find out we had access to the indoor swimming pool and play area next door also. With 3 pools, a children’s play room, retro play room and park this hotel is excellent value for money.

It is a hefty walk to the beach, not hotels fault this is due to cliff corroding, but they have tried their best to facilitate other options including free entry into a local attraction nearby to cut through. The walk was too far for my 4 year old after a long day at beach and not suitable for people with mobility’s issues. I would suggest taking your car if you struggle.

I liked the large room with a view of the sea. It was nice to be able to open the sash windows fully. The bathroom was very clean with lots of hot water and the beds were comfortable. Having a little fridge and a coffee machine was a bonus and it was lovely to have milk replenished each day in a bottle instead of plastic pots. All the staff we met during our stay were very friendly and nothing was too much trouble. I enjoyed eating breakfast in the conservatory whilst watching the ships. I couldn’t believe the huge choice on the breakfast menu. We ate in the restaurant every night and the meals were excellent. Although we didn’t have a dog ourselves, as a dog lover I was impressed at how dog friendly the hotel was.

Having to walk through the garden in the rain and up lots of steps to the restaurant next door was the only thing that was tricky for an elderly person although it would be possible to walk or drive around the front of the hotel to avoid the steps.

The breakfasts equalled the best we have ever experienced and the evening meals were very good indeed. The room was comfortable and had all of the basic facilities you would expect in a room within this price bracket. The fridge containing a bottle of fresh milk each day, was a very nice touch. Our dog was very well accommodated throughout the hotel. The location, looking seewards, is stunning. Without exception, the staff were friendly and attentive and were genuinely interested in ensuring our happiness.

Insufficient hooks in the bathroom but that's about it.

We had a twin sea view room, which seemed to be the one shown on their web site and could be one of their best rooms, and definitely worth paying extra over the standard rooms that I believe overlook the car park. It was very large and nicely furnished and decorated to a high standard. While not directly at the front (seaside) and you saw some of the car park its bay windows provided a lovely sea view from the chaise lounge located in the bay windows. Very nice gardens breakfast room and bar area. Short walk to the high street via a lane way that also has an entrance to the chine, which the hotel provide complimentary tickets

Nothing really, Some negative comments from other reviews regarding dogs and lack of restaurant, did not seem to be warranted in our view, Dog facilities provided by the hotel meant that non dog owners should not be unduly affected, unless you really hate dogs, and the next door restaurant in their sister hotel was a 2 minuted walk through the garden. Although that restaurant was a little lacking in atmosphere it has a nice sea view and its menu comparable to the pubs in the village and at a quite good price.

Lovely location, hotel has rooms overlooking sea. Excellent breakfast. The standard room was fairly spacious and reasonable priced. Very comfortable bed. Walking distance to Shanklin old town and the beach. This is a dog friendly hotel. Great for walkers and dog owners.

The bathroom was tired and dated. Some dog owners are not able to stop their dogs from barking - even during the night. Hotel could maybe accommodate dog owners in same wing. Non dog owners in another part of hotel. Due to land slips many of the footpaths to beach are permanently closed.

The location was superb. The reception staff and food service was great. Pity we missed out on the pool opening and entertainment - if we had booked a week later it would have been better.

Our room was at the top of the stairs where most people passed so our dog heard all the noises on the landing. The bedroom door was badly fitted so that would not have helped. We should have had a room more out the way. We only had a double bed so took getting used to. The standard of room cleanliness was generally poor and we should have complained but we did have clean towels daily.

Very friendly staff, fantastic breakfast, beautiful grounds and location. We were able to use the indoor swimming pool of the next door sister hotel. It was quiet and comfortable and the lounge area was a nice place to relax. We were given free access to Shanklin Chine and everywhere was good proximity to the hotel.

Our room was next to the linen cupboard so it was a little noisy in the mornings but we aren’t early risers! Also the shower over the bath was a bit old and you couldn’t move the shower head. The indoor pool at the next door hotel we were allowed to use was small and packed with kids! You couldn’t swim for fitness if that’s what you are expecting.