I love the big airy rooms, sea views and, as I travel alone (to visit friends on the island), I have come to know the staff well - they are all so very friendly and helpful wherever possible.

I was unable to book an evening meal some nights as there were insufficient guests staying for this to be viable. I was unaware of this before I came. Also initially chilly in my room as radiators were not on/working. Torrential rain meant I would have liked somewhere to dry clothes e.g in the bathroom or a drying area in the hotel. Small heater provided instead and I became warm enough for the rest of my stay. These issues won’t put me off coming down however!

The staff at the hotel were exceptional, especially the lady from breakfast whose name I can't spell, but starts with R, she ran around covering the whole top area by herself and Andy from the bar, what a brilliant character he is, great for a laugh. The entertainment man was brilliant too, and made us laugh. The receptionists were polite and helpful, overall a great asset to your team.

Unfortunately I felt the room was a poor standard and you get better quality at Premier Inn. The noise from adjoining rooms can be heard, the walls are very thin, so if your neighbour snores you will need earplugs. There is also a million stairs and an extremely slow lift.

It was my birthday and they upgraded my room to a sea view room which was amazing. Games room weather was pretty awful on my actual birthday but spent happy time in games room playing pool. No one else in there. Went swimming in pool for first time in 6 yrs (since covid) had a wonderful time. Only me in pool.

I appreciate as only had 9 guests in total restaurant wasn't at full capacity but we had my birthday meal in hotel (lovely food) but was not even offered a glass of water with my meal.

I have stayed here many times in the past when visiting friends who live on the island. Because of poor reviews I was concerned it’s standard had fallen but I was delighted to find it was as good as ever! Lovely big airy rooms with wonderful sea views. Optional room servicing simply by putting a card on your door to say you want it. Fresh towels no problem and as much tea, coffee & milk as you wanted from reception. Nothing was too much trouble. Wonderful friendly staff. Love this place and can’t wait to go back either with friends or on my own. Thank you Ocean View. You don’t disappoint. Looking forward to the coffee shop being open as the views are fantastic from there.

Nothing. There are a lot of maintenance projects being tackled but staff ensure this doesn’t encroach on essential facilities, corridors etc. NO COMPLAINT!

Great location right on the cliff top with great views . Staff and food was very good. .A good indoor swimming pool.

No live music on Christmas Eve nor Boxing day. It would have been better if their were more guests there as only around 30 people with 100 rooms. So the place looked empty.

Very helpful staff, we didn't like our rooms so they upgraded us, at a cost but the 2 new rooms were great overlooking the sea. Breakfast was a little chaotic one of the mornings as it seemed to be 2 young members of staff with no guidance, they did an amazing job as the breakfast room was heaving. Felt sorry for them as people were getting grumpy and they were doing their best. Having said that we didn't wait long for our cooked breakfast. I would describe the hotel as a bit old school, it has lots of different levels and corridors. The pool was nice. Location was excellent for us being opposite the lift equally between the seafront and the Old Town.

Limited parking so we used a nearby street. Table tennis balls misshapen, sauna and indoor bowls closed. Very hot in the stairways.

Breakfasts were excellent and the staff in restaurants were ultra efficient

Swimming pool The showers in the changing room were unusable for small children (the thermostat was set far too high and was only just about bearable for adults. Also the swimming pool had tide marks around the sides,both these things could have been avoided with more pool/maintaince staff

Room - very clean especially the bathroom. However, we found the bed was not comfortable to sleep on. Fortunately we we stayed just for one night. The furniture were a bit outdated, but we did not mind-just the we would love a comfortable mattress to sleep on for the price we paid - £162 per night View - vas very stunning - over looking the sea as we expected when we booked a room with a sea view Location - We were not that worried as we have our own car to drive everywhere. However, we can see the bus stop nearby if needed. For a family, maybe it's a good location as there a lift nearby to go down to the beach and there a crazy golf to entertain the children. We love it as the hotel is on top of the cliff, away from the beach. The breakfast room were nice and clean and the full continental english breakfast-vegetarian was delicious and nicely presented. Overall, we will come back again, if the price is not that high. The staffs - reception - were very friendly and helpful and made us felt welcomed.

Just the uncomfortable mattress - cannot have a good night sleep - too bouncy - scared of being thrown over - For the price we paid, we should have a more comfortable bed.

Room was lovely but didn't like the plastic on the mattress that makes you sweat and makes a noise . Location was a little out of the way so we needed the car . View was lovely across the sea from our room .

On one website it showed a snooker table but that was gone a long time ago so i couldn't use my cue . The main complaint is that it states bingo and entertainment nightly but beware , it only happens if there are plenty of people staying there . Otherwise there is absolutely nothing on and what there is was mainly for older people .

I had a very warm welcome from the staff who did everything possible to make my stay at Ocean View a memorable one. I was gven a free upgrade from a single standard room to a large double room with a sea view because my visit was at a very quiet time (weekdays in March). An excellent breakfast was included in the price of my room. The view from my room was magnificent - overlooking the sea. The hotel is just a stone's throw from the beach. A really outstanding feature of my stay was the really excellent quality of the food at dinner. I will not forget the homemade mushroom soup in a hurry! Thank you to all the staff, including the chef, at the Ocean View Hotel, Shanklin.

Everything was excellent, including the swimming pool.