Very good breakfast with plenty of choice and quality produce Executive lounge had a good choice of food The hotel was located near to the town and the river making it easy for walking Overall this hotel was very clean and tidy with good amenities

I didn’t like the fact that you had to pay for parking when the hotel was surrounded by car parking slots. I was informed that this was because they had been sold off to a private company I was annoyed that there was an extra £3 charge for poached eggs Even though it was stated food and drink was available in the executive lounge from 6-9 the food was removed at 8

Hotel is perfect for visiting Stratford as it's right in the centre. The breakfast is excellent - lots of choice. The room was clean. The pool facilities are very good. The sauna was out of order when we visited, which was a shame but things do break down sometimes. The jacuzzi and steam room were all fine. The staff are very polite and friendly.

Nothing. We did have to pay for parking at the hotel - £12 for 24 hours. The staff did extend the parking for free on the day of check out so we could stay in town for the day and make the most of our trip. Just something to bare in mind. This certainly wouldn't stop us using the hotel again as it's ideal for theatre trips.

We were able to park in the hotel car park despite there being the Christmas Market on. We also had an early check in which was an added bonus. Hotel was walking distance to the town centre. Lovely Christmas atmosphere and friendly staff. Breakfast was perfect with lots to choose from too. The food, soft drinks and wine in the club room were very nice.

Club room beer had changed to draught as opposed to the bottles they used to offer in the fridges. We were advised it was Becks but it tasted nothing like Becks and was quite flat. We were disappointed that our room didn’t offer Sky TV as on previous visits we had this facility at this hotel.

The hotels location for visiting the theatre and town centre is ideal, just a 5 mins walk away. Parking at the hotel is easy to find and plentiful. The receptionist added an extra day to the parking so we could spend the day in town after checking out. And also kindly gave my daughter a complimentary breakfast, as we were originally going to skip breakfast as she eats so little it wouldn't have been worth us buying one. Staff were so friendly and helpful. Our room was clean & comfortable, everything worked and it was quiet & peaceful, despite being in the Christmas holidays. The pool was great & the changing room was clean. I had a lovely quiet swim. We had breakfast at 9am and the were no queues and the food was lovely and refilled constantly. I can't fault the hotel and would definitely recommend.

The leisure club opened at 8am instead of the usual 6.30, so I only had time for a swim not the gym. Probably should have had the revised times on the email that was sent the day before, but it didn't spoil our stay.

I liked everything. 1. Beautiful hotel. 2. very clean. 3. Everything in working order. vanity mirror not working in room. 4. Breakfast organised with a wide variety. 5. Evening meal was great. 6. location great. 8. Great pillows loved the pillows, not hard but fluffy.

Can't complain about anything but little things. Not sure when they freshen rooms as at 5pm rooms were still not replaced with towels etc , we had to ask in the end and even them not everything we needed was replaced. The bed was too hard for me, but that's my own personal issue, I like soft beds. Staff. They don't seem overly warm .The breakfast staff were nice especially the older gentleman .

Arrived at the crowne plaza, there is parking right outside, plenty of space and was £12 for 24 hours. The location is great, it was right opposite the main town centre and right by the river. The decor was very impressive as it was Christmas and everything was spotless. The staff we were friendly and very helpful despite a large group of us checking in. We also visited the pool which is located downstairs, it’s a small pool with a nice jacuzzi and steam room. I felt that everything was very clean and tidy. Our bedroom was very clean and tidy and the bed was very comfortable. It was the best night sleep I’ve had for a while! Thank you for making my birthday weekend so special. We will definitely be staying again, hopefully soon.

There isn’t anything I didn’t like about the hotel, everything was outstanding

The location was perfect. The facilities were wonderful. The staff were exemplary.

There were Christmas work parties on during our stay. The people from the party were jolly in the evening and we were not the most comfortable coming back to the hotel and being faced with this. Moreover the main issue with our stay was the music was incredibly loud. We were on the second floor and could still hear every song, to the extent that we couldn't sleep. We were told by the front desk that the parties would end by twelve. This was a problem as my pregnant companion really needed her rest due to ill health during her pregnancy. Additionally when booking the room we weren't informed that there would be parties taking place. A heads up to how this might effect our stay would have helped.

Lovely Hotel, Lovely room, big bed, nice shower, good facilities including a spa and swimming pool. Club Lounge added to our experience it was very good Coffee and soft drinks on tap all day and selected alcohol drinks and snacks and canopies after 6pm till 9pm each night.

The breakfast was very good each morning, however the food in the restaurant in the evening wasn't as good as it should have been on two separate occasions. I had to complain to the duty manager the second time as the restaurant staff didn't deal with our undercooked meal very well. The duty manager kindly refunded the whole bill as the restaurant staff insisted that the full bill was still due even though they were very sorry for messing the food up twice. So don't let it go if they refuse a refund if your not satisfied with your food and complain at the reception as the chef was not prepared to accept his wrong doings but they need to get it right as it's important for this hotel to make sure your full experience is top quality.

Excellent location; just a short and easy walk right into the very centre of Stratford, shops, theatre, etc. Plenty of parking. Good sized room (we had a standard twin) with comfortable beds and a decent ensuite. Very clean. Quiet. Helpful and friendly reception staff. We didn't use the restaurant so cannot comment on that. We were going to stay in the Premier Inn but I think this is worth paying a bit more for! Will definitely book again.

Only very minor grumbles. The room was too hot overnight, but aren't they always?! And besides, we may have been able to work out the controls on the heating/aircon if we'd taken the time to do so! It's extra for parking, though that was made clear at the time of booking, and parking isn't easy or cheap in the centre of Stratford. Breakfast seemed a little pricey but may have been worth it (we walked up the road to get brunch instead).

The location is perfect to walk in to central Stratford upon Avon and to attend literary festivals held within the hotel function rooms. The car park is huge. The entrance lobbies are welcoming clean fresh and fragrant. The lifts are efficient. My room 2077 was clean and a reasonable size but not huge for the price paid. The shower had very low water pressure and was not easy to adjust to avoid water spilling on to the floor. The bed was comfortable but the provision of a sheet instead of a huge thick duvet would be welcome. The a/c did not go to a low temperature (minimum I could achieve was 17c so I was too hot at night. The lighting was very good and the towels thick, fluffy and quite big. the tea selection was very basic for this type of hotel - the addition of green, herbal or earl grey would be welcome. The breakfast was not of a standard in keeping with the price of the hotel room. The fruit was only a fruit salad rather than freshly cut sliced fruits and berries. The cooked breakfast "specials" were strangely only available at an additional cost. The Blackpudding was dry, hard and tasteless. The bacon had little flavour. Not a good or relaxing Sunday morning breakfast experience. If I stayed again I would go out for breakfast unless this was improved as cafes are so close by.

Breakfast very poor quality. Shower water pressure a And adjustability A/C not being efficient. Room too hot at night. Either provide a thin bed cover or switch of a/c in cooler months.