The 2 staff members who were working the late shift were amazing! The lady took a lot of time with me trying to find the best price for our next stay and she has booked us 2 rooms joining in the disabled room on the ground floor which we stayed in last night. We have booked 2 rooms joining as our 16 year old son will be travelling with us next time and we wanted to be close together

Didn’t have any faults at all. It’s actually the cleanest and most comfortable place we have ever stayed before and we travel to Swansea from Bedford every 6 weeks to visit my husband’s children

Very friendly and helpful staff especially Maria who check us in and cleaning staff who gave give me extra teabags instead of coffee. Clean, comfortable room and nice location only a 20 min walk to the marina area where there are bars/restaurants.

The bathroom gets steamed up very quickly as there is no ventilation. We had the window open as it was a warm evening and being on a main road it was quite noisy throughout the night. If you click into Google maps to find the Ibis it won't get you to the hotel, just a road nearby, so we called for directions. These issues wouldn't prevent me staying again as they are minor and outweighed by the positives.

The hotel was excellent, the breakfast delicious and we also had the dinner too as our car had broken down so we stayed on the next day. The staff were all fantastic in looking after us, friendly, professional and kind. Give we were stranded for a day at the hotel after we’d checked out until our car was recovered we saw how good and welcoming your staff were. Lima on reception was extremely helpful as was everyone else. Thanks again and we will definitely stay again based on our hugely positive experience. K regards David

Nothing it was faultless.

It is situated right near to where I wanted to be, so made it very easy for me to catch up with friends who live close by. The shower was great, couldn’t fault it!

Could hear neighbouring rooms TV,s and inconsiderate people making a noise late at night in the corridors, but can’t be helped I suppose. The pillows were a bit flat particularly one which should have been binned. But overall it was a pleasant stay and my second time there, and I’ll be booking a room there a couple of times next year!

The bed was comfortable and clean. The room was spacious and well aired. We had asked for an accessible room and it entirely met our needs. I received excellent responses when I asked staff for help. I liked the notice you can hang on the door asking the cleaners not to bother today.

The lift makes a worrying noise as it arrives on the floor you want but it did not break down. I thought the breakfast was good value for anyone who wanted a full English but not for someone who wanted a light breakfast. Consider having two tariffs like Brewers Fayre.

Ibis Swansea had comfortable rooms either modern decor and scrupulously clean. Hairdryer, iron and tea and coffee were provided in the room and a lift serviced all floors. It was very quiet and had free onsite parking. There is a great lounge/bar area on the ground floor and the onsite bar and restaurant were very convenient. The staff were fantastic: helpful, friendly and relaxed.

The location was great for us but may have been a little far away from Swansea Central for those wishing to explore the town centre.

The hotel was quite nice, the lady who checked me in was really lovely and really helpful with suggestions on what to do around Swansea. The housekeeping staff were really lovely and always ready to help. I also liked that you could skip daily room cleans, which was a win for me sustainability wise

The location would have been fine if the buses were more regular/if you have a car. However when I went the buses had just become less regular as most of the students had gone home so this meant I had to walk to town as there were no ubers in Swansea which was about 30 mins away.

The location was very good for me, not far from city centre. The room was very spacious, the food brilliant and the staff exceptional. The parking was free as long as you registered your car at the reception desk. It was very quiet considering there were a couple of hen parties also booked in. The room servicers were also very efficient, replenishing towels, tea/ coffee etc. The checkout time was up to 12 noon which I found very good.

The hotel could do with a freshen up, a bath would have been nice instead of a shower but I understand that isn’t always possible and is a totally personal thing.

Ideal location for access to M4, close to Swansea's two main museums and opposite a Park and Ride costing only £1/day to park, with free travel to and from the city centre. Good breakfast - choice of full English or Continental buffet with self-service. Very good, well equipped, clean, modern room with ensuite bathroom and a very comfortable bed. Friendly, helpful staff. Dog friendly. Free parking.

We liked everything at this hotel and recommend it highly.

Clean, well kept, free parking, decent sized room, friendly staff, quick check-in and a good base for Swansea and the Gower, though a car needed for both.

Room allocated to new arrival while we still had 24 hours to go & they let themselves in before we realised what was happening. Not a problem as we were both in and quickly sorted at Reception, but not comfortable with the idea someone else had access to the room. Although on the map it appears hotel is close to the docks/sea, in reality, it's a drive away from anywhere worth walking. Swansea parking costs are very high. Just over 4 hours in the shopping centre car park £9.50 and going rate for most car parks is £4.50 for two hours.