Breakfast had a wide choice of food which was great. Evening meal was brilliant food and wine Afternoon tea was lovely. Great choice of delicious cakes and sandwiches. It was our Wedding Anniversary and the chef gave us a special selection of desserts with fancy writing on the plate too. Our room had wonderful views of the sea and the gardens of the hotel. We had a brilliant four night stay.

We had to park our car up the road round the back of the hotel So had to carry our luggage quite away. We did manage to park our car opposite the hotel when a space came available to load up our car when we left at the end of our stay.

The Royal Hotel is a real gem in an historic part of south Isle of Wight. The entrance and welcome are exceptional and the starring knowledgeable, friendly and welcoming.

My only complaint about was that the bathroom in our room, room 16, was tiny and not particularly as modern as I might have expected for. There were no rails or bars in the bathroom and getting in and out of the shower which was actually a bathtub felt very precarious. This did not take away from the enjoyment we had and the rest of our dealings with the hotel, but I think it is worth mentioning.

It is a very traditional hotel which has its pluses and minuses. The hotel is generally very comfortable, peaceful and clean. All the staff were helpful and pleasant. The view from our room was good and, although only classed as 'garden view', we could see the sea, which was a nice bonus. Our room was a good size. Also there were hooks to hang coats on - I know this sounds like a small thing, but so few hotels provide these and it is annoying when they don't. The bar is welcoming and convivial. I liked the outdoor pool.

The shower - we really like a walk in shower (as we never take baths), but it wasn't possible to have one. There was a shower over the bath, but the sides of the bath were quite high which made it a bit tricky getting in and out (and I'm quite tall). Also with no hand-held attachments, it's a bit difficult rinsing all over. We only had one dinner and no breakfasts. We were not impressed by the dinner - just too bland for our tastes. Breakfast is £20pp and we only want a slice of toast and a coffee, so we had this elsewhere.

The hotel is lovely, but appeared a little tired & rough around the edges. Younger staff were more polite than older staff. Fabulous breakfast! Certainly not 4 star quality, but a good deal to be taken advantage of before the price rise at Easter.

Older staff seemed to have issues with "not so rich people" taking advantage of staying at the hotel. Checking in for our double saver room seemed beneath them! Once we spoke to them, they decided they would dain themselves to chat with us. Stereotypical behaviours for a hotel living on the long gone bygone days!

The staff were exceptional and really made the stay a great experience. The gardens and pool area are beautiful and well looked after. There is a wonderful relaxed atmosphere.

Some of the bedrooms need attention. For the price, I would not expect chipped wood on the doors or paint marks on the furniture. Valance sheet is not on the bed correctly. Made the room look messy. I moved rooms after the first night, not because of the room. the second room was beautifully decorated and very clean. The managers were excellent and accommodating.

We like the range of choices they had for breakfast and dinner. The room was very nice and clean and we really enjoyed staying there. Overall the hotel was excellent and very nice as all the staff were very friendly. Caroline the receptionist was very helpful and had key knowledge and information about the different areas. Also Stefan the front of house manger and the team were all very nice taking too and very friendly.

There was nothing we didn't like as we really enjoyed our stay and we will be looking to going back soon.

Had a friendly feel about it all the staff appeared to be local and were extremely helpful. The manager says struggling with our bags( my husband has cancer) and straight away he took the suitcase in the carpark and carried it down the steps from the car park. Extremely thoughtful and kind of him to do this.2 The breakfasts were excellent and sandwiches at lunchtime excellent

We thought the evening meal was over rated , compared to other 4 star hotel meals we have had in other hotels. It was our 20 wedding anniversary but no acknowledgment that we wrote this on form when we booked.

Excellent location. Reception area, restaurant, bar and outside seating area are all clean, well decorated and high quality and lovely to spend time in. Staff are brilliant - helpful and polite and attentive without being over bearing. I had a single room which was a really good size, well equipped and comfortable. I had a bar snack and cocktail one lunchtime - very tasty. Sunday lunch was exceptional and the service fantastic.

Carpet in my room and in the hallways is dated and stained

Lovely comfortable bed. Elegant furnishings.Very good breakfast selection. Calm, comfortable breakfast room with lovely decor. Exceptionally friendly and attentive staff. Lovely outdoor swimming pool. Lovely grounds. Position in Ventnor. Speed of checkjn and checkout. Free parking.

Bed was a classic double and smallèr than the king size we are used to seeing in hotel rooms. The room we were allocated on arrival was right next to the road. We had been advised of this and would have accepted it if there had been secondary double glazing but although the frame was in place, the glazing itself was missing. Guests smoking on the loungers beside the pool.

The exceptionally helpful and professional staff, together with the welcoming and relaxing atmosphere of the hotel, guaranteed a most enjoyable stay. Our room was extremely comfortable and most attractive with an en-suite bathroom in which everything functioned perfectly. Breakfast at the hotel was one of the high points of the day and for the staff, nothing was too much trouble: the dishes served from the extensive menu were all quite delicious. The Royal truly is a most remarkable hotel.

Our ten-day stay was too short!