Having to change room within 30mins of arriving as tv didn't work AND being told you can have new room only for 2 nights then you must move to different room SO after 2 nights packed case ready to move, went to bar to find which room I was being moved to , Only to find bar locked up, so put key in box and case in car, ready to go, got to front car park only to find that the lights now on inside ,so went back In and spoke to Manager who promptly said oh no you're staying in the same room, we're not moving you now !!!!!!!!!!!!!!!! COMMUNIfCATION , that's right , you've read it correctly. THERE IS NO " F " IN COMMUNICATION !!!!!!!

The room I chose was with no private bathroom. However the room was very comfortable, clean, and the shared WC room was very clean too. I actually had my own shower and sink which was great, so the only think I was sharing was actually the toilet. The bed was very comfortable and I was pleased with my stay. Staff was also helpful and flexible with the check in which really helped.

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A lovely warm welcome from Jack, his instructions were very clear and helpful, he showed me to the rooms (I stayed in No3) single room at back of hotel so was very peaceful, no noise heard from the pub downstairs which was fantastic, the room had its own shower so really it’s only the toilet I had to share which was in a spectate location and it was absolutely fine. The Southern cross was easy to find with ample parking. Food was good and great value. Room was clean with comfortable bed

Room was a tad bit cold but wasn’t an issue as was warm in bed

I liked the location. 5min walk to Watford Junction Station. Parking facilities good. Nice clean room, stayed in room 7 near the toilet and didn't get disturbed by anything. Lovely sleep greatly appreciated the two pillows. Nice to have cups and tea and coffee in the room. Very helpful and friendly staff.

Shared toilet and no clear pricing of the breakfast. Would have been nice to have it written down somewhere in the room with the times and breakfast prices. Would have been good to have some cafinated coffee sachets.

The staff were all very friendly and the rooms were perfect for what we needed. Was surprised to have a separate shower and sink in our room, nice touch. Also the restaurant was great and helped me out with my fussy eater child for breakfast too. Couldn't have asked for more

Shared bathroom, someone clearly doesn't know that they should take their towels back out the bathroom as I didn't like having to stand on it and to move it out the way as it was dumped on the floor but that's the other guests that were visiting, nothing to do with the staff and room.

Room layout was very cozy. TV in the room. Sockets above the bed nearby were useful. Kettle and coffee/tea are provided in rooms. Very quiet although it overlooks the main road. Would stay again as ideal for work trip.

Shower gel dispenser in ensuite shower room and Liquid soap dispenser near sink constantly fell off the walls, ended up having to remove it in order to use the product. Not a smart TV, was a little outdated, basic freeview. Shared toilets only which were down the corridor, however, they were clean.

I stayed here in a single room as I was spending the weekend in the Watford area with my brother (he also stayed). The location for me was perfect for easy walking access into town. Food was gorgeous and the bar staff and waiting staff etc were so friendly and helpful. Being a woman staying on her own I felt very safe on the premises and in my room. Its a shame there is not a toilet in the room as this was the only thing (being a lone woman traveller) that I would of liked. However I did notice that room 7 was in a good location and tucked away with easier access to a bathroom and toilet so perhaps this is something I may request when I stay again. The Southern Cross is a great location for meeting up with my family and very cost effective meaning we can stay more than one night. Looking forward to our next meet up.

Just would of been nice to have my own toilet but purely for lone traveller purposes. As said before room 7 may be a good option to offer in these circumstances.

Very convenient location, we were visiting Harry Potter studios the next day so the location was perfect. Great value for money. The staff were exceptional. The food and drinks were really good and fairly priced. We booked the room with the en suite and it was clean and comfortable with everything you need for a short stay.

This is a pub you are staying in and if you are visiting on a weekend it is worth noting they have karaoke, live bands, and DJ s alternating. This wasn't an issue for us but it may be worth mentioning on the website so that people are aware of the noise. It did all stop bang on 11 pm and personally didn't affect our stay but may put off others.

Though dated, I found it to be clean. Bar & Cleaning Staff are all helpful and friendly. The pub offers convenience as there is a kitchen with descent prices. Watford station is under a 10 minute walk. The en-suite shower was super handy!

The walls are paper thin and you can hear conversations in detail along with breathing and yawning. The heating is central for all rooms with only one control dial in the hall, but it wasn’t a problem for me.

Spacious twin with plenty of room. Shower as well as bath Tea and coffee in the room Nice size TV Free parking Comfy clean beds Staff were friendly and we had a sharer in the bar which was really nice

No access for disabled people There is no information about breakfasts within the room (times and how to order) The twin room we had was tired - the wallpaper was peeling off the ceiling, the skirting was chipped, and the bathroom was old and dated.. There is not enough coffee or tea in the room