Friendly staff / Bus stop at the hotel's door which is great / a good outlet shopping mall very close / if you are looking for something close to Wembley Stadium this is the place / Depending on what you are looking for this could be positive or not: From the hotel to London City Center it will take you about 45 minutes (1 bus + train (tube) Jubilee line for example) to get to Big Ben, London Eye, etc etc

Not that many places to go dine around or good restaurants / room needed a little more maintenance but it was comfortable

The hotel is in a fantastic location to access Wembley Stadium, the theatre and shopping/eating facilities. It is a short walk from the closest underground station along a very pleasant Olympic Way. We were able to easily control the temperature and lighting in the room with the smart panels. The room was well stocked with hot drink condiments and the fridge came in handy. All of the staff we encountered were very friendly and helpful and we would definitely stay again.

There were quite a lot of stains on the carpet throughout the room and significant damage to the cabinet under the fridge in the room. While these didn't impact out stay, it would be nice to see an improvement if we were to stay again.

Lovely comfy beds. Convenient for Arena, Stadium, shops, and restaurants. Helpful friendly staff. Safe secure parking, although limited spaces so needs to be booked.

Overall the hotel was great but there were a couple of niggles. One of the bathroom doors didn't shut properly. Some of the carpets and fittings could do with a bit of an upgrade. We arrived early and were able to go straight to our rooms, but this meant that my room missed its final checks. There was no kettle, towels and soap, shower gel, etc. But this was sorted straight away so I can not complain about it.

it was clean there was a tube in the bathroom

the rug in the room smelled not nice there was a fridge but everything was frozen inside it’s probably perfect place for people going for a match (it’s next to the stadium) but I wasn’t any part of the sports world so I didn’t understand why I have to pay money in advance to protect the room (I’m a normal person, not smoking, and just came to sleep)

Location of my room. It was quiet as I requested in the booking reservation.

1)Old carpet with visible stains. 2)Windows not opening. 3)Refrigerator not working. 4)The middle grey curtains with holes and smells of dust. 5)Dust on the windowsill. 6)Bedside shelf-paint chipped. 7)Iron for ironing, burnt main heating plate. 8) Replace cookies with something healthier, fruit, or oatmeal cookies. 9)Mattress is too soft. 10)First of all, pay more attention to the bedding - I had a hole in the pillow case and a stain on the bed sheets (the bedding smelled fresh, so I didn't call the reception to have it replaced).

Clean, modern, comfortable room. Great touch controls for lights etc, air conditioning was great as it was very hot weather. Super shower and cosy underfloor heating in the bathroom. Lovely big T.V. Staff were fab.

One bed was a bit lumpy and had a sheet that didn't fit which meant it got screwed up in the night. There was only 1 saucer and no teaspoons for making drinks. The tissue box was empty. The duvets could be larger and there were no instructions for the large panel in the bathroom which we assumed was a TV. The outside of the hotel did not reflect the comfort and decor etc inside. None of these things were major issues.

Location to Wembley stadium was ideal and the hotel was nice and relatively modern. The room was much more spacious than other city hotels. The two staff members we encountered on the front desk were very friendly and polite. An ideal hotel for a short stay. We stayed over a busy weekend (Taylor Swift) so this was a very overpriced stay, even booking as far in advance as we did. However there were unpleasant looking hotels nearby that were more expensive so we were happy with the price and stay overall.

It was lacking in the basic amenities such as the bathroom had only one half roll of toilet paper and there was no hand wash or soap. There were no instructions on the air con unit or bedside controls for lighting, which we worked out in a few mins but others might not. The lift was incredible slow and the bed was very uncomfortable.

So close to Wembley Arena and the shops and restaurants, just a few minutes walk. Friendly staff. Nice enough room. Good value for money considering the location and that we stayed when a big concert was on at the Arena. Lovely big comfy bed and nice bedding.

Carpet was threadbare in places, and it hadn’t been vacuumed prior to our use. Rest of room was clean however. Main issue we had was the heating. Even on the lowest setting the room remained stiflingly hot affecting our sleep. Left the room literally dripping in sweat. Mentioned to reception on checkout who said they would address the issue.

Room is spacious enough. Bed is comfortable and cozy. Shower has good water pressure. Staff is patient, smiling, and very helpful. If you’re watching a concert at wembley this can be considered an option. It may be a little bit far (walking distance only) from the arena or stadium but if you’re considering comfort at a lower price then take this.

The thermostat wasn’t working when I arrived but the staff explained and offered me a portable heater which was a nice gesture.

The location . Easy to get to Wembley stadium.

They asked for 50 pounds holding deposit, and this was not mentioned on the booking.com . I checked in on Sunday and paid the deposit , I have been told that as soon I check out, I will be given the money back. I have checked out Monday , and today is Wednesday. I am still waiting for the money . I am guessing it will take 3 to 7 working days . This needs to be transparent on the Booking.com website. I was not happy because it was a surprise. Please update the advert for future customers.