Breakfast was very good, Location is great with a beautiful view, everything was absolutely clean. The staff was very nice and friendly. The Italian restaurant in the hotel is absolutely amazing.

The bed mattress was very uncomfortable so are the pillows. The refrigerator in the room was pretty loud. And we forgot a Kindle device in the room but when I called about it I was told that nothing was found by the cleaners which I know was not correct but I have to take that hit because how to proof it!?

We stayed here twice, spending the time between our stays in another city. There are two accommodation buildings, with the reception and breakfast room in a third. Our first stay was further away and there was quite a walk to the first building. The second was closer. The weather was excellent when we were there but the walks back to our room were uphill, not always easy after breakfast! The walk in shower was welcome after all the climbing into a bath that showers so often entail. The shower and toilet were in one room and the wash basin separate, which is common in some accommodation. The breakfast room lady was very pleasant and helpful. There is plenty of parking. The accommodation is in an area with a lot of medical facilities.

The hot breakfast was very predictable, being the same every day.

It was close to everything we wanted to see. The room was larger than average and we liked having the couch, small refrigerator and freezer and microwave. It was pet friendly which was a plus and they offered a free decent breakfast.

These are small but important to me : towels need to be replaced. All had raggedy edges and seemed well used. I am glad they had a nice pet relief area but the garbage can for disposal was not changed since I arrived and left 3 days later. Still there. I told the front desk - it really smelled up the area. No room for more doggy mess disposal. The other garbage cans were cleaned around the hotel.

At 70 years of age this is the nicest hotel and best experience we have ever had at a hotel. Staff was perfect. We had zero issues. Nice refrigerator and microwave.

The only and its minor is that the sofa in the room was very uncomfortable. It was a sleeper sofa so they’re not the best for sitting anyway. Shower curtain could have been a little longer as it kept coming out of the surround getting water on the floor. We just sacrificed a room towel along the shower lip to absorb escaping water. However neither of these issues detracted from this hotel at all.

My sister and I were surprised at the quality of the breakfast, all the food was fresh that was brought out and hot, the breakfast bar was continuously restocked, and nothing was ever out of stock. The sweetest woman was working there, and her personality was one of the finest that you could imagine, she was conscientious about her job, and making certain that everything was clean, tidy, and that everyone had what they needed. The last person that came to breakfast had the same options to food as the first person who was there. We can’t say enough good about how this area was run and maintained.

The only thing that I had a problem with was the distance of the rooms to the main lobby. During the winter and the short nights and dark mornings, I was a little unnerved at walking through the parking lot in the darkness.

The staff was very nice and helpful. The bed was big and very comfortable. Generally the room was spacious and had everything what we needed. The location is alright. It depends what you’re wanna do. Sedona is about 20-30 min ride by car. We also visited Jerome which is only 15 min. Both was very nice.

The breakfast was not the best. No vegetables and only some fruits. Also, everything was in plastic (cutlery, cups, butter, jam etc.). But maybe I am just used to European Breakfast buffet. The waffles and orange juice were good tho!

Front desk was sweet, very informative. We were told beforehand that they had a quincenera party in the banquet room. Found that to be quite entertaining and the guests were respectful. THE POOL IS COLD lol. This comes from young teens and kids that normally don't feel temperature. So cold, they didn't want to go in. Our room was spotless but very very perfumey. It was our biggest issue. Whatever cleaner they use is overpowering and lasts all night. I appreciate the clean rooms but I don't usually have reactions to smells and this was headache inducing. Tried to air it out with open door and windows and the bathroom fan but just had to tough it out. Otherwise great!

Bed was comfortable. Front Desk Tiffany was the best , kindest clerk we ever met. Betty or Beth is the 2nd best. Becky in kitchen help was incredible helping elderly breakfast happenings. Your staff was incredible!

Hot tub not warm and found out it was broken. Pool not clean. Leaves n stuff everywhere but I wanted a refreshing time so jumped in. One of the main reasons we didn't mind paying the price, both were down moments. Couch was not comfortable. Coffee in room bad compared to breakfast coffee?

Polly was VERY helpful when asked about the area. She was very pleasant to deal with. She recommended the best Mexican cuisine I have had in a long time Adriana’s Mexican Restaurant was delicious. We didn’t use it but the pool looked clean. The ice machine is outside in a stairwell.

Everything was fine. We only stayed one night. The only down side is the office is not attached to the rooms so for breakfast we saw several people having to walk a ways and if you want to bring the food back to your room, you are walking in the elements. We did have a minor situation but Polly tried to correct it immediately when it was brought to her attention.

The room was clean and neat. Standard king room with fridge, microwave , hair dryer and essentials.

The room could use some updates. The sofa bed needs to be replaced. It is old, smells and broken down. Carpet needs replacement or at least thorough cleaning. Housekeeping should probably turn the shower heads towards the bottom of the shower, turned ours on, unaware it was pointed at the back wall and flooded the bathroom before I could get it moved downward.