The apartment was in a great location, walking distance to restaurants, bars, and downtown Phoenix. It was clean, comfortable and when we had an issue with the air conditioner, the staff quickly responded and fixed it. The instructions to access the property were clear. We would definitely stay here again.

Prior to booking, having more clarity regarding parking. While street parking is available, it is limited and you most likely will need to park in the garage, which adds $10 per day. For a short term rental, it’s not a problem. A longer term rental would add $300 to a month stay.

I loved the place — super secure, and well located right in the middle of downtown Phoenix. It's easy to get around with access to public transportation, including the rail and buses, or using Uber. The space was fantastic, and everything was well-maintained.

The check-in process could’ve been smoother. When we first arrived, the access code to the Sonder didn’t work, which was frustrating. Thankfully, a staff member came to help, but it took about an hour. Also, the Wi-Fi wasn’t working for a day, which was an issue for us, especially since it was down in all of Phoenix that day. It would’ve been great to have Wi-Fi available in the amenities as well, but overall it was okay.

Convenient location to Banner University Medical Center. Easy directions for self check-in. Clean apartment with full kitchen and basics included like coffee, tea, extra towels, and easily accessible parking (with paid permit).

The bed was hard and the sofa bed was uncomfortable with a thin mattress where you could feel the bar and a low spot in the middle. The wall was open at the top between the bedroom and living room, so there wasn't much privacy and quiet even with the barn door shut. The bathroom was only accessible through the bedroom as well. So while there wasn't complete privacy, it was better than sharing an open hotel room.

Although the checking process was a bit complex because it was without human interaction, the instructions in the app were very clear and we didn't have any issues. You get everything you need in the apartment, a washing machine, a drier, a TV with a Chromecast (that actually works), and even small bottles of olive oil.

It was a bit smelly when we first arrived and you can't open the window. If you cook it gets a bit unpleasant as you can't ventilate the room well. In order to check in you have to upload an ID and go through a process of biometric verification which felt a bit weird and unsafe.

Nice furniture of the room with air conditioner. Perfect location. Pool for a cooling which was often empty or there where just a few other people. Gym, free coffee, billiard, table tennis and a lot of comfortable and quiet seating inside and outside. You could always find a parking space - in the evening you just had to park on a higher floor. Very secure access with chip and code at the door - we always felt very safe. Overall, it was very quiet there and you hardly noticed the other people living there. I can highly recommend the accommodation. If we had had any problems, there would have been someone on the first floor to talk to during the day.

The mattress was a bit hard, but the bed was very broad. A TV in the bedroom would have been great. The kitchen equipment was good, but pans would have been very practical and not just pots.

Spacious apartment fully equipped with all kitchen utensils, electrical goods, washer, dryer, iron and ironing board. Well stocked gym and a sun trap courtyard. Excellent location- can walk downtown in about 30 mins. Very close to Roosevelt Row.

Bed was good for me- if you're a 6 footer and sharing a bed, spring for the bigger one as a couple would struggle. There is no cable TV, but there is a Chromecast box you can stream from. These were not issues for me- really enjoyed my apartment.

The location is great. Walking distance to restaurants, bars shops, museums... The flat is clean and well equipped. It's spacious for a couple.

A bit noisy. Not from the street, the area is very calm, but from equipment and neighbouring flats: water evacuation, fridge, clim...

Very tall ceilings and just a really beautiful studio. Loved the common areas too! Plenty of space outside the room to sit and relax or socialize. HUGE gym. Everything looked brand new! Really top notch. Super comfy bed and quiet AC. Very quiet neighborhood and quiet inside the building too. I absolutely loved it!!! 💯 Would re-book!

Long walk from the key retrieval spot to the room. I was expecting a room on a higher level with a private balcony with a clear view of the city but my studio was on the first floor with a patio that had a very indirect view of the skyline mostly blocked by trees.

The location was only a 5min Uber Drive to the Phoenix Convention Center.

There was an issue with the app, so I never received instructions to access the property. However, a neighbor told me where to fine the lockbox . Once I got the code (key-fob) and the 4 digit keyless entry, everything was fine (called the help number at the lockbox and an Agent was able to assist me right away).

Clean. Modern design. Private studio apartment. About 20min walk to downtown Phoenix area

The neighborhood that the apartment complex building is located within is a bit sketchy. There are many homeless people that sleep outside the church across the street. I was followed on the street on the first night when I was trying to find the locker With the keys. I don’t think this is an issue with the unit or building itself but moreso reflective of a larger poverty/disparity in wealth issue in Phoenix