Room space and staff receptive to needs when asked.

Parking lot too far for individuals with mobility issues. Dropped off spouse but had to walk back alone in poorly lit walkways to hotel entrance

The hotel itself is great. Our room was very nice, clean and had everything that we needed.

The fact that parking at the hotel is $37 a night is outrageous. I don't mind paying a bit more for a nicer hotel but to charge your guests this much on top of the already "higher" room rate is unreasonable. I was also very disappointed with the fact that despite having 3 elevators in the building, my family and I had to wait for an elevator at least 10-15 every time we left our room. To make matters worse, there are no alternate means of getting to the third floor or above as I was told by a gentleman at the front desk that the stairs require a code and are only for emergencies. This was a huge inconvenience for me an others guests.

Nice stay everything looks so nice and pretty. The staff was really polite and helpful they helped with a situation in the room right away. No complaints at all.

The parking shouldn’t have a fee if you’re a guest at hotel.

The maid did a wonderful job cleaning. Parking is like a cave and the few parking spaces in front get quickly taken. The second night I was there the room upstairs must of had children. They were playing around and running. It was so loud i couldn't sleep.

I didn't like that I had to put a deposit. I didn't use any of your services or the little store. I feel you DON"T have the right to hold my money hostage because I may or may not use them. The traffic in this area is terrible and we were stuck in intersections with no were to go.

We never ordered anything from the hotel because of the $225 charge for nothing.

One of the staff in the front desk charge us $225 dollars he didn't even explain it well cause, I know I already paid in advance for our stay but all of a sudden the time we check in he is charging for something that we didn't even use it. for me it does not make any sense to charge that kind of amount.

Continental breakfast is really good. Also the restaurant area feels very comfortable and very clean. Rooms have been renovated so those feel very comfortable and cozy.

Parking is expensive and cars are not very safe, also there is smell in the garage area. Gym is very small and treadmills are not enough. you need to wait a lot. You need to ask for clean service with 24 hours, rate was more than 250 dlls per night, I dont understand why we need to ask for this, this should be normal service.

The view was beautiful (we were on the 11th floor). I was able to pick my room beforehand. The location is right near the freeway. Very quiet. Clean room. Check-out was very easy (we used express). Worth the price!

The marketplace downstairs only took cash. The front desk staff didn’t let us know there is no microwave in our room even though we bought microwaveable items. Didn’t let us know there was a microwave in the lobby for our use either. Our digital key and check in through the Hilton Honors app did not work. Had to go to front desk which defeats the whole purpose. This is not the first time this error has occurred either. Digital key only worked after physical check-in.

Didn't realize it was a mini suite so I was pleasantly surprised as I thought it was just a room with a room. Loved the huge sliding doors into the bedroom and bathroom. The shower was amazing! The 3 rain/shower head options were an added bonus. The added touch were the bath robes, nice and comfy. They have Coffee Bean coffee and tea with Coffee Mate creamer so they didnt skimp on the sides. Plus I got a relaxing view of the mountain side.

The parking spaces are pretty narrow and parking is a separate fee from the room price.

The room I stayed in was directly across from The American Flag at the Chevrolet dealership across the street. A reminder that what makes this Nation great is not the many labels being created in order to keep us divided, but the commonality we have in being of the same Species.

The first night the room had an oder of weed which could easily be fixed if the windows are replaced with ones that open from the top (safety), also the walls aren't very think so the activities in the adjacent rooms can be easily heard. Prices could have been a bit lower.

The bed was extremely comfortable and clean. If you purchase the breakfast it’s decent and buffet style. All staff members are kind:)

The pool was closed the days we stayed and this was emailed to us a day before our reservation date! either way we went to look at it and it’s quite a walk from all rooms & it’s a small pool. The temperature in the room was cold! We tried turning on the heater but it was only cold air coming out, this is in November when days are still warm but nights are chilly. There’s no fan in the bathroom so if you have to poop it’s going to be a bit smelly for a bit! Might be TMI but I think this was important.