Andy, the front desk manager, was amazing! So friendly and knowledgeable. The first room we had wasn't great....dark, smelled weird and could hear everything happening in the room next door. Andy went above and beyond to make sure we got a different room and were satisfied. We moved to an upstairs room with more light and it made all the difference. He is very kind and can make recommendations for anything you are looking for.

This property is very much a roadside motel. They seem to be trying to make updates, but it definitely needs some improvements....mainly better lighting or at least bedside lights and better pillows. We came on a very popular weekend so we paid much more than this hotel is worth. I think on a normal weekend , you get what you pay for. I think they are trying to gradually do some updates. It seems like this is the norm for Santa Cruz. Lots of older motels that need some updates

The room was spotlessly clean. Staff was friendly and helpful. The location is perfect for walking downtown or midtown. It's about 23 minute walk to the boardwalk or Seabright - or a 10 min drive. The beds are comfortable. Rooms are surprisingly quiet. Parking was easy to access and exit. Inside rooms had extra security to enter hallway. Rooms are freshly updated. All in all this is a great little motel at a great price.

WiFi was a little iffy and often cut out during the daytime. This was only an issue because I needed to work during the mornings. A second bedside lamp would have been nice too

The SeaSide Inn & Suites was a great find! I can't believe how great everything was for the price - room, bed, service, parking, and location to downtown. Check-in was smooth and staff were very friendly. The hotel is, in my opinion, in a very walkable area. We easily walked downtown, to the pier, and then back to the hotel. I have more friends coming to visit in a few months and I will be bringing them back to Santa Cruz and the SeaSide Inn & Suites.

There were some very loud, drunk guests running up and down the hallway at around 1:30 am during our stay. I don't think the staff could do anything about that, but maybe some larger quiet hours signs posted would help deter this.

A really good location, just up from the beach and Boardwalk in Santa Cruz. The hotel is on a main road which did make it a little bit noisy at night but the plus side to that is that it was very convenient to drive to wherever we wanted to visit in the area. Great parking, coffee in the morning and a lovely owner on site to help and welcome us.

Furnishings in the rooms was a little old fashioned but that’s not a big problem, no hotel can refresh its decor every few years! Balcony a very nice benefit, even though it looked out onto the main road - I must add that non of these things detracted at all from our stay.

This place exceeded my expectations for a hotel. Everything was super clean and the location of the place was perfect. It is not a far walking distance from the beach and downtown, especially if you know the short cuts. I am an UCSC alum and visit Santa Cruz every so often and plan to return to this location in the future. They were super considerate in calling me about a pair of keys that were found and asking if they were mine, but they weren't. But the fact that they cared enough to call and ask shows a lot about the superb customer service. Highly recommend.

The guy gave a room upgrade for free and let me choose upstairs or downstairs never I had this opportunity I thought it was good. Big rooms met my needs. Plenty of restaurants near by for dinner which was good.

The ac fan was a little loud for me . No breakfast I paid quite a bit of money to stay here but I guess it’s ok they had coffee and hot water for tea. Hotel close to the cannabis shop you can smell it when you go outside.

The property is clean and well kept. The room was tastefully decorated and comfortable. The gentleman at the front desk was friendly and professional.

We were there overnight on New Year’s Eve so of course there would be people staying there that came in early morning on New Year’s Day and were loud which continued on for hours unfortunately. This isn’t the property’s fault just the time of year and ignorant people.

The rooms were really nice visually and everything and they were comfortable. The TV worked and the air worked and the bed was comfortable. Yeah.

I have a thing about the fan and the light in the bathroom always having to be on together so that was irritating for me. I think that other hotels are like that and it's just an irritating feature that I don't like on. The other thing is that the sink kind of flooded out completely for a minute and I had to get a bunch of towels and I had to kind of actually reach down and and fix the plumbing. So yeah that was a little weird. But yeah I would stay there again. Actually there was one other thing that didn't work out for me there which was the internet would not accept my VPN which meant no business while I was there. So I would not stay there again but it still was a nice facility. It's not that I wouldn't recommend it for others.

The location is good. Step out and walk just a few minutes to the Beach Hut Deli or a few more minutes downtown. An in-room microwave is a great convenience and there is free ice. The staff is smiling and friendly.

The room wasn't quite as clean as it should've been. Housekeeping seemingly never swept or swept inadequately. Some plastic wrap that had fallen was never disposed of. They also forgot to empty the trash a couple of times.

Good location and even though on Ocean Blvd was still quiet because it is set back from street and lots of parking. They have done some great renovations to this older property. Coffee, frig and microwave in room. Very clean. We would stay there again.

Since it was probably built in 60s or 70s the insulation not the best. We heard some noise from neighboring room but this happens in many hotels/motels we stay in. Doesn’t change my overall rating.