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6.8

513 reviews

SureStay Hotel by Best Western Santa Cruz

SureStay Hotel by Best Western Santa Cruz

516 Water Street, Santa Cruz, 95060, California, United States

Choose dates to view prices

Outdoor swimming pool

Free Private Parking

Free wifi

Beach

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

SureStay Hotel by Best Western Santa Cruz

Welcome to the SureStay Hotel by Best Western Santa Cruz, your charming retreat just a hop, skip, and a jump from the vibrant heart of Santa Cruz! Located at 516 Water Street, our two-star gem lies a mere 1.2 kilometers from the city center, making it the perfect launching pad for your seaside adventure. With prices starting at just $85, your dream vacation is not only fun but also budget-friendly!

Rise and shine to a delightful breakfast that fuels your day at the beach or your exploration of the local sights! After indulging in omelets and pastries, why not take advantage of our free Wi-Fi to share your morning view or plan the day’s itinerary? Our spacious, non-smoking rooms come equipped with air conditioning, private bathing options, and complimentary toiletries designed to keep you comfortable and refreshed. And if business calls, rest assured that our free business center is ready and waiting to assist you.

With over 513 reviews, our past guests rave about our friendly 24-hour front desk staff and the ease of free on-site parking. Ready to hit the greens? Our nearby golf course awaits, promising a hole-in-one experience. Whether you’re lounging on the beach or making memories in the bustling Santa Cruz boardwalk, the SureStay Hotel is your ticket to an unforgettable California getaway!

At SureStay Hotel by Best Western Santa Cruz, you'll find yourself in cozy rooms ready to welcome holiday makers and adventure seekers alike! Choose from a variety of inviting accommodations, whether you are a duo or a family of four. Our spacious rooms with either two double beds or a plush queen-size bed provide the perfect nesting ground after a day of exploration. Each room is furnished thoughtfully, ensuring your comfort with air conditioning, fresh linens, and complimentary toiletries. You can unwind and recharge for the excitement that awaits just outside our doors, and with the convenience of a microwave and refrigerator in select rooms, late-night snacks are just a pop and toss away!

The fun doesn't stop at the amenities. The unbeatable location at the heart of Santa Cruz means you're just a stone's throw from a myriad of thrilling activities! Picture yourself soaking in the sun on the world-renowned beaches, indulging in thrilling rides at the iconic boardwalk, or exploring the scenic trails of nearby parks. Our hotel's well-connected surroundings make it easy for you to dive into local culture, from quirky shops to delicious eateries that will tantalize your taste buds. And don’t forget the nearby golf course, waiting to challenge your swings while you bask in the California sunshine!

Before you check out and head back home, be sure to take a moment to bask in the goodwill that's earned us a spot in many hearts! Our friendly 24-hour front desk staff is ever-ready to assist with your needs, making your stay at the SureStay Hotel a delightful experience to remember. So gather your flip-flops, grab your shades, and get ready for a California adventure that blends relaxation and excitement effortlessly. Your perfect Santa Cruz getaway starts here!

Closest airports

Norman Y. Mineta San José International Airport

26.9mi

Monterey Regional Airport

28.9mi

San Francisco International Airport

48.3mi

Oakland International Airport

53.1mi

Most popular amenities

Outdoor swimming pool

Free Private Parking

Free wifi

Beach

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Bathtub

Free toiletries

Rooms

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

Room - 2 Queen, Groundfloor

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x10

+

x6

More details

2 Queen Beds Non-Smoking Ground Floor Work Desk Microwave And Refrigerator Continental Breakfast is 301 square feet and includes 2 queen-size beds 150-154 width.

Queen Room with Roll-In Shower - Disability Access in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

Queen Room, Accessible

1 Queen Size Bed

300 sqft

Private Bathroom

Wifi

Microwave

Flat-screen TV

x4

+

x3

More details

Accessible - 1 Queen, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Non-Smoking, Continental Breakfast

King Room - Non-Smoking/Ground Floor in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

King Room, Groundfloor

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Wifi

Microwave

+

More details

1 King Bed, Non-Smoking, Ground Floor, Work Desk, Microwave And Refrigerator, Continental Breakfast

Queen Rooms with Two Queen Beds - Non-Smoking in SureStay Hotel by Best Western Santa Cruz

Show 7 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Bathtub

Wifi

Microwave

x4

+

x3

More details

King Room - Non-Smoking in SureStay Hotel by Best Western Santa Cruz

Show 4 photos

King Room

1 King Size Bed

300 sqft

Private Bathroom

Bathtub

Microwave

Flat-screen TV

x4

+

x3

More details

King Size Bed

Double Room with Two Double Beds and Roll-In Shower - Disability Access in SureStay Hotel by Best Western Santa Cruz

Show 5 photos

Room - 2 Double, Accessible

2 Double Beds

300 sqft

Private Bathroom

Wifi

Microwave

Flat-screen TV

x4

+

x3

More details

Room

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Standard Room

x4

+

x3

More details

Standard

Accessible Room

x4

+

x3

More details

Accessible

Room - 2 Double

2 Double Beds

x4

+

x3

More details

Continental

More details

Guest reviews

6.8

513 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Brandon

8.2

May 2023

Very comfortable rooms, and very clean too. The breakfast was excellent for the price with fresh juice, pastry’s, toast, eggs, fruit, cereals and even waffles which were really good. We only used this location as a half way stop off so didn’t get a great look at the location, but it was very close to the boardwalk. There was also an outdoor pool, but the weather unfortunately wasn’t fit so we didn’t try it.

We were waiting for staff at reception for about half an hour before anyone came to us, he was apologetic but we were worried and were looking for an alternative motel as we weren’t sure if we’d get checked in.

🇺🇸

Emmalee

9.1

January 2025

The location was great, just a few minutes of a drive to all of the hot spots! The bed was super comfy, and the room was clean. The owner who checked us into our room was super friendly and nice also!

There were little scuffs in the paint around the room and our fridge seal was broken. The fridge stayed cold enough for the most part though!

🇺🇸

Dianne

8.2

June 2022

The locatoin was pretty good, and the staff was friendly. I would definitly book here again, and recomend to people i know..

Santa Cruz being alot hotter than it Used to be..

🇺🇸

Frutos

8.2

October 2024

Location was prime close to everything but still tucked away. Bed was comfortable, fridge worked great, staff was friendly, appreciated the desk in the room

The parking was a bit of a headache, with those spots used by the pool kind of tight. We parked closer to the office. The room could have been better swept.

🇺🇸

Teresa

10

December 2023

The rooms were very clean ,and the on site manager was awesome,she went above and beyond to make sure we had everything we needed,very good experience for price will b back, also the breakfast they provide has a good variety and there is plenty..

Seen a few sketchy characters,but they had nothing to do with hotel ,just around in the basic area.

🇺🇸

Frank

8.2

August 2024

How close it was to the beach and i also like how friendly the front desk lady was.

I didn't like how there wasn't enough towels and there wasn't a wash cloth, i also didn't like parking seeing the spaces were small and the parking lot was hard to maneuver seeing that i have a truck.

🇺🇸

Antonio

8.2

August 2022

The pool was the perfect temperature and very clean. My kids had a blast there. Jose and Laura went above and beyond as managers. They were super responsive with issues in our room. You could tell they were working super hard and were still very warm and attentive. Also, my kids loved the waffle iron at the breakfast.

I really wish there was a refillable water station or some way to get water when needed during our stay. Our door was a little sticky and I think there is probably some room for some upgrades in the room. The controller to the AC was broken, although Laura helped us work around it.

🇺🇸

Olga

10

July 2024

Laura in the office was amazing! From keeping the facility running well, bringing towels, and just being kind each day of our stay. Everyone was nice, room was clean, and the pool was clean and open each day!

Parking was a little tight, but doable!

🇺🇸

Alma

8.2

August 2024

We like that it was a small place. There was a continental breakfast. In the location was perfect. Laura was the best. She took care of us.

The one thing I didn’t like was in the towels you don’t have the small body towels to wash your body in the shower.

🇩🇪

Marcel

8.2

October 2022

Everything you need for a short stay in Santa Cruz. The room included a microwave and a fridge which was really nice. The room was clean and the bathroom too. There was also plenty of parking spots available. The fact breakfast was included was also a plus, small selection but nice enough to have a quick snack in the mornings.

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Points of Interest Around SureStay Hotel by Best Western Santa Cruz

Attractions

Santa Cruz Beach Boardwalk

1.1mi

Point Pinos Lighthouse

24.4mi

Lovers Point Park

25.2mi

The Tech Interactive

25.3mi

Asilomar State Beach

25.4mi

Monterey Bay Aquarium

25.9mi

Cannery Row

26.2mi

Monterey Fisherman’s Wharf

26.9mi

Custom House Plaza

27mi

Dennis the Menace Park

27.5mi

17-Mile Drive

27.7mi

Pebble Beach

28.9mi

Sunset Cultural Center

30.2mi

Computer History Museum

30.2mi

Carmel Mission

30.7mi

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of SureStay Hotel by Best Western Santa Cruz

Outdoor swimming pool

Free Private Parking

Free wifi

Beach

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Bathtub

Free toiletries

Stay rules - SureStay Hotel by Best Western Santa Cruz

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - SureStay Hotel by Best Western Santa Cruz

Does SureStay Hotel by Best Western Santa Cruz offer complimentary parking?

Yes, there is complimentary on-site private parking available at the hotel, and no reservation is needed.

What's the nightly rate at SureStay Hotel by Best Western Santa Cruz?

SureStay Hotel by Best Western Santa Cruz has rates that begin from $85. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What types of rooms does SureStay Hotel by Best Western Santa Cruz offer?

The hotel offers a variety of room types including 2 Double Beds, 1 King Bed, and 2 Queen Beds. The rooms can accommodate 2 adults and 1 child, and smoking is not allowed. Bed sizes include King, Queen, and Double beds, with room sizes ranging around 301 sqft. Some rooms also offer accessibility features such as roll-in showers for mobility access.

What are the main attractions at SureStay Hotel by Best Western Santa Cruz?

Guests at SureStay Hotel by Best Western Santa Cruz can spend their time enjoying the leisure amenities that the hotel offers. They can relax and unwind at the on-site golf course, making the most of the lush surroundings. For those who prefer indoor activities, the hotel provides air conditioning and non-smoking rooms for a comfortable and refreshing stay. Additionally, guests can take advantage of the free toiletries and private bathroom facilities to further enhance their leisure time. The hotel's 24-hour front desk ensures convenience for any guest needs at any time. Whether it's a business trip or a leisurely vacation, guests can make the most of their stay with the available amenities, guaranteeing a pleasant and enjoyable experience.

Is there a swimming pool at SureStay Hotel by Best Western Santa Cruz?

Yes, the SureStay Hotel by Best Western Santa Cruz has a seasonal outdoor pool that is restricted to adults only.

Can I use my credit card at SureStay Hotel by Best Western Santa Cruz?

No, you cannot use cash as a payment method at SureStay Hotel by Best Western Santa Cruz. However, you can use your credit card, including Discover, Mastercard, American Express, Visa, and UnionPay debit card to pay for your stay.