I love the hotel, I really love that it is right on the beach as is the lovely outdoor area and pool. I love that you are able to have meals outside overlooking the ocean. Staff was great.

The parking is terrible. There is limited parking spots at the hotel and they are very small. You have to park across the street in the parking lot and then you have to fight traffic to cross the street which is really very dangerous, four lanes and a turning lane you have to run across dodging traffic. The hotel/city really needs to consider a pedestrian crossing here. Also, since when do you have to pay a parking fee to park at a hotel that you are already paying to stay at? Definitely not happy about that!

We had the jacuzzi tub room and it was amazing. Was able to go down and walk the beach for sunrise. Was just an amazing stay that helped reconnect with my husband. We loved the breakfast and that we were able to hook up our ps4 to stream shows on the tv to watch while in the tub

My only quibble was the room looked like it had a door to separate the living room area that has the tub from the bedroom area. We traveled with twin toddlers and had anticipated being able to shut them in the bedroom area. Huge safety issue for us, we thankfully worked it out cuz we have family in town. But that was more picture/angling issue than an actual issue with the room

Friendly staff. Clean. Nice amenities.

We checked in around 9:30pm. Our rooms carpet was very wet from what I assume was from a carpet cleaning; the room smelled of carpet cleaning deodorizer. Thoughtful, but by not putting fans on the carpet to help dry, the carpet was wet which caused the humidity level in the room to be extremely high. It was very uncomfortable. Our stay was only 2 nights so the carpet was still damp even when we checked out Sunday morning.

Good location. Great staff overall. Ms Brenda, housekeeping, was excellent

On Saturday morning we had a different cleaning crew, 4th floor. They did bare minimum. Did not make beds, did not clean floors, took out the trash, picked up dirty towels from the floor and left a few replacements on the sink counter (didn’t resupply 100% and had to go to front desk to get more towels and bath floor mat), did not resupply cups or tea or coffee or drink condiments. I had two rooms, the floor had sand on it which was not there when my family members left the room to enjoy the beautiful weather. I reported these concerns to the front desk

pretty view but the window was very foggy like and bird poop on window so all I can see is bird poop and fog on window.

well I didn’t like that I wasn’t able to change to a balcony when I called about changing no one could really help and the guy over the phone that answered the phone was very rude and did not help at all and it was a female that I spoke with as well I ask to speak with the manager and she never got anyone just put me on hold. all I wanted was an upgrade. booking or no one was able to help it was back and forth calling and didn’t get anywhere.

The location right on the beach with direct access was great. The staff did a great job keeping the room and hallways clean. The pool was great to use at night.

Not a complaint but the rooms could use updating to make them more trendy. Also the rooms were not very sound proof, I could hear the tv from the tenant next to me late through the evening.

Everything was perfect - hotel is located right on the beach, restaurant is open for breakfast, lunch and dinner and kids eat for free!!! there is a decent pool and activities like shopping, water park etc are 5 mins away.

Not sure if this is booking.com mistake or hotel BUT on my reservation I specifically chose that breakfast was included. IN REALITY, you get 10$ towards breakfast, max 20$ per room, the remaining balance if any you will have to pay out of pocket. Most breakfast positions are slightly above 10$, just FYI

The hotel was an excellent choice, very clean throughout, bed very comfortable and ocean view from the room, breakfast was good, hot and served quickly, a lady called Terica on front desk was friendly and extremely helpful

Sadly the restaurant was closed during our stay except for breakfast

The motel and voew were great!!

The on site restaurant was awful and overpriced. Also when I booked online it said it came with a full breakfast and when we got there that was not the case. Other then that, everything was great. Would not eat at the restaurant again though.

Lobby and public areas were nice and clean… inside and out.

The room on the other hand was dated and needed attention. On arrival - plugs and TV didn’t work as well as in room safe. Electrical was fixed after trip to front desk but in room safe was never fixed. Carpets and floors need a deeper cleaning