The rooms themselves were very nice and the property was clean. Beds were super comfortable and the king suite was very spacious.

Our tub did drain well but wasn’t a huge issue. Our biggest problem was the night staff. I understand the pool closed at 12 AM, but there was quite a few people out there still and nobody told us to leave. My husband and I were in the hot tub when I noticed a homeless man sit just outside of the pool area in a slightly hidden spot and started pleasuring himself to the younger girls in the pool. When we notified the front desk to get security the person running the desk seemed totally unbothered and only pointed out “well the pool closes at 12” and when he finally contacted security he wouldn’t even actually detail to security what the issue was and seemed to act like it wasn’t a big deal and our fault for being out late.

I liked the location of the hotel. It was in walking distance to the beach, shops, and restaurants. Very convenient!

The $200.00 the hotel holds on my account and then have to wait until 14 days (I think) before it is released. I understand that it's for potential damage to the room. But to have to wait so many days is ludicrous to me!

The outside amenities pool grills are never crowded.

The service was non-existent. I called the front desk to replace my bath towels and pool towels. I followed the procedure for replacing the towels. The soiled towels were collected but never replaced. The front desk staff is very kind and helpful, but the requests are not being followed up.

I love the immediate beach access and wondereful staff. I enjoyed the Hawaiian Luau that was provided to Diamond members. All of the food, entertainment and staff were AWESOME!

I did not like having a room on the side of the resort property that was adjacent to another facility's trash area. It presented an unsightly view and had noise almost continuously (at the same rate that others paid who did not have this situation).

Free games room was a nice touch, pool was nice and location perfect

Adjoining door to the next room had a big gap beneath and allowed too much noise from the neighbours into our room, we understand the property is about to be gutted and transformed into a Hilton so maybe this can be addressed during the works

The room was very spacious, the game room, pool, slide, and hot tub were great! Loved how close it was to shops and restaurants and just steps to the beach. It was also Mother’s Day Weekend and they gave us fresh cut flowers upon arrival.

Nothing

when we walked in to check in… we were greeted with the friendliest staff! they continued through out the week to be just as friendly. sent text messages through out the week to make sure we were doing ok.

I honestly couldn’t find anything to complain about!

AMAZING service across the board. The Resort may not be as large as some other Daytona resorts, but the personal service supersedes all others. The room was spacious and very clean. The Suites are more than you expect - and huge. Even My JEEP was locked up in the gated lower parking garage I have no need to ever use another resort in Daytona. I have a 2 bedroom suite booked in October for Biketoberfest.

location was perfect right on the beach also pool area and tikki hut very good.

could hear our neighbours in the next room.

The location was amazing. Lovely clean room with really comfy king size bed

Not always able to get a table as people put towels on them too