Customer Service was great! Very attentive and polite. The location was central to restaurants, stores, shops, ect. The rooms had everything you would need for an extended stay. Plenty of towels, toiletries, and the kitchen had all the basics plus good coffee!

Cleanliness was lacking. Housekeeping could do better. Sheets were dirty in one of the rooms, counters were dirty/sticky in one of the rooms, some spots on the floor were missed while sweeping/mopping in one of the rooms.

My family and I had an amazing stay at the Loft of Ventura in Miami from Sunday to Thursday. From the moment we arrived, we were greeted with warmth and hospitality that set the tone for our entire stay. The loft itself was spacious and beautifully designed, with modern amenities that made our stay comfortable and convenient. It provided the perfect space for my two kids and me to relax and unwind after a day of exploring Miami. The location was ideal, allowing us to easily access all that Miami has to offer. Whether it was the beautiful beaches, vibrant nightlife, or delicious dining options, everything was just a short drive away. Overall, our stay at the Loft of Ventura was a memorable experience. We created cherished memories together, and we can't wait to return for another unforgettable vacation. Thank you to the entire team for making our stay so special!

Location excellent, Christian was excellent & response time for any questions again excellent. some complimentary items were available which was helpful, and late checkout at no extra cost was great as we had 2 small children with us.

Not equipped for self catering a lot of basic items were not available. No extra quilt for sofa bed. A few snaggings to do on the property as well but nothing major.

nice big apartment the pool was most of the time empty

each 15-20 minutes washing machine made some noise. AC doesn't keep setting and reset each a few hours to basic (72F, which was to cold for us). drain in the bathroom doesn't work well it was only 2 blanket for 5 people

The apartment was nice, clean, well decorated. The only things I would change would be the pillows, they were bricks, we had to use the couch pillows instead. The kitchen does not have enough cooking utensils. The main door screen lockset does not light up and is hard to see the numbers. The rest was wonderful and the host was also very responsive and professional.

It was spacious in all the areas.. very confortable and well located. The kitchen was well equipped and the 2 beds were big and cozy.. free wifi and also the TV with a sofa that turns into a bed

I liked everything

The Lofts of Aventura is very cozy, spacious, clean, and well kept. I enjoy my stay and would revisit and recommend to friends and family.

My only complaint would be to improve on better sound proof to help reduce with the noise due to the close proximity of roadway traffic, trains, and adjacent guest rooms.

Located close to Aventura Mall, and relatively quiet road means that traffic noise is limited. The apartment was sizeable, and the bed was large and comfortable.

The view from the apartment was underwhelming (a large ugly roof of a warehouse dominates) and initially we had some concerns about the location/secutiry, but this improved as we got more familiar and wasn't an issue.

I loved the openness of the bedroom, the style of the apartment. It was clean. As a whole it was very welcoming

Not too much to complain about. There were a couple burnt out light bulbs and no hand towels or wash cloth for the bathroom. But not the end of the world

Very clean & modern, pool was nice and not too occupied

Just trifles: check-in not possible an hour earlier, coach was uncomfortable to sleep on(but 2 queen size beds were available)