The room was big, very clean and comfortable! In a central location! King-size bed!!! The reception was very helpful.

Communication with Sonder was not good. They didn't respond to messages, and there was generally no service because the reservation was made through Booking.com. When i called them about hotel-related issues, they told me to call Booking.com since that’s where i made the reservation! Absurd!!! Overall, the experience was good, but I mentioned this issue only for them to improve in this area.

Well maintained and a great location.

The reservation via Booking.com was frustrating: I received a confirmation immediately after booking the room. After a few days I received a message asking me to confirm my identity by accessing a certain link which didn't work. I messaged the property and did not get a reply. On the other hand I received more messages asking me to confirm.my ID but again - none of the links worked. Only after a few days of me angrily messaging the property did I receive a reply telling me to disregard the ID messages... Frustrating and a waste of time!

The hotel was charming with its art deco exterior and warm interior furnishings. It's across a park which is great and is only 5-10 min away walking distance from the beach. We love the location--- It's in a quiet street with the animated streets just around the corner. It was also walking distance to a lot of the main areas in Southbeach, even our Everglades tour pickup point was only 10-15 min away.

The walls were quite thin. If your neighbor has a loud voice or ramped up kids or high TV volume, you can easily hear them through the walls. 🥲 Thankfully staff had helped us remind the neighbors to quiet down past 11 pm. Also, their safety box is on a super high shelf which is extremely inconvenient and hard to see. We almost left behind a card in there.

Great location, 2 blocks from the beach. Great value for the money. I used the internet a lot for work and it went really well. There's coffee and tea available at all times and the receptionists were always super nice.

There's an additional 25 dollars daily fee if you want cleaning. Parking nearby is expensive ($20 per day) so if you're going to stay in South Beach you can use the free trolley. There were a dozen homeless people in the park in front of the hotel but they do not seem dangerous at all.

Location is convenient, the staff is friendly, and you can store your luggage before check-in and after check-out.

The cleanliness could be improved; there was a cockroach in my room. Additionally, the walls are very thin, and you can hear people snoring and chatting in the adjacent rooms.

It is exactly what we booked, a limited service hotel. You don't get the extras but it is clean, safe with doors that lock after a certain hour and comfortable beds

Self service means no one empties trash. They should have areas where you can deposit trash for staff to pick up or a chute to send it down.

very good location, friendli stuff, nice room. good view. the walls were a bit thin but it wasnt disturbing us.

Location is great, room is very comfortable and clean

Hotel lobby needs maintenance. Restroom dirty and one of the two stall doors can’t close. Lobby stairs corners are cracked. Looks bad. Concierge staff could be trained further for professionalism.

great location with a good sized room for two suitcases.

the walls are very thin. can hear what the person next door is saying. doesn’t help when they don’t obey the noise curfew. should be something mentioned when people check in.

Clean room, big bed, Wi-Fi. Near to the beach and restaurants.

The room was never cleaned even after we left the room for the entire day. During our stay for 5 days, non of our days the stuff cleaned our room. The checkout is confusing. Sending the checkout instruction during the flight where you don't have a cell connection is not a good idea.