Stayed during Hurricane Ian. Perfect for our need to be on higher ground. Requested 3rd floor.

I was told hotel had generator and that kitchens in the suite were the only thing that wouldn’t work if power went out. The generator was only for emergency lights - no outlets, no AC, no anything. Luckily the power didn’t go out as I spoke of chose another hotel. Not upfront with what the generator powered.

When I thought we was going to get a cleaning we left the bed un made because we thought house keeping was coming and we asked one of the housekeepers if they was coming to our room for a cleaning and they said no but she asked if we want sheets and towels and we said yes. We told her our room number and when we came back from being out all day our beds was made up and new towels was put on the bathrooms. So I was very thankful and happy about that.

I think the room could be cleaner. We was in a room with a kitchen and it was not really that clean. The cabinets was dirty and the stove was not clean and I wish there was at least a broom in the room so I can sweep the floor. I stayed at another Residence Inn and they provider a broom and a vacuum. We were there for 6 nights and we only got sheets and towels on the 5th day of our stay. I was expecting a full cleaning at least in the middle of our stay.

Very clean and Location and staff were great! Everyone was friendly and accommodating. Our most important needs for a room were clean, quiet and comfortable. The 2 br suite we had was all of those. Management says the rooms are being redone so next time will be a 10.

Nice kitchen but needs different lighting. Needs coffee filtersand 4 full place settings and different sizes of bowls. Ours had none. Only gave less than a 10 because the couch was very uncomfortable. Beds were OK not great.Nice weight coverlet though.

I enjoyed the well equiped spotless room. Its large windows in both the living area and bed room area allowed for some spectacular sunset views.

The rooms location. It was above a huge HAVC Condenser that was loud all of the time. And across from an exit stairwell that filtered the smell of cigarette smoke up into the hall and my room.

Staff was wonderful. Lee at the front desk was so helpful.

Furnishings in room are tired and some updates need to be made.

It was clean the staff was nice they deserve a raise It was was close to the stadium

I liked everything

the overnight man at the front desk was fantastic. we came in late and he was so so accommodating and helpful.

breakfast was just so so

Close proximity to Ray Jay and International mall.

Sliding screen to balcony was off track so it was unusable. In the morning it sounded like a very loud generator was going on and off periodically.

Very very nice hotel and a wonderful location The staff was outstanding everybody did what they should to make the stay comfortable The rooms were flawless just the way I like to enjoy my stay couldn't have asked for anything better. Was a little pricey though but you get what you pay for. T Clopton

the room was amazing they had a heated pool and was so clean

the air conditioner was our only complaint it was just loud lol