I loved the location and the cleanliness.

There was an individual that was always outside the elevators on my floor. Not sure if the person was a guest but it was very uncomfortable as a single woman to have to walk to my room looking over my shoulder.

Matthew at the front desk was exceptional!! He was very helpful and empathetic when my card was declined several times. I had to use alternate payment methods and split the bill, which was quite embarrassing. He went above and beyond to reassure me and handled it like a pro. Thanks, Matt!! Also, thank you to Satoya, who was very professional and cleaned my room so well. On the whole, I enjoyed my stay and had a great time!

The pool area was closed in the middle of summer with the heat. The outside patio, too, was not set up for guests, with several missing cushions. The whole point of being on vacation was to enjoy some poolside relaxation. - I didn't like the fact that I had to repeatedly request to have my room cleaned (3 times) before it was finally done on the 4th day. Cleaning daily should be default except if asked not to do so by specific guests. I also had 2 different cleaners coming to knock at my door and upon learning I wasn't checking out, refusing to clean the room and referring me back to front desk. This needs to be improved.

Australian lady - great customer service Bed - comfortable Location - was great

Shower looked and felt dirty - grime and hair in it when i first showered Towel - had hair in it

One of the best hotels I have stayed in. We were welcomed by a young man named Steve with a beautiful, warm smile, and Miss Charlotte helped us with several things, including making a reservation at a restaurant and offering a number of other suggestions (she is a wonderful painter. She drew a drawing of me and my friend, which I attached in my comment),We were impressed. The sales director, Mr. Jeremiah, was very courteous and he also made a number of suggestions for me and my friend. The late checkout period was extended without any financial cost. Will I stay again? Yes, yes. You will not find a hotel every day that welcomes and treats guests in a sophisticated manner. Both worlds were wonderful. As for the room, it is spacious for two people, clean, has all the basic necessities, and is quiet. The view is wonderful and no sound reaches us. Thank you everyone (Shukran) <3 English is not my first language, so please excuse me

nothing

I thought it would be out of the way at first but it was in good walking distance to points of interest.and attractions. There was a great diner a 3 min walk away called the Silver Skillet, highly recommended! Really quiet hotel (I stayed in a lot of hotels in 7 states during my 3 week trip). Comfortable beds and clean room. Really friendly and helpful staff. Lovely pool and outside area. Good snacks selection and yummy Mac n cheese sold in their little shop.

We noticed the back door by the elevators wasn't closing behind us and mentioned it to reception twice. It still wasn't sorted out until the day we left when I was advised it was being fixed and security was stepped up for entry to the hotel. I also witnessed a homeless guy walk in at the same time a security guard walked outside past him. Then I saw another security guy in the corner by the bar look up and see him but then he just looked down at his phone again. I was a bit concerned when the guy followed me to the elevator but I got in before he could.

I like the balcony, the starbucks downstairs but i didn’t get to use it and the pool. I saw complaints about the pillows so i brought my own but the pillows were fine and the bed slept well.

The balcony wasn’t clean, hair was in the tub and the tub didn’t drain. The $150 accidental fee. The check in guy was great but a customer came down needing towel and the lady that worked there started yelling talking about she don’t clean room she’s client services but was on the couch talking to people she wasn’t even working! The employee caused a scene and i didn’t like that with my kids. The person that cleans the rooms don’t have towels so you have to go downstairs to get towels, it’s only 2 in the room. The fridge was cleaned and had stuff in it. The charged parking should be free. Oh it was police present in the front with a man in cuffs. I think that the price was a little more than expected because it looks old in the rooms and need to be updated.

The staff were all lovely. Lots of facilities on site with a pool, gym, bar and an area to buy food and drinks. The rooms were spacious with good options for luggage storage, tv, iron, hair dryer and a sofa. The bed was comfortable and the Pillows perfect. Due to being on the end room nearest the road their was some traffic noise but not much on how close it actually was.

Aspects of the room were tired and needed fixing/ replacing. The air con unit was battered and rather noisy so it made it impossible to sleep while it was on, so we had to do without it overnight and got rather hot. The bathroom was basic and fulfilled its needs but needs updating and there was small patches of black mould on the ceiling due to a lack of successful extraction system.

Great solution if you need a place close to Georgia Tech. The hotel is easily reachable from the freeway, and it is in walking distance from the Georgia Tech campus and Midtown Atlanta. Rooms are spacious and comfortable. The price was very reasonable.

the hotel claims they have a green policy but when they did the cleaning of my room they tossed the half-used soap and toiletries in the middle of my stay. Please talk to your cleaning people and fix this non-sensical pattern. The green label should not be just green washing.

We were in town for a basketball tournament that was at the GWCC. This was such a great location! Easy to get in and out of. Before you come, do your reviews. A lot of people complained about no free breakfast, but we knew that while booking. Parking is also $22/ night. However, that beats the $40-$50 at other downtown locations. Shay at the front desk was amazing!!! She was always helpful and had the best customer service. Rooms were great and had no issues at all. Workout facility was a plus.

Loved they had a washer and dryer especially since we needed to wash uniforms, but the washer did not work. We just washed uniforms in the sink and used the dryer, not a deal breaker at all.

Room was comfortable and clean. Hotel was quiet. The staff accommodated my need for a special room. The location is very good, you can walk to Georgia Tech, Midtown, and Atlantic Station.

The hotel looks like it has seen better days. My room could use some renovation and at least a few brush strokes. This would justify the price. Despite being the farthest away from the highway, my room was not very quiet and the traffic from the nearby highway can be heard all day long. Overall, the stay was totally fine though.