The location was great. Loved being able to walk to the beach and play in the pool after. The pool was very kid friendly. My 3 & 4 yr old loves being able to walk and play in it! Breakfast was one of the better hotel breakfasts that we’ve had. Lots of options and something for everyone. The staff was helpful and let us use a mini crib for our baby during our stay. All in all we had a great time and would definitely go back!

The room was a bit musty and warm when we arrived. We also heard dogs go up and down hall at 2am. That was loud for our kids.

The hotel was close to the beach, but with no beach views. We came with two children, a 7 year old and a baby. The hotel was very family friendly. My daughter loved the beach, but my son preferred the pool. We were there for July 4th. We didn't go see the fireworks, but many families did and said you could see them from the beach access. We stayed at the pool while everyone else watched the fireworks. the pool area was fantastic. The beach was not too crowded at all. I was thankful it was away from the main area of hotels on Jekyll Island. That set this hotel apart.

As with most hotels, the ceilings and walls were thin. We were woken up every night at 12:30 by the people above us returning, but that wasn't the hotel's fault. I am sure my baby waking at 3 am every night probably woke someone else up too. That is how hotel stays are.

The location and the price.

We had been told the previous day (on the phone) that we had our requested K room on the top floor facing the pool. However, upon checking in the reception said there was no such note. The 2Q room on 4th floor was horrible. Impossible to get into bed and the chair was very worn and torn on the arms. So they put us in a K room on second floor where they put dogs which we do not like. Then, we could not get our honors points because we had booked through Booking.com. We should still get our points for the 4 nights stay!

Loved the location of the hotel - nice and quiet and a little bit away from the main village. The room was great and extremely clean. Staff were friendly. Breakfast was nice.

I knew there would be construction but I wasn't prepared for how much there was. We had to avoid wet paint when getting on the elevator, entire hallways and entrances were closed off, we woke up to drilling sounds, etc. It was still a nice stay but this definitely took away from the experience.

The beds were very comfortable and the room was larger than I expected. I liked that there was a fridge and microwave in the room. My ten year old loved the pool. Breakfast was good every day.

There were a few times there seemed to be staffing issues. One night I stopped by the lobby to buy bottled water and I had to go find the front desk person outside on her phone on a personal call. Another night the bartender called out and they could only get a replacement for a short while so the bar closed at 9:30.

Breakfast was excellent, plenty to eat! A good variety of food, juice, coffee. There were even omelets served one morning!!

The facility overall was nice but it is starting to show it's age. There are areas, doorways and hallways that need to be painted. Some of the chairs in the lobby and breakfast area are worn and need to be replaced. The pool is heavily used and needs to be vaccummed more because it has sand in the bottom by guests coming from the beach.

First of all, the staff was extremely friendly and helpful. During our stay, it was very congenial, but most importantly, after we left, the help did not stop just because we checked out. I left my dress in the closet and they went the extra mile to locate my dress and mailed it to me. My husband and I had the most restful night sleep in our room. It was comfortable, quiet, and very clean. In the morning, breakfast was tasty and hot!

Nothing, it presented itself as was described on the website.

Staff was friendly and helpful. Breakfast exceeded expectations. Hotel was clean. I stayed at this hotel 4 years ago and the cleanliness has greatly improved since then.

We had a great stay except for seeing one roach in the room. We brought our own bikes and used the used the rental bike racks although there was a sign posted for rental bikes only. It would be nice to have accomodations for personal bike storage.

Our balcony had the view of the pool which we liked. We loved that the hotel had its own boardwalk to the beach, and was very easily accessible. The views on the boardwalk before you get to the beach are beautiful. I LOVED that I could bring my dog because I don't go anywhere without her. I loved that there was a decent amount of grass around the hotel to walk my dog, and there was even a park with a walking path and picnic tables right next door. You can never go wrong with with free breakfast in the morning, and free coffee all day long. Oh, there was even a bar that served drinks and food like hamburgers, chicken strips, ect.

The only thing I didn't like was the low water pressure in the shower.

Great staff, breakfast was more than expected with waffle maker, eggs, grits, sausage, cereal options, fresh fruit, oatmeal, bagels and more. The pool was a great size, there is two hot tubs but only one was working. The shuttle bus was very convenient also. We enjoyed sitting by the fire pit at night.

The beds were more firm than we’re used to so we didn’t really sleep that good but that’s our personal preference,