Location Location Location!

There were items (Microwave/ Fridge and a few other items) that were listed for our room when we booked online but we had neither in our room.

Gorgeous views and wonderful front desk staff and valet. The location is FANTASTIC. Walkable to both city market, the Riverwalk, and close to trolley stops etc. The front desk sorted us out after a disaster of mess ups at the indigo across the street. They got us in and taken care of and we loved the ppl Antonio and Shawn in particular were wonderful to us. They looked after us and went above and beyond more than once. Do go for a special occasion and spend more for a river view. It made our stay magical. To stand on the balconies and hear the music and see the boats passing by was really incredible.

The price is very steep for the room value. If you have a room below the lobby it’s very dark. I would have opted for a cheaper hotel that was nicer. $400 for a dingy small dark room. . . The bar staff was incredibly rude and dismissive and the service was insanely slow. It took over 40 ministers for one to go pasta dish. (It was almost dead when I went in). I truly expect better hospitality from a boutique hotel of this caliber. I’ve bartended and worked in service for YEARS. It didn’t seem like they were warm, interested in helping people, or having any hustle for speed of service. It was truly disappointing. The staff for breakfast however was warm, and gave great service!

The bed was super comfortable, and the room was tidy and spacious. The entire staff was SUPER nice and accommodating. The location was central to our needs. It felt safe.

The toilet paper was a little weak, and the hallway carpets were giving off musty. But it’s a party town, so that’s sort of understandable. Valet parking is a bit expensive, but on par with everyone else in town.

The staff of the hotel went beyond being attentive. My partner had left her sandals beneath a table, and he , on his own delivered her sndals to the room. To do this he had to fid out what room we were in, and because we were not there, but at diiner, deliver them to the room. This was a young man who was the valet.

It would have been nice to have a refrigerator in the room.

The location was fabulous. Concierge was extremely helpful. Valet extremely efficient and showed concern for our car.Front desk staff most efficient in our booking and in getting assistance. Believe it or not the place was very quiet. Loved the miniature ice machine.

Unfortunately my sister's room had a broken chest of drawers which they attempted to repair but didn't quite do the job right. We went to the rooftop bar and were unhappy with the service which then led us to not try the restaurant area. Our room was lovely and we just wished that the balcony was a real balcony but what can you do with an older building? So, we were satisfied.

Check in was the smoothest and best experience of any check in I have ever done. All the staff were friendly and helpful. We ate our dinner (delicious) at the bar in the River House and met some nice people from Canada and Virginia. Our balcony on the 4th floor was fantastic for people watching below. The location was perfect for all the things we wanted to walk to.

It was so charming I loved the hardwood floors in the room and the heated flooring in the bathroom. It was a great location, walking distance to multiple restaurants and shopping.

There wasn’t anything I would say that I didn’t like.

location, walking distance to most places. The valet parking was well worth the extra money. Was very impressed with the staff when checking in. Eating breakfast on the sixth floor and outside was a great experience.

larger balcony, but it was nice just to be able to walk out on one.

The view and location were amazing. We were right on river street so we could watch the ships and was easy access to everything.

I wish the rooms were had left some historic features but they were still beautiful and comfortable!

We love this hotel for the River view and the rooftop bar. The location was excellent for the riverfront and the town.

The Nest restaurant is noisy, the music is way too loud and the menus are wired. We don’t enjoy eating there. Would like to see something more traditional.