The breakfast was wholesome. Bed very comfortable, great pillows. The room was wonderfully quiet. Great WiFi and great tv choices. Parking was very good because once parked, you are located at a very nice mall which could satisfy almost all eating wishes. Also, a terrific grocery store, FoodLand was right in the lot with their own restaurants(2) and premade items that were just spectacular.

Nothing was bad, but the hotel was not up to mainland Hampton Inn standards. Breakfast room simply did not accommodate the number of people having breakfast, which made getting food items difficult. On a few of the days I only saw one individual filling and stocking breakfast items. Often there was a line waiting for coffee. And, the fabric covered seats were just simply soiled. Breakfast was underwhelming, and after half our stay, at four days, we would go to FoodLand and purchase breakfast goodies.

The front desk person fulfilled her job who was pleasant and welcoming. I was pleasantly surprised she even asked how often housekeeping should check on the room. Our room was clean, with microwave and fridge which were functional and maintained. Warm breakfast to start the day is always good. We can use some variety, though especially if you stay for 5-7 days. Housekeeping did an excellent job. We asked for extra pillows and were in our room when we returned from dinner.

Wish you can add more parking spaces marked with "Hotel Guest Parking Space." It is usually hard to find parking during the weekends. There are some towels that need to be replaced with new ones. They have become thinner with constant use.

This hotel is located next to a mall and a grocery store so great access to shopping and decently priced food. The staff was great- friendly and caring- and the free breakfast and parking was super nice as well.

When we arrived, it looked like the room hadn't been dusted in a while- just a little dirty on the counters and the room had a sour smell. The hair conditioner in the shower was empty as well, but housekeeping remedied that quickly. I tried to use the business center right before leaving. I needed to print something last minute, but only one of the computers allowed for printing. Someone was printing and was nowhere near finished. I had to go as I was pressed for time. Not a big deal, but it might be helpful to have both computers hooked up to the printer.

The breakfast was excellent, good variety, good supply. You didn't run out of variety at the very end of the breakfast window. The room was exceptionally clean and roomy. The shower head in the bathroom was awesome. The beds were very comfortable. The hotel was centrally located to the places we needed/wanted to go and it was wonderful to have good restaurants and grocery shopping nearby.

A microwave in the room would have been nice. Our fridge was a lot smaller than we would have expected from the price of the hotel. There was not enough handicapped parking. 2 spaces for the whole hotel was not enough. We were only able to access those spaces once during our whole trip and never at night when we really needed it.

We stayed two weeks on Oahu. This hotel was perfect to explore the island (all directions) and park the car for free in front of the hotel. Many options to eat and shop next door. Hotel in rather good shape for US hotels. No hidden fee. Washing/drying machines on site. Safe neighborhood. Beach with car nearby (nice: Ko Olina!) but no typical beach hotel

AC was very cold and not really adjustable in the room (control had no effect). Windows could not be opened. Bathroom felt not really therefore. Ridiculous(!) amount of waste every day especially for breakfast. Breakfast room rather small. Unfortunately typically US hotel issues - so likely would stay here again.

We have stayed twice while in Hawaii. If you want a new clean competitive priced hotel. If you don't mind waking up and not seeing the ocean. Remember you are on a island you can be at the beach in 10 min. For us I could not beat the breakfast and free parking. The staff was great. It's also in a mall so shopping is right there and they had music on the weekends. There are good restaurants nearby in the outdoor mall. Foodland is a good place to eat at also. Hawaii is a beautiful place on earth it's great to have a home base to come back to and the Hampton inn suites is mine.

Don't have any complaints. Maybe add one more waffle station.. since that is popular.

Everything was perfect here, we spent 12 nights and loved it. The room is big enough (for 2 people), beds are comfortable, everything is clean. The breakfast is OK for American standards, but of course it is not enough compared to European standards. There should have been more fruits and vegtables and some ham & cheese. But overall we loved it. The staff is extremely nice (everybody whom we met) the hotel has a pool & gym. They offer you free coffee all day next to the reception. You can park free next to the hotel.Everything you need is just a few steps away: supermarket, restaurants, clothes shops. Kapolei is one of the best town to stay in Oahu: far enough from the noisy and touristic Waikiki, but close enough to everything especially to the highway. Ko'olina lagoon is one of the best family friendly beaches in Oahu and only 20 minutes drive away. I would choose them again anytime. Thank you very much for making our stay perfect in Oahu. Mahalo!

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We loved the covered pool outside was perfect.. Our room was spacious ,bed was very comfortable. Hotel was very clean ,breakfast was good. Hotel was in a great location, was in a plaza and everything you need was right next door. Grocery store was also next door with already made meals unexpensive. Staff very friendly. Cant wait to go back. Loved hotel and hawaii .. best time ever

there was nothing i did not like.

The staff was wonderful. The lobby was clean.

There wasn't enough lights in the room. The window seal was broken, causing obstruct view of the outside. The AC was very loud and the controls to control the room temperature was difficult to use. The AC vents were also dirty. For breakfast, there isn't much options.

The location is amazing, our go to hotel for when we’re visiting Oahu. Love that it’s away from busy tourist area but is still close to everything you need. The staff is always friendly and welcoming.

Just that there are only 2 washers but 1 washer was down. There are like 4 dryers so you have to time everything with the other guests.