Location was great. We were here for a convention and the center was just around the corner. We were able to park our van and walk pretty much anywhere we needed to go. Everything was clean and the staff was very helpful and nice. Our room was a suite and was plenty big for the 5 of us to not feel on top of each other.

The noise from outside. This isn’t really a fault of the hotel but we were in a corner room that was at the intersection of the main non toll bridge onto downtown. They do supply complementary ear plugs for light sleepers though. Also I felt the $20 a day parking was a bit excessive when I was already paying $900 for a 4 day stay. This is probably a norm in the industry that we are not used to as we generally don’t stay in downtown areas when traveling but it just seemed a bit much to pay $80 for parking after already paying for the room.

I had the tater tot bowl, which was absolutely delicious! The menu is a bit confusing though, as it indicates the option to add eggs, which I did not due to an egg allergy. When the bowl was brought to me with egg on it, I mentioned my egg allergy and the order was made again for me. The service and attitude received from the staff on Tuesday morning (10/24/23) was impeccable!

My only complaint is that the thermostat in my room (521) was set to 66 and the temp in the room stayed between 70 and 72, so it was a bit uncomfortable to sleep in.

The location was great. Walking distance to everything including the waterfront. The fitness room was great and open 24 hours. The staff was very friendly and helpful.

Our room faced Main Street and the traffic was loud. On Saturday night there were motorcycles going back and forth until very late. Courtyard might consider better sound proofing. Also there should be complimentary coffee in the morning.

The room was clean and the bathroom was spotless. The staff was very attentive and helpful. The room had an nice view and was quiet.

The Courtyard entrance was located on a busy street. There were several entrances in that small area and it was difficult to see where to turn in. we had to drive around the block several times. Another couple had the same experience. There is a painted sign above the entrance but it is very faded and I didn’t actually see it until the next day, there was a sign on the ground but but it was obscured by three trash cans. If maintenance would just repaint the sign with a bright color the problem could be eliminated.

location is amazing!! walking distance to the Louisville comedy club and O’Shaes. Amazing shower. Excellent water pressure. Beds were comfortable and LOVE that they have full pillows instead of the little square ones. All the staff was amazing and very very helpful. very clean and sanitized. even the remote was bagged. the reading chair in room was very comfortable too. the hotel smelled amazing

you pay for parking. BUT it’s convenient to everything and if you traveled anywhere, you’d have to pay for public parking anyways.

Staff was super friendly! Location is easy to find along with so many shops to walk to near the hotel. The bar also serves food. We had the blt and hot wings both was fantastic. The cook was so nice to come meet us at the table and make sure everything was perfect.

everything was good

The staff were absolutely wonderful!! I can’t praise them enough. They took such good care of us. All of them, not just one! They have a great staff!

There was noise from street! But that was ok.

Staff was very friendly

The traffic noise was terrible. The hotel did provide earplugs but they didn’t work. Unfortunately the city was filled with homeless people everywhere.

A great location with many restaurants around. Also good walking distance from places to visit! The staff was super friendly every time!

There aren’t more food options for lunch and can’t get coffee throughout the day. I had to wait for breakfast hours or lunch hours for just a good coffee.

The fact the room was clean.

The miscommunication between their staff when it came down to booking my room and marking down a no-show do to the miscommunication of one of their staff members and still charging me as if it was my fault. And the wifi kept cutting out.