The location was in a very active part of the city and within walking distance to a lot of restaurants. On the day I was leaving I went down to the lobby and asked the valets to call me a cab to the airport and instead one of them went and got an SUV and drove me there.

I wish that room service had been available. My understanding is that it was cancelled due to COVID, but it would have helped when I was so exhausted that I just didn't want to go out to a restaurant and pick something up.

Staff was professional and helpful. The accommodations were wonderful. The bed was comfortable. The room and bathroom were both clean.

Breakfast was way too expensive for the quality of the food we received. It was confusing as to which was the basic and which was the more expensive buffet. However, in my experience the price did not match the quality of the food or the selection of food available.

Especially liked the onsite historian. He gives a grear in depth tour of the hotel. The bed and pillows were very comfortable. Staff were exceptionally friendly and hospitable. The location is great. It is downtown and near downtown restaurants, distilleries and museums

There is no onsite coffee bar and no place to grab a quick breakfast to go Wished there were more food options in general

This is a gorgeous hotel. The staff is very courteous and knowledgeable. The rooms are clean, comfortable, and just updated enough to be modern, without changing the charm of the old school feel of the hotel. The hotel historian is an amazing touch. We were unable to join the tours provided, but caught the short documentary on the hotel TV station. Learning of the storied history of this establishment was truly fun

Everything was perfect. Nothing to dislike

Location

I was in room 434, I could hardly fit through the shower door, the doorway was very very very narrow, I’m a fat guy and had a very very very hard time getting into the shower. You should make guest aware of this before that book a room.

It was beautiful! I loved there. Informative concierge detailing the history of this beautiful landmark.

There was no access to some of the most beautiful historical rooms. This was due to damage from previous visitors however, so it is understandable.

The facility was gorgeous, and the bar served an excellent variety of drinks and food. The best part, however, was meeting Larry Johnson and spending time with him on the historical tour of the Seelbach! He is a treasure, for sure!

I was disappointed that in-room dining was not available. For this coffee drinker having coffee other than the room coffee is a must!

- the receptionist was very kind and professional; - were given early check-in free of charge; - location is perfect, just in the heart of the downtown with a lot of restaurants and places of interest

- facilities looked quite old and unfresh, not corresponding to 5 stars - there was no view from the window, looked to another building

Loved the setup of the rooms and accessibility to local venues/restaurants! The hotel bar was also beautiful! The staff was also super kind!

I do the bathrooms had some type of fan that could be turned on. The bed itself was comfortable, but the pillows destroyed my neck.

Loved that they had a video playing about the history of the Seelbach and an employee there to tell you more about it!

Not really a complaint just an inconvenience and a reminder to others You had to have a key to use the elevator, and I’m the worlds worst about leaving my key in the room if people are still going to be in the room when I get back…..