The location was ideal, as it was not only a short walk to the beautiful harbor area with plenty of restaurants and attractions, but it was also conveniently close to the school I was I was in the city for, making my trip stress-free. The room was spacious, clean, and well-equipped with everything I needed. The staff was friendly and accommodating, and check-in was a breeze. Overall, a great choice for both leisure and business, and I’d definitely stay here again!

There were a couple of things that could have made the experience even better. I really wish the room had a safe for storing valuables—it's a small but important amenity that I missed during my stay. Also, the lighting at the bathroom vanity was quite dim, making it difficult to get ready in the mornings. Brighter lights would definitely help improve the space. Despite these minor issues, the room was clean and comfortable, and the location was fantastic.

Always my go-to when in Baltimore for sporting event or concert. They probably have the nicest, most personable staff I have experienced. The location is excellent. Just a couple blocks over from Inner Harbor and not much more of a walk to Camden Yards. I took the train, short car ride to Penn Station. Also a short car ride to BWI

Small detail, but all the ice machines were broken. Also (out of hotel control) construction just outside of hotel during the day and a night club across the street at night can be a little loud

I loved the location of this hotel, very close to the harbor and local restaurants. The area appeared to be safe and lively during the holiday. The hotel offered hot breakfast which changed daily. The beds were comfy and plush. The hotel was obviously older but, the stay was nice and allowed for rest. Not noisy at all

As a bonvoy member only water was given( I’m appreciative) but, choice hotels offer water and snacks and so do other Marriott locations. I didn’t like the juice being served during breakfast it was watered down. I also didn’t like that patrons of the hotel are forced to pay a ridiculously high valet parking through a third party company. Also this maybe more for the city but, there was limited parking on the street for the guest! The rugs/carpet in the rooms are dated for suites. Also, there is just one tiny bar of soap.

Staff was very friendly and attentive. Rooms very spacious and beds very comfortable. Good water pressure, hot water ready in the bathroom. A plus: a little sofa and area to work with a desk, also a super plus: microwave, coffee maker, and a small refrigerator. They also have a little "store" next to the reception that has some very handy things and food. Really close to the harbor (2 blocks). An good price for value. Most definitely recommended.

Nothing.

The location and staff was outstanding during our stay the complimentary breakfast and attendant who was a lady was very friendly and comfortable and the evening staff help desk (also a lady) very very friendly as well as helping son our first night there she recommended a place called "MO'S" good food and pleasant staff as well! Thanks to these employees as well as our stay we will definitely be back! Thank you for everything! Kris M.

Good location and price/quality value. No cleaning people unless you ask for it, very important to me. I wanna sleep in

Lots of beggers outside in the area. Take Uber to avoid them at night. During the day no problem.

Great clean suite with lots of space, some breakfast stuff was provided, but more than 1 cup of coffee would be much better ;) Amazing location right in the Center of the city, 5 min walk to the harbour. Quiet and peaceful!

Would be nice to have some water / tea / coffee in the suite. The staff provided only with 1 cup of coffee and 1 cup of decaf, assuming that 2 people are staying it’s not even enough for morning coffee for both.

It was a nice experience, the hotel is a bit outdated but the rooms are quite nice. It was clean! Breakfast was indeed quite weak, not a lot of options (no vegetables), and most of the things were full of sugar.

I was expecting to have a much more friendlier staff, the lady at the reception was ridiculously bored, to get a few words from her was very hard. Same with the breakfast lady, I've asked for some gluten-free options and she rolled her eyes.

Perfect location, very good breakfast, great and smiley staff, nice and well-equipped room. I can recommend it to anyone who want to stay in Baltimore! It was my first time in the US, and it was really important for me to feel safe, and SpringHill Suites became a safe spot for me during my stay.

My room was close to the lobby and the staff was sometimes very loud - it was not so good to wake up to their loud chatting at 4am... Apart from this the staff was very nice!

The front desk staff was friendly when we checked in and out. Elevators were fast. Room was clean and beds were comfortable. Breakfast is included.

The price for parking on booking.com was incorrect. So I was surprised to find out it was quite a bit more at check-in. Also the breakfast was just ok. Eggs and sausage were the only hot foods. Didn't seem the staff replaced items once they were gone. That was unfortunate.