location, breakfast, staff!

the truck didn’t fit in the garage!

Breakfast was better than I expected (there was a Belgian waffle machine, got eggs, bacon, potatoes; no ice unfortunately), kids had a great time, decorated nicely for Christmas. Took the kids to the aquarium which was 2 blocks away and convenient. We arrived later, around 6pm, and didn't walk around the hotel at all. King bed suite was really nice, bed was very big and comfortable. It was really nice to have the option to close the door to the bedroom in the king suite. Kitchen had some utensils which was appreciated. Filtered water would have been nice. Trash cans a little small.

Area around it maybe a bit dodgy but that might just be Baltimore. Kids slept on pull out sofa which I was expecting to be a full but was really a twin so keep that in mind...

The location was awesome. The hotel was very nice & clean. The room size was amazing, beds were comfortable and the hot water lasted long enough for 4 people to shower. The staff was very friendly.

After returning from our outing we noticed the room was a little chilly. As the night went on and the room go really cold we tried to turn the heat up and the heat wasn't working.. We did reach out to front desk they came up and turned the thermostat up and started it should be good but there was still no heat. We were offered another room but since it was so late we stuck it out.. Breakfast was ok but the food was cold and we arrived for breakfast as soon as it started.. I did voice my issues during check out the CSR advised the manager would give me a call its been 2 weeks still no call. Other than that it is a really nice hotel and convenient to a lot of event venues.

My sister and I shared a 2 queen bed suite and was totally pleased with the cleanliness, supplies, and overall quality and comfort of the suite. The complimentary “Social” hour offered from 5-7:30pm for guest who arrive on a Mon. Tues. or Wed. was unexpected and a pleasant surprise! Thank you! Breakfast, the following morning and throughout the duration of our stay, was phenomenal! Thank you!

My sister nor I sincerely had not one complaint about anything!

When I arrived, I was given a choice of what kind of room I wanted. Ended up with an entire King suite for less than $200 a night. Fully stocked bathroom and full size kitchen complete with all kitchen necessities. Complementary breakfast was fantastic. Option for room service was great even though I didn't use it but I did purchase some late night snacks from their pantry. The entire hotel was classy with just the right amount of old timey charm. Was a 5-15 minute walk to all the places I wanted to go to. Will definitely choose this hotel again if I go for another visit.

Close to the inner harbor and lots of shops/restaurants. Very pleasant staff. The breakfast was amazing. The hotel was exceptionally clean.

Our room was along an alley and numerous times a car parked playing extremely loud music that one night woke me up and the next night kept my son and myself up. This is no fault of the hotel or staff.

The rooms were just wonderful, spacious and cold enough for us to sleep well. It felt like we were right at home. The workers were very friendly and helpful. I really appreciated the kindness and mindfulness everyone had, it brought great joy to us. And the beds...When you are exhausted after a long day. I was out as soon as my head hit the pillow. So comfortable. And can we talk about the walking distance to everywhere just made things even more convenient. My husband and I had a wonderful time. We will be back again soon. And hopefully be able to use the kitchen in the room next time for cooking. Oh and one more thing the ceilings in the bedroom were high enough to make the room feel even more comfortable too.

The downstairs bathroom where you check in at needed a key in order to get in, plus it was a very dirty bathroom. So, it could not be used at that moment (I will not explain as a courtesy) But other than that, nothing real of a problem, everything else was great.

The location was very central to walk to a variety of attractions (Aquarium, Live Music, Inner Harbor) and a quick drive to Fort McHenry. While it is in "downtown" the hotel was very safe and pretty quiet, considering its city location. The staff was very kind, friendly, and helpful. The breakfast was amazing, and went until 10:30 on the weekend which was awesome. Room was clean and had good linens and was spacious. The valet was convenient and easy to use.

N/A I had no issues or concerns and enjoyed my stay, would stay again.

The location is good, one of the safer areas of Baltimore i would say. There are free buses and other lines available around which makes it easier to move around if you are not familiar with the city. Toiletries such as shampoo, shower gel, shower cap were available. The staff was lovely and efficient for check in and check out.

The room was as per the pictures, but a bit outdated to my taste. Missing toiletries for the 1st night, like toothbrush and toothpaste. For the cost of one night one would expect that. Breakfast was included, there is definitely room for improvement though.

Staff were helpful, friendly and efficient. Lobby, elevators, common areas and the room itself were all spotless. The antique decor is so beautiful and was one of the main reasons I chose this hotel over others in the area.

There was no outlet near the bed, which made it difficult to use my phone as an alarm. It seems like a small detail but it makes a big difference if you have a morning meeting or train to catch and do not want to rely on an unfamiliar alarm clock or to ask for a hotel wake up call.