My experience was absolutely fantastic! Because of my excellent time at Crowne Plaza a few weeks ago, I made the choice to stay again. This is my 2nd stay at this location in 30 days. Twice in one month speaks volumes! I'd also like to make note that there was about 3 different student groups, almost 200 high school & middle school students, I DID NOT HEAR A PEEP!!!! The hotel was intentional to place these students in designated areas, so guests that were not apart of their group wouldn't be affected by the chatter of active teens. I absolutely appreciate this method and to be honest, I was completely unaware of their presence until they met in the lobby. I APPRECIATE THIS!

I wish I could've stayed in bed for 24hrs!!!! Amazing experience!

It was clean. Spacious rooms and bathroom.Staff were amazing and very friendly . The restaurant downstairs have nice food. I loved their chicken wings.Close to stores and restaurants.

It didn’t have microwave in the room. They had a microwave at the lobby ( snack area) . If you need ice you will need to go to the snack area as well. I paid the room with breakfast included but only 2 people got free breakfast. Even through the room is for 3 or 4 people, the breakfast is free for the only 2. I didn’t know that. I had to pay $19.99 for the extra people . Breakfast was really good and they had staff members who bring you the beverages. The bathroom only had 2 big towels. If you need another one or two you need to call the front desk. No pool

The location was about 30 minutes from the Capitol One Arena, snack prices weren't that bad, bed very comfy although the pillows were way to soft.

Thought breakfast ended too early (9am) considering check out was 11am. If I didn't explore my room, I wouldn't have known the hair dryer was in the closet in the dresser drawer. One other thing, I wish I could've changed the direction of the air conditioning vent as I was freezing at night.

The location was out of the hustle and bustle of Greenbelt/College Park but it was still a short drive to the University. The room and all of the facilities were clean and tidy. The beds were super comfortable. The parking lot was well lit at night.

The ice machine on the 12th floor had a sign on it "Out of Service". The outdoor swimming pool was not open and the indoor pool seems to no longer be there. There were three employees at the concierge desk at check-in time, two were busy so I went to the third as she was looking our way like she wanted to help us. The gentleman on the left raised his voice and said that she couldn't help me and I needed to get back in line.

Breakfast buffet was good; it was included for an extra $10 in the room rate on Booking.com. Normally would have been $18x2, a little pricey. Cleanliness and newness of bed, fixtures, linens, etc, was good. Lighting in the room was good. Quiet on our guest floor. Gym was nice for a hotel. Plenty of free parking. Real shower w door instead of tub/shower w curtain.

Had to go to the lobby for ice; only a minor inconvenience.

Breakfast was a good selection of hot and cold food with the hot food varied daily. Location is a $8 Uber to the metro or a short drive to any local facilities

Housekeeping removed but didn't replace towels on a couple of occasions leaving us with no large towels. The hotel is used by groups from schools and our floor was overrun by noisy teenagers slamming doors and running amok in the corridors till we intervened and called security as this went on till gone 10.30 pm. Bar snack and food prices a bit hefty.

Convenient location to UMD, excellent value, clean, professional, courteous staff, great breakfast (but expensive), good food and bar on property.

Bar and restaurant closed on Christmas. Older technologies on the televisions - couldn't stream football on Netflix and no access to Amazon at all.

The location was an easy drive to where we needed to be each day. Our room was too hot but staff were friendly and helpful and resolved the issue. Very clean and updated room with a very comfortable bed and nice view!

One of the three elevators was broken. The other two elevators were extremely slow and stairs were not well marked. Also, the water in the bathroom sink was scalding hot. But these were very minor issues.

Traveling for work this hotel exceeded expectations or a quick trip and it was chosen based on location to my meeting. Upon checking in, the staff were beyond helpful and friend (that's super important to me), helped with a speedy check in, answered questions I had about the restaurant and hours. The room was very nice, clean, and comfortable, and honestly it offered more space than I was expecting. Had dinner at the bar and the staff there were amazing as well. The food and drinks were delicious. Overall cleanliness was great and you could tell it had been renovated recently. If needed, I would definitely stay here again!

The included breakfast is only for two people per room, even if you've a party of more. The desk agent was kind enough to give us an extra as we were three. The breakfast itself consists of the normal continental foods and is good. The location is only accessible by car and is very isolated, as in not good restaurants nearby etc. A great hotel for business travelers though.

Location. Very isolated and in an industrial park. I guess they made it for business travelers so it does justice to them. For everyone else, it is only worth it if you have your own mode of transportation.