The staff were extremely friendly and helpful. Special shout out for Charlotte :)) Nothing was a problem for them. Breakfast was a small selection but very tasty (especially the sausage and the fresh, bake your own, blueberry waffles), and breakfast staff were on point. Location was absolutely perfect!!! Few minutes walk to everywhere. Great value for money. We were so glad we picked this place.

Chairs on the little terrace outside bedroom, facing the pool, could have been cleaned in preparation. It was possibly due to the weather not being great.

The property was an older hotel, but had been redone fairly nicely to average standards. It was very clean and the staff made up the room every day without asking. Overall, the staff was attentive, particularly the person running the breakfast buffet. The location was fantastic, on the main street with restaurants, shops and the Kennedy Museum steps away. Also, a 5 minute walk to the ferries.....perfect for those wishing to have a place to park and walk onto the boat. Did not use the pools (the outdoor pool was just being set up for the season), but both looked to be well maintained.

Although the bed was extremely comfortable, the pillows were horrible. Lumpy and tiny, especially ridiculous on a king-sized bed. Bed was also rather high, not an issue with my husband and I (we are tallish), but might be a bit difficult for others. Liked that the sink was separate from the bathroom, but there was no towel bar so had to have access to the bathroom to dry your hands. Very poor design.

The location was perfect for both bus station and Ferry terminal, ideal when using public transport. Beds were extremely comfortable. Breakfast was adequate, decent selection. Loved the coffee availability in the reception area. Staff were very nice and accommodating.

Can't think of anything.

The bed was very comfortable and the room was pretty spacious.

Breakfast!! Our stay was for 4 nights. Every morning it was the same stuff. Eggs were watered down and the sausage was cold and spicy. It would have been nice to have a variety of meat!!! Could not eat the sausage!! Plus I am diabetic. So I did not eat much of the food that was offered.

Room was great!!! Breakfast was ok. Bacon over sausage patties would be an improvement.

Morning staff could be more flexible with pets in the breakfast room when no other patron was there. I got scolded for having my small pet in the breakfast nook when I was the only customer there. For a $35/night pet fee, I shouldn’t have had to deal with that.

Location to downtown Hyannis and the ferry. It was quiet. Fresh fruit at breakfast. Daily maid service. Plenty of free parking.

They didn’t have eggs everyday on the breakfast buffet. They always had sausage but alternated potatoes and eggs. They only had flavored yogurts. I prefer Greek plain. They didn’t have hard boiled eggs.

the bed was very comfortable, the room temp was good-AC worked well. It was walking distance to downtown, and harbor area. They had a continental breakfast served also but we didn't try it.

wish check in time was earlier.

The pools were fantastic. The hot tub was very nice also. Having a balcony was also a bonus. This is a great location too. There is a lot to do in the immediate area with Hyannis Harbor and downtown Hyannis sops and restaurants all within walking distance.

The free wi-fi cuts in and out frequently. The breakfast could be much better. The eggs tasted fake and more options besides just sausage would be appreciated. The coffee and juice were good, as were the waffles.

The room was very nice & comfortable, & the location was central & accessible to everything.

I think the parking lot could be better to accommodate the guests staying at the hotel. There didn’t seem to be enough spaces especially where some cars (3 or 4) parked too close (or on) to the line, which made the other space too small or tight to fit another car.

The room was comfortable and clean. The location of the hotel was exactly where we were hoping it would be. The facility was such that we stayed in a Comfort Inn on our trip to Chicago. As we'd been comfortable at this location, it was worth trying another.

The elevator did not work very well. I was having difficulty walking that weekend, and had to take stairs. It was very difficult for me.