In order of encounter, both Bryce then Curtis provided most excellent, reassuring and helpful service! (Also, Michael...think his name is Michael). I plan to go back in the summer. If you need a comfortable place that provides a kitcheneette in the room so that you can cater to your own particular needs at a GREAT price. This is it. As well, only 40 minutes outside of Boston if you are into cities. The 40 minute drive gave me time to work up my nerve to driving in a new city and gave the opportunity to enjoy the view. And the excellent people that I met that work there. Thankyou.

The location was great. Breakfast, I never saw any breakfast. Maybe the other guest were up before I was. That was fine as we actually had our own food. We did get coffee. The staff was excellent, friendly and caring. It's to bad they have to deal with some kind of people at times.

I honestly believe that there should be no pets allowed. Some people just cannot follow the rules and the staff aren't babysitters or can follow them around to be sure they are picking up after their pet! I found myself picking up litter. There are plenty of barrels in the area. There is no excuse. Guess it happens everywhere.

I had a pleasant stay here at Extended Stay in Marlborough, but what made my experience even better was the staff being so polite and nice. Especially the management, Curtis the general manager went above and beyond to make us feel welcome and made sure we had a good stay. The only thing I wish the hotel could improve on is reconigzing the hard word and effort all of the employees put in because they sure dont get enough credit for all that they do. Shout out to Curtis the General manager! Will be back for sure.

I was nervous at first from reading all the bad reviews but once I got there, it was actually pretty nice for the price I paid. The room was clean and I liked that there were lots of storage and a full kitchen with stove and refrigerator. Bathroom was very spacious. Definitely a step up from a road-side motel.

There was no one at check-in for a while so just stood around for a bit. 1 of my 2 key cards didn't work. The bed and pillows were a little stiff but still not too bad. People cook in their rooms and you could smell it in the hallway, which is not necessarily a bad thing, it just feels more like a condo/apartment than a hotel.

Room was nicely cleaned upon arrival, and all needed amenities were provided by the hotel. The concierge at the desk on the evening I arrived, Jesus, was very helpful. Convenient parking was always available.

Not the hotel's fault--the family in the neighboring room had a very loud toddler who would begin screaming at around 6-7am and not stop until easily 11pm. Unsure if there's a way to soundproof for business travelers who need to get up in the early morning.

Breakfast isn't enough. It should be more than granola bars and coffee. And it's not a late enough time where you can get breakfast it ends too early

The cleanliness of the room and bed. Customers should be able to use cleaning supplies to be able to clean the room to their expectation. The price to stay here is too much money.

Starting with the staff! Brice is the BEST nicest guy ever! More than helpful! Is worth Ethic is incredible!

The room was spacious, and the fridge was large. Kitchen has lots of storage. large laundry room. parking was super easy. The facility allowed me to park 3 cars, which helped a lot. friendly staff.

water filling station was not working.

The staff, specifically, Peri was absolutely wonderful. she was poised and accommodating and I can’t speak highly enough about her. We arrived hours early to prepare for a wedding and although housekeeping was short staffed (per usual everywhere it seems) Peri made sure we were able to check in early so we would make the wedding on time. very pleasant. very comfortable. close to everything. we’ll definitely be returning ☺️

Location was perfect!! Our son had a tournament at the ice rink and the hotel was only about 10 minutes away. There were restaurants and a grocery store within 5 minutes s ok it was very convenient. P

The noise and people smoking right outside the doors.