They were very accommodating. I accidentally booked the wrong dates on booking and was already on my way , they were able to get me my hotel room for that night and for the deal for the date I accidentally booked . It was very clean and the room was great. I overall love the vibe to the whole hotel. The food & drinks in the restaurant were good and little pricey but that’s okay. I also love the few from our room which had both down town and the lake . The hotel also was very close to all the restaurants/stores giving you the ability to walk to any of the downtown areas .

The only thing I didn’t like but would have been okay with if it was told upfront because I did ask if there was any hidden fees and was told no. Anyhow when you check out there is an $18.00 valet parking fee and the only parking is valet parking .

Exceptional location and would be even better in the summer. Overlooks GT Bay West and is on the edge of downtown TC. It is a very nicely appointed hotel that I would stay again at if I had the choice.

I wished they dispense with the valet parking ($15/night extra) and allowed guests to self park. I appreciate the service but it appears that parking was under the hotel and it would have been very convenient to self-park. Also, the bay view rooms have a nice view of the bay (of course) but W Grandview Parkway is busy and there wasn't a great amount of noise insulation on the windows. If this bothers you (it didn't bother us) you have been pre-warned. Finally, we found the beds to not be super comfortable but this will also be an individual assessment.

Pros: Friendly and helpful staff, Excellent Restaurant Food, Very Clean, Comfortable bed

Cons: 1. Only basic cable with HBO (for the price, there should be smart TVs with streaming services available). 2. The only parking available is Valet ($15/day) or meter street parking. Valet parking should be included in overall price of stay, not an additional charge. 4. For the high cost, a free continental breakfast should be included (yogurt, granola, fruit, pastry, coffee). 3. My entire floor smelled like “weed” for one day. There should be small “No Smoking” placards in every room.

Great location and facilities. Clean, friendly. Easy check in. Easy booking. Nice to have a lobby bar available as well as the option for breakfast. Request for late checkout was swiftly approved which made life a lot easier.

Parking is not available other than valet. Perhaps location makes this difficult but it is a bit of an irritant. I understand the logic behind bar/restaurant closing hours but it would have been nice if they had closed later.

I loved the location. We were able to walk anywhere. I loved the hotel itself and the bar, it was a super nice and clean room. The bar was nice and the front desk clerk was amazing when we checked in.

The bartender, steven, was an absolute jerk. Tried to ask him questions about the town and where to go. He was super short, never smiled and acted like we were bothering him by talking to him. When I asked if he had a problem, he said he doesn't drink so he doesn't know answers to our questions. All we were asking him was where he suggested we go after we ate. Also, the road noise was quite loud and for the price you pay for the room there should definitely be a fridge in the room.

Rooftop bar, very clean, comfortable, great location and friendly staff!!!

Everything was honestly great. The road construction would be the only thing negative but even then we are very understanding that is something that we already knew before booking!

The bed

The accommodations were missing some common features like a microwave and a TV with available streaming. Considering the price paid, it would have been better if these amenities were provided.

Comfy beds. Spacious room/bathroom. Amazing shower!!! Very friendly staff. Valet parking is quick (about 90seconds to retrieve your vehicle or things from your vehicle) we brought our bikes and rode all around town from the hotel. The bike path is across the street

The hotel is On the opposite side of a busy road than the bay. There is a loose manhole cover you can hear every car hit. And the road is all around bumpy and loud. Not really the hotels fault.

I absolutely LOVE this hotel ! The shower I think is just so cool :) I also love the view if you have a lake view! It’s absolutely beautiful

My only complaint this time was our alarm in the room went off at 5:59 am ! One of the biggest things I was excited for was to SLEEP IN and there was no going back to sleep after that :( I know It was just a mistake but I was very disappointed I couldn’t sleep in !

The rooftop lounge, location of the hotel it is within walking distance to the downtown area.

The view in our room. The hotel is in a beautiful location but our view was the air-conditioning unit and a brick wall.