The location was good. With the price of the hotel it should be continental breakfast for gas staying in the hotel.

When we left they told us that the price was a certain price of the hotel we paid half with card and half with cash. When I get home I looked at my account and they charged me more than what they told me they was going to charge me and when I called them that lady was rude and I thought it was a long call for and told me that's how they do their business and it would be 7 days before it get credited to my account thank you

The Hotel overall was very clean and welcoming. Staff were very friendly.

Not that we didn't like it but the room we had was stated as having an accessible shower/tub. The tub/shower did have grab bars but the floor was slick and needed something on the floor for anti slip protection as there was nothing. My wife who has mobility issues was very uncomfortable showering on the slick floor.

The young girl at the front desk when we checked in was very helpful with getting our boarding pass for our flight. I do not know her name but she was on duty when we checked in around 7pm.

Nothing

I enjoyed having a restaurant onsite for both breakfast and dinner. Excellent service in both restaurants and delicious food. Rooms were very clean and people were friendly.

I hated the fact that This facility dwells so heavily on mask wearing and calling people out who don’t have one on. Also that you can’t sit at the bar in the restaurant to eat a meal. You can tell the area is very Liberal and that alone would keep me from staying there again.

Friendly helpful staff, adjoining restaurant was good, nice workout facility.

Renovation work I believe in the room above us started around 8:30 which was a disturbance until we left our room about 10:30.

It was a great visit, super clean. Great location, great staff.

Wasn't nothing I didn't like about it. Kind of wish there was a fridge but I will still come back.

property was in a great location. staff was great. restaurant and bar staff was awesome.

the safe was not mounted to the wall in the closet. told the front desk and they had not problem fixing it.

located near the highway, making it easily accessible to where we wanted to go.

the apartments behind the hotel made it feel a little sketchy.

This has been our second trip and stay in Springfield at this location. We booked a second time because we enjoyed our first stay so well. Rooms and accommodations were perfect. Staff were more than pleasant and quick to assist. We even ordered breakfast room service each morning because we were so please with the quality of the food at the price for service. The Doubletree will continue to be our destination location for Springfield.

Absolutely nothing bad to say.

The location, staff and food was all great.

The heat/air in our room was not working correctly making our rooms extremely warm with no way to adjust