Beautifully appointed rooms, spotlessly clean interior and exteriors, fantastic breakfast offerings, ample parking and close to so many stores and restaurants, lastly -- beautiful biking / running trails along the Mohawk River (just a short drive away). There's also a nice indoor pool for the kiddos and a modest fitness center (there's a Planet Fitness about a mile away that has short-term memberships--see "Mike" there, great gym, late hours and close to the hotel). The staff, superbly led by "Tiffany" with support from "Money" (correct spelling, what a cool name?) work tirelessly to ensure guest comfort and satisfaction. I personally observed Tiffany prepare breakfast one morning when they were short staffed and on another occasion cleaning the lower hallway areas -- that's "Hands-On" leadership at its best... .

Customer service was excellent. AJ is an asset to your team. He was prompt, courteous, very knowledgeable, and handled himself well even when some patrons were rude and unpleasant. Our room was clean, comfortable, and met our needs. I should also mention that there were some teens running around making noise until management got involved. Before we could report the noise, AJ was already handling the situation. It was a blessing to have him working during our stay. Keep up the excellent work!

A dog on our floor barked all night our first night, but after that, it was quiet and easy to rest and sleep.

The cleaning person, Lisa, was awesome and friendly. The front desk changed our room from an upstairs room to a first floor room for my friend that has a hard time walking with no issues. The rooms were clean, and breakfast was great on the weekends. Weekdays were not as great, no fresh milk, just coffee mate for the coffee. (yuck). Ice machine was close and worked great. the beds were very comfortable and the AC was great. Great stay.

Needed more pillows on the bed and not enough towels. Minor details.

My stay was delightful, with plenty of relaxation time in the pool and a cozy room with a comfortable bed. The breakfast was excellent, and the staff were courteous and helpful, ensuring a pleasant experience that I highly recommend and look forward to repeating.

wish their hot tub was opened

The property was nice and clean. I love there was a fitness center available & breakfast available. A little store in the lobby to buy snacks. It was wonderful.

What I did not like was there was no safe in my room. A safe was missing in my room to place my personal items secure.

the property was very clean and the host Tiffany was kind and helpful often greeted customers with such respect

i mean what’s not to like the place was taken very good care of not like most places you enter if i had to say anything it did not have a hot tub which is good amenity i often live in hotel

The parking lot was very dirty. There was condoms on the ground which was disgusting to see but other than that the hotel was nice could’ve done a little better job with the cleaning the staff was very friendly. The housekeepers was very nice. I will definitely be going back.

Nice sized, clean room, plenty of space and sitting arrangements. A mostly quiet place that's a clear step up from some of the less reputable chain motels.

The pool was nice besides the family of 12 in there from 12 pm until the pool closed. I don't like children and I don't like awkwardly just being there.

I was warmly greeted by Nikki on check-in who offered me warm cookies to take back to our room. She was the best! We received the room she said we would which worked out very well, close to the side entrance & h/c parking. Room was clean, bed was high but very comfortable. Happy there was a stationary chair (not on wheels) I could use next to the bed to climb in it. Breakfast the next morning was very nice, eggs, waffles, bagels, juice, coffee a nice bonus. Very near Dinertime diner & other places to eat & shop as well. We appreciated that Dinertime was open until 10:00 pm the night before (we drove in (4 hours) for a wake & ate nothing all day).

I’m not a fan of high beds. I also did not appreciate it that they were washing the floor by the exit prior to the 11:00 am check out (& wished that check out was at noon as it was in many hotels in Saratoga.) (Yes, that hour could make me drive 15 min. north as we got to bed quite late.) That floor washing created a hazard & made it impossible to get some snacks from the vending machines for the road, necessitating another stop. IE: hotel managers please be more aware & do not wash floors during peak times when you have guests who need crutches or other mobility devices to move about. Common sense? Also the fans blasting in the breakfast room were too much on a chilly morning. I did mention this & they said they would be more careful.

convenient to airport, clean, light and airy

toilet would run because the handle didn’t seem to be properly connected so the internal mechanism would hang up and hold the valve open. Also we were offered bottled water as though we weren’t supposed to drink the tap water …?