Breakfast was delicious, amazing! Staff was super friendly and helpful. They gave us a free room upgrade which was wonderful, we enjoyed the two TVs and the extra space etc.! Whenever we called for extra towels they came right away!! The location was close to the US Open tennis and it was great to have a free shuttle - suggestion: there should be a shuttle available to take back the people watching the evening matches that run really late! We pay lots of $$ for tickets and please don't tell us, "call an Uber." The Lyft/Uber line for pickup at the US Open late at night is almost two miles long!! Please do the right thing next year and provide the shuttle later than 10:45 pm!! Thanks.

see above - there must be better shuttle service for people wanting to stay late and watch matches. We paid $200+ each for tickets for the night match and had to give up watching most of it because the shuttle was leaving at 10:45! that is simply way too early; the shuttle should run until the LAST match is OVER!! I will pay extra room rate for this service! It is very important to people coming all the way from Pennsylvania (!) to see the US Open tennis.

Rosa in the morning makes an amazing breakfast buffet and she’s super nice!

we booked here so we could have a parking spot to park our car to go to citifield to a concert. we got there and there was no parking left! apparently people just park their cars there and they are not reserving a room there. that was frustrating because then we had to pay an extra $50.00 to park at citifield! that was annoying! But other than that room was super cozy! staff was very nice!

Staff were all helpful with a kind and professional manner. Breakfast bar well stocked and food was good. Bed was very clean comfortable. The free shuttle service was a life saver do to a canceled flight

Stains on the carpet and the curtains in the lobby need to be steamed or pressed. Overall we would book this place again.

Great breakfast and smooth check-in process.

What I found difficult was to make a pre-payment for the reservation. I had to finally speak to the Front Office Director. They advised this was due to fraud but if the payment was made in advance I did not understand how the fraud applied.

The breakfast was good. Initially there was no meat on the menu. I asked about it and the staff brought out sausage biscuits. The shuttle driver went out of his way to get us to the airport! We interrupted his lunch. He was very a

That there was no eggs for breakfast.

I got a king sized bedroom with a sitting area and TV. It was clean and modern. There was an airport shuttle which was very important for me and the driver was efficient and courteous. The desk clerks were very knowledgeable and registered me quickly. I got some homemade empanadas and chicken soup at the nearby deli.

Mediocre, no sausages, only some dried out flat things, and no DECAF coffee the first day we were there. One day they had what tasted like artificial bacon. Good eggs, fruit, juice, and bagels. Ate my fill of these items.

The bed was really comfy and the shuttling was perfect for our trip to the US Open

It was a really awkward room layout and it's kinda in the ghetto so we didn't want to try walking anywhere

large room, close to Citi field, friendly helpful staff, nice breakfast

The pull out sofa had a big stain on the mattress, so my daughter just slept on the couch.

Staff, was very helpful.

Breakfast,was horrible each day they offered a bagel type bread with a sausage patty egg sandwich.