The breakfast was good but the surprise $18.00 + tax cost was way over rated... just because I booked through booking.com it costed $18.00 instead of the $8.00 I should have paid as a Hilton honors member... changing times ...

As stated above...just because I booked through booking.com ....I have to pay $10.00s more.

Clean

Staff acted like they couldn’t be themselves so it was no welcome no smile just straight serious business.i asked a question about the price bc booking said on thing and then he said another he just kept looking at the screen like pay or leave so I said never mind . customer service is horrible.

You should not have to pay to park there. This is a very nice hotel, but its not a 5 star resort.

The staff was exceptional, helpful, courteous& always made you feel like you were the only guest. The older lady at Starbucks (10/25 @5p) made wonderful drinks & was extremely helpful also! Thank you!! The pool is heated,clean & awesome! The shuttle driver was AMAZING. Friday,10/25. The front desk personnel & the driver coordinated our ride to the store to get items needed for the funeral we were here for. They were patient & very accommodating. Breakfast was good. (A little pricey especially for kids). The rooms could use a little updating (window covers,a few cracks in bathroom walls). “Clean” towels had small brown & black stains Overall- We would stay here again!

Price-the room & breakfast…(no discount for Hilton Honors members??)

Excellent location, close, but not on Capital Blvd, which was what I wanted because of onsite restaurant and breakfast. I see so many comments on motels being old and need redoing, they take a lot of abuse from clients and cleaning, can't stay new forever. We stayed on second floor, several rooms had CANS OF FOOD on floor outside of their room, and the paper from muffins on carpet. Just dumped , not even in a bag. Trash cans are super narrow, but there ARE trash cans at ice machine, how horrible is that, to treat the motel and help like that! No amount of money entitles that kind of disrespect. Ahh, the food, I splurged and got the 16oz ribeye, awesome, he got the mushroom burger, awesome, mushroom covered whole burger. I wish I got the 2 servers names, so friendly, joked about me not eating shrimp and grits, them not knowing what tomato pudding was! We're both southern! Breakfast is 18$, eggs, bacon, sausage, oatmeal, grits, breads, yogurt, juice, milk, fruit, as in cantelope, honeydew, cereal danishes, I'm sure I missed something. To go coffee was poured, capped and ready on a tray!!! Saw several people not happy not included with room, but I chose when booking. You can also have it added to room then or pay then. you get to sit or a take out tray, you get to go back for seconds if you sit, so price is quite reasonable for the offerings. Considering you have to leave, drive, and wait for drive thru breakfast, I'll choose this, Ten stars for here. Room was clean, bed was comfortable, place was super busy but everyone was nice. Kudos to the staff that checks you in, I saw as many rude guests as I did pleasant. They still smiled.

Nothing they could help 😄, view was of another tall glass building, and parking lot, but it was pretty. Room next door had 2 young ladies, excited about going out, talked above the noise of their tv, but we live in a house, not apartment, so not used to other people's noise. I always travel with earplugs!!

My stay was comfortable.

The food was great!, the beds were comfortable, and the staff were friendly.

Well, I didn't like the fact that the Jacuzzi is indefinitely closed, that was my main purpose for coming there. because After working extremely hard we were looking for that especially That was our main reason for wanting to stay there. Besides, it was our second year of marriage anniversary. We were little disappointed because the jacuzzi was no longer in effect overall we still enjoyed our stay We did expect the Hilton to be a little more upgraded since it was a Hilton and the furniture was kind of old

We loved that there was an alternative option for breakfast meat. We do not eat pork and the staff was able to provide us with a turkey bacon option.

Its not a major issue but the height of the toilet & counter in the bathroom was a bit low for my taste. But nothing I couldn't adjust to. Also, not having a microwave in the actual room was a small inconvenience, although I understand that it can be difficult for staff to proficiently clean individual microwaves in every room verses there being one that the entire floor uses.

This is a beautiful hotel. The lobby smells AMAZING! The staff is very friendly and the rooms are great. There is ample parking and the lobby us welcoming and inviting.

The only thing keeping my score from being a 10 was not having a microwave in the room. This is a convenience that is much needed, and for the price of the rooms I was surprised to not see that.

How close it is to everything - cleanliness - comfort - safety

$8 parking per day is insane for anyone who has booked a room in your hotel. If you want to charge when people use the business facilities, etc. that is one thing but to charge a guest $8 just to park in your own parking lot is just ridiculous and may be why we never book with you all again.