Dawn checked us in and she was amazing. She made me and my family, all feel like we were family stopping in for the holiday. She joked around with my boys. Talked a little with my wife while I parked the car. It seemed like we've known her for ever. Dawn was the perfect person to talk to after hours of driving in traffic.

Room was great but the sliding door to the bathroom was not, only because we had our kids with us. We would want a door that locks. If it were just my wife and I or I was traveling for work the room would've been great.

We stayed here for my wedding and let me just say from the room to the staff, everything was amazing. We decided to do a hotel the weekend of the wedding at the last minute. So when the staff at the front desk found out I was getting married, they sprung into action. I got a free snack item off the wall. my bridesmaids got to take the tall chairs from the lobby upstairs for makeup. My now husband and I were going to stay in the same room I did the night before so housekeeping came in redid my room. there were heart decorations on the door and rose petals all on the bed and floor when we came in. there was a bottle of champagne in the fridge, water bottles on the counter, and the tv was on a love radio station. it was so beautiful and the staff here are so sweet and very thoughtful 1000/10 stars!!!

The location was conveniently close to the highway and is also close to an outlet center. The woman at reception was very friendly and check in was quick and efficient. The room was spacious and clean. The parking area was large and easy to park in. The bath soaps and shampoo were of good quality, which is always a nice surprise. The breakfast area is large and spacious.

This isn't a criticism, just an observation. When we were about to check out, there was no one at the reception desk and no way to get someone to come. We saw another guest put their key card in a basket on the desk so we did the same, as we couldn't wait any longer. We did get an email confirmation that we had checked out, but it could have been made clear that this was the procedure for checking out.

The room was large, and quite possibly the cleanest hotel room I have ever stayed in! One bed was somewhat firm, the other somewhat soft, which was perfect, as me and my partner have different preferences in beds. The staff was uniformly kind and helpful. The breakfast was awesome, and they even had a staff person handling dishing out the hot items. I couldn't be more pleased with all aspects of this facility, except...

I was on the 2nd floor facing the Interstate, and the level of the highway noise was surprising. Also: I continue to be appalled by the upcharge hotels that call themselves "pet friendly" charge for the courtesy of allowing your pet to sleep on their floor. I realize that some folks don't take good care of facilities, allow their pets to chew things, sleep on or in the beds, etc. BUT, as they have always had issues with humans trashing rooms: the same mechanisms used in the past to charge guests for damages should be adequate for damages caused by a guest's pets. $75, about a 33% increase in the cost of the room, is NOT reasonable.

I was on a road trip from Philadelphia to Orlando. Due to hurricane Debby all flight were canceled and I had to be on time. This hotel is somewhat halfway so I booked this in order to get some sleep. I arrived at approx 2 in the morning and they were already waiting for me. Very nice. Next morning they fixed me breakfast to go. Great stay...!

I rather had flown, but that's besides the point.

The staff was extremely helpful and accommodating. I traveled with my 93 year old mom and they were very understanding and caring with our wheelchair accessible accommodations. When requesting a wheelchair accessible room, I didn't realize the one I chose had a bathtub and they quickly made the change and accommodated our needs by exchanging it to a room with only a wheelchair accessible shower. The other wonderful thing was the breakfast and dining area, it was top notch! A lot of variety however, I wish there were vegan/chicken meat options.

Although the shower area was accommodating, the water drainage wasn't install on a slope and water would trapped in a corner of the bathroom but we placed towels on the floor near that corner and it did the trick! Other than that, it was fine and the bathroom was very clean.

The hospitality of the clerk, comfort of the bed, given immediate attention to any issues.

The double door that's attached to this room and lead to the other room, although there is no access to enter from one room to the other, it just makes me uncomfortable mentally. Wasn't able to get shower to turn on, we didn't complain after the clerk had just finished assisting in troubleshooting the TV issues.

Well maintained hotel, staff was friendly, very clean, located in a very nice area with many restaurants and shopping to take advantage of if you have time while visiting.

The beds were just ok along with the pillows. They were not horrible by any means just felt they could have been a little comfier is all.

The receptionist was the sweetest person.. she provided me with lots of information... also, I like being able to plug in my electric vehicle at night

The doors to the room are so heavy, they were hard to open and almost crushed my wife...

It was easy to access and it was clean. Very clean. I was going to a concert in Raleigh so it was close by. The guy checked me in early, dropped my bags, and was on my way. Great room, great beds, AC works perfectly, breakfast the next morning also very good.

Not a thing to complain about