I took the airport shuttle to and from the hotel and both drivers were very friendly and timely. I had informed the front desk that I was coming in several hours before the "official" check in time and would need to do some work in the lobby/business area until I could check in. I mentioned this again when I informed the front desk that I had arrived and to send the shuttle. By the time I arrived at the hotel, my room was ready! It was incredible to be able to just do the work I needed to do from my hotel room. And the room was very comfortable.

This isn't the fault of the hotel, but they are nearing the end of a long renovation. I was in a newly refurbished room. The refurbished lobby is beautiful and the nw exterior is cool. The pool and some of the other amenities are still closed. This will soon end and I wasn't impacted in any way.

Friendly and helpful staff but be aware the airport shuttle only runs till 11 p.m. so if your plane arrives after that you must rely on Uber, Lyft, or taxi..That fact alone, along with incorrect shuttle information provided by the person at front desk a couple of months previously. When we booked, cost us about an hour late at night when we were already very tired. I can't comment on breakfast, since it closes at 9 a.m. (a problem after a late night).

Shuttle hours, breakfast hours ( see above). While very clean and well.maintained, the facility seems a bit tired. Sheets very thin, room quite chilly on bbvbv arrival (did warm up after a while).

Proximity to airport. The breakfast was pretty good and the staff was friendly.

It was under renovation. They were actively painting the outside of the building and replacing doors. The pool area was closed for renovation. There were parts were there wall paper was removed or the tile needed to be replaced. Not sure why they didn't close one section of the hotel and work on it versus it feeling sporadic.

Even though they are in the process of remodeling, we were surprised at how smooth everything ran the three nights we stayed there. Also, our standard king room was more spacious than most hotel rooms and we loved having an actual wet bar station in the room.

Difficult to think of something. Perhaps the bathroom could have been a little larger?

Staff was amazing and so friendly / helpful. I also liked the heads up that the jacuzzi was down but no one mentioned the gym would be closed to. I also loved size of the room — spacious and allowed for room for baggage

I was not fan of breakfast. Very limited options and nothing healthy to offer - oatmeal with that maple stuff is not healthy BTW.

My room was on the 3rd floor with a view of the river, which I loved! It was a large room with a comfortable bed and it was surprisingly quiet being so close to the airport. I didn't hear the planes flying over at all. I felt very safe staying here alone. The hot breakfast was great each morning and the lobby area was very nice. The desk staff were friendly and efficient.

I don't have any complaints.

Good value. Seems like pretty safe area around the hotel. Close to a 7-Eleven that has gas pumps, so you can fill up your rental car before dropping it off at PDX. Very friendly and helpful staff. Quiet room despite proximity to airport. There is a wooded area and pond in back of the hotel that I think all the rooms overlook.

My wife likes taking baths; there aren't any rooms with bathtubs.

Quit. Very relaxing with an over look of the water.

Need more clarification of when the shuttle run. We needed to leave super early for airport and had to get a Uber being shuttle did not run that early. This information about the shuttle time should be listed on the web page.

super clean and nice hotel! loved everything about it, the room was super spacious and the staff was friendly. the breakfast was super good as well. Would definitely stay here again.

I wish the pool and hot tub was open. I booked a few months in advance and saw they weren’t open but I was expecting them to be reopened by the time we stayed. I felt like they should get that fixed because people pay good money to stay there.

This was a generous sized room..view of the river ..quiet.. bed was super comfortable..front staff excellent and closest hotel to airport..NO QUESTION i will stay here again as my #1 choice

Maid knocking on door even though I had a do not disturb sign up