Beautiful grounds, friendly staff, great cocktail bar with wonderful menu! Hotel offers two-bedroom apartment style rooms.

It’s becoming pervasive in the USA but you cannot open any windows in any of the rooms at this hotel, which means no fresh air/ good airflow. Instead there’s a huge unit in the middle of the room with a tube attached to the window. Also…There is a rather rickety spiral staircase to access the two bedrooms. Ok for us, but might be difficult for people with mobility issues.

The secluded tucked away location on a waterfall in an old glass factory, enough said. Complimentary breakfast at the cafe at the top of the falls or at the Inn a short drive in the center of town. The cleanliness of the entire hotel, the friendliness of the staff and again...the waterfall, which made for great views. Beautiful sunsets to watch on Lake Wallenpaupack right down the road.

The falls were spectacular. They just opened the dam a few days prior. The reception of staff was wonderfully friendly. They were genuinely happy to welcome us. The food, the ambiance, and again, the staff made everything so enjoyable. This will be our go-to place to stay this time of year!!! It was a Christmas gift in itself to stay here. Although I would stay here any day of the year!!

I truly can't think of a thing. I guess if I had to, it would be the bed. It was a little low for us, older folks. But definitely not a deal breaker.

Good view, very helpful staff

Only food choice on premises is a very expensive restaurant. Unknown to us, work was scheduled to be done on one of the decks outside. There are other decks, but the workmen decided to go ahead and smoke even tho they were told it is a 100% no smoking property. So relaxing outside was not an option.

Barb at the front desk made us feel like we were coming home every time we walked in. The amenities and the shared property amenities were over the top. We ADORED the Cocoon... I could go there every day. The Ledges... phew. What stunning and simple beauty. I felt like I was in a movie most of the time. I can't wait to come back.

We were in a room by the exit door so it was a little loud in the morning, but we wouldn't let that keep us from coming again as it was a normal amount of noise for where our room was. :)

The staff were incredibly friendly and helpful. I needed to check in a little early, and they were very accommodating. The room, linens, towels were all clean and fresh. The location overlooking the waterfalls is really a rare gem. The lobby was a cozy spot to read, with a fireplace, comfortable sofas, and board games. The restaurant in the hotel had absolutely amazing food.

Some of the fixtures in the bathroom were a bit dated. I couldn't get my television to work but I didn't bother to ask for assistance because it wasn't that important to me. The shower gel dispenser was empty.

We liked just about everything. Being able to have vouchers for breakfast was a plus, also having a short walk to the Cocoon. Great for our teenaged grandchildren.

Our three grandchildren had the two bedroom suite above us on the second floor and it was perfect. My husband and I on first floor since my husband is handicapped and the room was almost perfect. It did have challenges in the shower though. No bar or shelf to hold onto and not able to have a shower wand was hard. But I also did not specify his particular needs when I booked at the Ledges.

Ledges hotel was magical! We were greeted by a wonderful receptionist who was beyond helpful. The view was amazing & hotel beautiful. My husband & I enjoyed everything. Wished we had more time.

The service could have been much better when dining at Glass (wine bar). At first we were the only customers in the restaurant. Everyone was friendly but not attentive. The following day our breakfast was okay. The other restaurant was busy with only one server who was beyond overwhelmed and very forgetful. Under pressure she could’ve been friendlier especially since we were understanding. The location was beautiful. Seemed like a nice place to also stay. BUT overall fun night away.

The Ledges was a unique road trip stop in the Pocono Mountains in Hawley. Beautiful boutique hotel in a beautiful unique location. Views of the mill river from out door deck and their restaurant. Room was beautiful, comfortable bed. The price was a bit more premium, but well worth the accomodations and delicious breakfast. Breakfast was offered at their partner property the Settlers Inn, a convenient few minute drive from the Ledges Hotel. The Settlers Inn restaurant and hotel are in a beautifully restored 1930 craftsman style hotel. Delicious full dining room breakfast.

It was a beautiful location. Friendly staff, easy check in and check out. The restaurant at the Ledges Location is exceptional and delicious!

The extra fees were a bit much for one night. Wish there were more active car and bus services nearby. The hotel does have a car company they recommend and a shuttle to the Settlers inn...but it would be nice if there were more transportation options.