All the hot items for breakfast tasted as if they were made in a factory or a food plant, as opposed to being made in an on-site kitchen.

The only poor experience of this stay at the hotel was that the breakfast was not up to par. The hot food was of mid to lower quality, especially the omelets. The breakfast sausages had the texture of being very processed and tasted very, very bland. The grits, hot as they were, were about as thick as wallpaper paste.

The hotel was clean . The majority of staff was very friendly and helpful. Breakfast was great . Staff in the breakfast area was very cheerful, and nothing was too much of trouble. Gerald was exceptionally helpful. Tabatah, the manager, was great. Very supportive and helpful. Great team .

The Downside of our stay was a swimming pool area. It was locked and closed. Was really looking forward to having a dip in the pool ,but I was very disappointed with that .

Everyone was extremely helpful, we have stayed here several times and have always had a great experience. My wife forgot her smartwatch in the bathroom and when I called to see if they found it, they in fact had it at the front desk waiting for me to come back and get. We have nothing but positive things to say about our stay. We will be back every other week or so, many thanks to all the staff!

Hey only thing I could ever wish for is that ALL hotels were less expensive 😁 of course ours was reasonably priced for staying at a place with such the high ratings.

The best feature of this hotel was the breakfast selection. Loved having the waffle maker, coffee, and fresh fruit! There was also a choice of juice, scrambled eggs, sausage, grits, and cereal. Made it well worth it! The rooms were spacious, and beds felt clean and were very comfortable. We woke up refreshed and ready for the next day. I really enjoyed having a living room with a door to the bedroom and a second TV. An easy way to accommodate children or just to enjoy the space without disturbing others sleeping in the bedroom.

The hotel is visibly dated. I am not particular on the freshest and newest of buildings, but though this one may have been updated in the past few years, still had somewhat disturbing features. The hallway floor upstairs was really loud and creaky. There was only a single elevator that operated so slowly we had a fleeting and scary thought of "what if it never opens"... The rooms seemed a bit damp with a faint old carpet smell.

Our room was perfect for our family! We were looking for a hotel room with a bedroom suite separate from the living area for early kids bedtime, so this was perfect for us! It was also very affordable & the location was great for us.

There weren’t any linens in the room for the pullout couch, but the front desk was able to get us some when we requested them.

Front desk personnel were very nice.

The breakfast lady was making everyone nervous by sitting at the table and staring at everyone. Kept looking to see what everyone is taking. Very awkward and annoying

The lady at the front desk went above and beyond. I had driven in from Nashville to attend a wedding and traffic had been horrendous but she made sure I had everything I needed. I wish I had gotten her name but she was at the desk when I checked in (I think around 7:45 pm) and still there when I checked out at around 5:30 am.. Thanks so much this will most likely be my go-to place to stay when I come to visit family

the shower and shower curtain needs to be cleaner. the shower curtain had spots on it and the shower had definitely been sprayed with the cleaner I just think it needed to be wiped down. everything else was very clean.

This facility has become my home away from home whenever I visit Aiken this past year. From the staff to the suites, it's always a pleasurable experience. I plan to be back soon.

There were old stains on the sheets and comforter. Stains I am sure are impossible to get out, so I would recommend replacing those instead of reusing them for the next guest. Other than that, the establishment is perfect!

Exceptional management, friendly helpful front desk. Every member of staff I met, including maintenance and cleaning people, were friendly and kind. That is exceptional to have 100% staff I encountered over my 2-night stay be so wonderful - definitely stood out! Loved my room - clean, bed was comfortable. Can’t imagine a better experience. Am looking for a reason to return to Aiken to stay here again.

Property was a bit dated but the room was clean and very acceptably. The beds were comfortable and bedding was good. HVAC worked as it should.

The property was showing age and needs to be updated. Though it did not impact comfort things like worn carpet and unpainted plaster wall repair were visable.