The bed was comfortable. They also have a good breakfast. It was clean.

The night that we checked in the clerk told me I had to pay. I explained that I had used booking.com and showed him my receipt and he stated that something must have happened because they did not get paid from booking.com. He suggested I pay again and I refused too. I also explained that I had used booking.com in the past and never had issues. When he realized that I wasn’t going to pay again he called his boss and magically their system showed I paid thru booking.com

Breakfast was pretty nice

Everything was fine, but the shower. Water would fill the bathtub really quick and wouldn't go fast, and as the water from the shower was so close to the wall it didn't stay in and we had a huge puddle of water on the bathroom floor.

Breakfast was tastier than expected, and the lobby was spacious with lots of seating and a tv in each different areas. I liked the designated pet potty area and well stocked with bags. The beds were comfy, (bed was medium firm like I like it), the room was spacious enough for the dog crates, the a/c worked really well which was a bonus. The pool looked nice, but we didnt get a chance to swim. The woman who checked us in Saturday around 4pm was so friendly and pleasant. Great customer service. Wish I could remember her name.

The carpets on the 4th floor, (maybe that's a designated pet floor?) were pretty stained and tired looking. Only one of the 2 elevators was working, and it made for VERY slow elevator response to upper floors. There was a stain on the chaise lounge in our room, and the curtains were torn at one edge like someone tried to close them and didnt realize they were not full drapes.

Staff was very helpful and attentive! The room was very spacious, clean bathroom, good breakfast. Good location if you want to be near the airport, but also not too far from downtown Austin.

We have been staying at Hampton Inns for many years when we travel. It’s always a very comfortable stay; clean, and accommodating staff. This location in Austin South was no different.

The breakfast is what you’d expect Was nice to get hot and a quick adequate breakfast

Well they have 2 elevators But one has been broken for 2 years Happy to see clear evidence that they are working to improve

The staff here was super nice! The hotel room was clean, and breakfast was yummy! I also liked the free parking.

We loved everything on this property.

Breakfast was decent, typical motel quality. Hot oatmeal was unusual, nice. Shortage of fruit.

Elevator door had issues. Fitted sheets would not stay in place on beds. Some distance to any outside restaurants.

Overall good bang for its buck

The location is horrible for everything else other then the fact your close to downtown aha.

Food was great especially the lady that served the food. She was so friendly and went out of her way to make sure that we had everything and that we felt comfortable. Your front desk (Angela) was awesome. I usually stay at the Omni, but that will change for my future stay at Austin. Angela is just great, friendly and very informative. I felt like family. I especially liked that fact that she talked and joked around with me like I was an old friend. Give her a raise.

Nothing to complain