Location, staff, breakfast. Isiah was amazing in the breakfast room. He made our waffles & brought them to our table. He kept everything replenished & made sure the room was clean & tidy. Our room was spotless & the bed was comfortable. Checking was efficient & the staff member was friendly. There was lots of room in the parking lot for our truck & cargo trailer.

I didn’t like other guests slamming their room doors at 6:00 am. I expect they were leaving for work. Obviously, this isn’t something the hotel can control unless it installs soft close doors.

Everything just as advertised - right price, good location, decent breakfast, easy parking, quiet in halls. Appreciated the assorted pillows of various firmness. Very easy on-line registration process and check-in. Saw a family and a group of young women enjoying the pool and Jacuzzi just off the lobby - large windows for safety, too.

The room was OVER-PERFUMED with air freshener!!!!!!! Air conditioner was noisy - also bathroom exhaust fan - but eventually reduced the highly FLORAL scent. Perhaps you could offer a no- or low-scent room.

The staff here are amazing. Check in was easy and the person managing the breakfast area was on the ball, being super helpful. This was a last minute booking for us, though it ended up being one of our favorite places to stay. Really liked Ellensburg as a whole, and this hotel had numerous fast food options within a few steps. Pool was nice and clean, refreshing after a long day of driving and at the end of our vacation.

This place was exactly what we needed as a stop on our way home. Top marks.

I had read some concerning reviews online, so I was pleasantly surprised to find this hotel to be clean and safe with friendly, helpful staff, a comfortable bed, and very quiet! Plus, good water pressure in the shower, which I always value. Housekeeping was great.

The hotel is a little worn, but nothing terrible. Things seemed clean. We didn't have the breakfast, but it looked a little better than I would have expected. Ellensburg lodging always seems a little expensive, but this place was pretty good and I felt okay about the price.

Hot tub was great. Pool was a bit cold but nice to alternate between. Guest service was wonderful.

That the room was half underground… I didn’t feel totally safe at how much people can see in to our room if we had our window open. The ceiling lights were like 5000 kelvin so they were awful to use but it was either that or having the window open during the day. The task lighting was good though - 3000 kelvin.

Room was nice, not enough outlets to charge phones and computers. Found a previous guest belongings but otherwise not bad, comfortable, great location, breakfast was great. Friendly staff and also pleased that there was veterans parking!

More outlets please!

The pool was great. Check-in was a breeze, and the staff was nice and friendly. They even asked us what floor we preferred to be on. The room was clean. The ac was already on in our room, which was great with the heat outside. For a quick overnight, it was good for what we paid for it.

I did think there should have been a bigger TV for a room with 2 queens. We did have loading issues showing up while watching a movie. The kids obviously didn't like that. The mini fridge wasn't very cold.

I was a bit concerned when checking in as the desk clerks appearance was not what one usually finds when checking in, but he was very nice and checking in was good. Room was clean and ready. Breakfast was good, coffee was hot and check out was very easy.

The outside could use a bit of upkeep for first sight impressions.

The staff were wonderful, very welcoming and cheerful. They gave us a very quiet room as requested. The room was large and very clean. We did not have the breakfast so don't know what it was like.

The pillows on the beds (4 each) were square, large, and impossible to make comfortable. They were on the hard side and there was little difference in them, like 2 soft, 2 hard. The bed was decent.

Very clean. Great staff. A big, comfortable room. Good shower. Good breakfast with an attendant who was friendly and helpful and stayed in the room. Lots of eating options in walking distance and easy on/off the freeway.

Close to train tracks . Sometimes I noticed. Did not wake me from sleep.