Kudos to the management who has made incredible improvements to this hotel experience while remaining sensitive to the budget needs of weary travelers. My first impression was made when I checked in with the night staff. She was smart, welcoming and knowlegeable. The hot drinks in the lobby presented a nice selection. When I checked out the following day, the day staff was just as nice. These grounds and facilities are slowly being improved and the pool looks like it has great potential for fun once they get that going. Thank you Myrna and Ellizabeth for competently representing your business and helping weary travelers on their way.

I will definately stay here again and recommend this well-managed and reasonably-priced accommodation. Thank you.

My husband and I loved the room. It was clean and updated. The bed was comfortable and we loved the location.

We didn't like the fact that there were guests staying next door with a child that continued to scream and run around until about 12:30pm. Also, a man was sitting in the benches outside and talking loud on the phone. We couldn't sleep as well as we wanted. I realized there was a security number that we could have called the next morning.

It was a nice stay, except for the dogs running around and crapping on the paths and the lawn, and weren’t cleaned up afterwards by the owners.

The bathroom and showers have a slider, no screens and the flies come in, then the bathroom windows have no privacy glass and you can be seen in your glory if someone wanted to peek in. Not to mention that they could break in through the bathroom window.

Location in Richland very convenient. Although the motel is on a main road, our room was furthest from this, so it was quiet. We had a newly renovated room which was excellently appointed.

Car parking is on side streets which abutt the motel boundary. No tea or coffee making facilities in room. Limited reception hours and potted coffee was not available at reception until 8:15am.

No breakfast, they have been "remodeling" for over a year. no peace with the construction crew working on the rooms next door. They have coffee available, but don't open up till after 8am.

The bathroom window was not a privacy window, had no screens to keep the insects out and the tub floor was slippery when wet and soapy..... someone will own this motel.

Staff was very friendly and helpful. The remodeling was nice to watch...not unnecessarily noisy, but easily understood. Room was very comfortable, easy to relax as well as work.

Remodeling was not a dislike, but it's understandable and fine that things are a bit cluttered. The end result will be very nice.

Newly remodeled rooms. Security at night.

Very this walls but that's expected from some older places. Toilet paper roll way to close to toilet but space is limited in the bathroom so it is what it is.

Everyone was great, and extremely helpful.

We needed to extend our stay, do to the job going over the time. They raised the rates from 85$ a night to 125$ a night.Wouldnt give us the same rate for the 2 rooms.. We could've stayed at the Hampton or the Hilton for 10$ a night more. We will be back to tri-cities for another job in the near future and will not stay here.

I was in town for my 50th High School Class Reunion and knew that I planned to do a lot of walking. The location was perfect and the rooms were beautiful after a recent renovation.

There is still some construction in progress and the hotel had difficulty finding an iron and ironing board which I'm used to having as an amenity in my hotel rooms.

Very clean and comfortable. Freshly remodeled.

Some of the long term guests were questionable, as were a few people that just “hung around.” It felt a bit drug infested. It nice that the place is undergoing a complete remodel, but if it doesn’t feel safe to stay there, why waste the money?