Bed was super comfy and my room was clean and spacious. All rooms have bathtubs, which is really nice after a long day. I used the gym - it was relatively large for a hotel gym, with good ventilation, and not crowded. I didn't try breakfast. Main thing: the staff is really wonderful. Super friendly and helpful, moreso than the average hotel imo as a frequent traveler.

The booking site said they have room service, but then i got a message from the hotel saying they don't have room service, but then at the hotel i saw some dishes outside a room that suggested they might have room service? Not a big deal but if room service is important, call and verify before booking.

The overall area it was located in, was perfect for what we wanted! They let us check in early, which was a nice surprise! Just over all good experience for sure

The restaurant. Honestly the food was good, but the service was not the greatest and what I mean by that, was long long wait times, sometimes forgetting our order and kept coming back asking what we wanted. It was hard to just get a cup of water. But other than that food was good and they were nice.

Very clean, very comfortable, king-size bed with soft sheets and pillows, beautiful view, automatic shutters on the windows, clean bathroom, easy check in, fast elevator, great location, coffee machine, iron and iron board

A bit pricey but was the most reasonable in the area at the time that had high ratings. Wasn't notified ahead of time that the bathroom had a handicap shower and it was inconvenient since there was no wall/door, only a curtain so everything got wet. Will check later if that was put in the description. Also a bit strange there was no notepad/pen anywhere and I needed one but it wasn't a big deal.

We liked the complimentary executive lounge. Chuck, the Bell Captain, went above & beyond to help us get a taxi, meet our uber, store our luggage & overall was an exceptional asset that resulted in agreat vacation.

We felt the hotel was a bit pricey. Also the load & unload area was a little dangerous. Chuck definitely helped to the best of his ability with that.

Good sized room, fairly quiet, very clean, has a covenient tunnel to the convention center

Although I stayed four nights I did not get housekeeping service, even after I requested it by phone and in person at the front desk. That meant I didn't get new coffee supplies, while my used ones sat in the trash in the small room. At those prices, over the course of five days, one would appreciate a quick tidy up and a couple packets of creamer. Disappointing.

Breakfast in the restaurant was delicious and the staff was so friendly and helpful. My room was comfortable.

My room was located on the 14th floor, at the very end of the hallway. There had apparently been some kind of water damage to the room with the ice machine in it. Every time I stepped out of the room, I saw the evidence of it and there was a strange smell.

The staff was very polite and helpful!, The beds were very comfortable. Bathrooms were roomy and there was a bath and shower. Plenty of towels.

The rooms were small for the price we were paying. No microwave. No pool. No screens for the widows, stuff could easily fall out the window from the ledge.

Very clean, great value

Location is great, staff was friendly, room was OK and clean

The garage is a bit dodgy (it's not official, yet official parking), lifts were slow and unreliable.

Were able to check in promptly when we arrived. Room was nice and clean location was good.

My husband is a Hilton Rewards member. Friends that were traveling with us are not Hilton rewards members got upgraded to Club level and had access to club room. They were paid the same price that we did for the room. So it was a score for them but not for us!